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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,918 reviews
  • Rated 5 out of 5 stars

    Noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Soft and comfortable ear cups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColinC,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son’s birthday and he loves it! I wanted to get him something that was good quality and will last long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI MarisolP,

      We’re so glad to hear your son loves his new WH-CH720N headphones! It’s a fantastic choice for a birthday gift, as they are Sony’s lightest overhead noise-canceling model, making them comfortable for long hours of use. With up to 35 hours of battery life and the same Integrated Processor V1 found in our flagship models, they are definitely built to provide high-quality sound for a long time to come. Thanks for choosing Sony.


      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Let me hear better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound, easy to charge, for well on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharon,
      Thanks for your feedback! It is truly wonderful to know that the WH-CH720N headphones deliver great sound, are easy to charge and fit so well.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Awesome.e sound quality at an affordable price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are a great value, especially if you can pick them up on sale. For the price you get amazing sound, decent ANC, and a super comfortable fit that you can wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyValdez, That's awesome! We're glad you are enjoying your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got for Christmas. Loves the size of headphones. Other brands have been too tight and made his ears sore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, RenaeC!

      We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.

      Thank you for choosing Sony for such a special gift!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best bang for buck on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my daughter's Christmas present she absolutely adore theme the sound quality is amazing as well as battery life and Bluetooth connectivity. Two thumbs up and a five star review for the Sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephL,

      Very nice! We're glad to hear that your daughter likes the sound quality and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great! Definitely noise cancelling. Comfy too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andy055,

      Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. She loves it and is able to enjoy it while she's at her office desk.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!
      We are really happy to hear that your daughter is liking her Christmas gift! It’s wonderful to know they are a great fit for her workday and that she’s getting so much use out of them at her desk.

      The WH-CH720N is designed for all-day wear, featuring a super lightweight frame and soft, oval-shaped earpads that stay comfortable for hours.

      Thanks for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Smooth sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, they are very comfortable. Does not squeeze your head too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent budget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best ones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super-comfy, to the point where I almost forget I'm wearing em. Sound is great. Got tired of the cheapo headphones I'd been buying always falling apart after a while; very happy with this investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesmM,
      Thank you so much for sharing your great experience with us! It's nice to hear that you are having a great time with the amazing sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Never take them off my head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. Love the sound. Good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, sound quality, and comfort. Purchased higher end to compare and this one won out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and lightweight. They sound great for the price. Set up was easy for iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson seem to never take them off .i guess the quality and comfort meets his standard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate,
      Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excelent device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love them so comfortable, loud, and cute

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so comfortable, loud, and cute was easy to connect to my phone also

    I would recommend this to a friend