Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the product's excellent sound quality, comfortable design, and long-lasting battery life. They also appreciate its lightweight nature, secure fit, and reliable connectivity. However, some customers note that the product is not very compact for travel. A few also mention that the bass might be a bit too strong and wish for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Such a good investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are so amazingggg !! The noise cancellation feature is a whole different vibe when listening to music that has a lot of bass. They’re also super cute & lightweight, i’ve never had an issue with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Awesome! Good to know your investment is worth it. We're glad that you like the excellent noise cancellation, amazing audio, and lightweight design of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are not bad at allll, the noice canceling is okay especially when you’re in a large area. The headphones are bigger than I thought but their still perfect. The sound quality is amazing and the battery lasts like REALLY long also it connects really fast but it’s hard to connect it to other devices because you need the headphones app
I would recommend this to a friend - Pros mentioned:Sound quality
Great option for price point!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some leftover Best Buy gift cards, and this was the perfect way to spend them! I've always been an earbud person, but it's so nice to have the noise cancelling feature that these headphones offer. The button controls are easy to figure out and use, and I find myself wearing these a lot more often than my earbuds and listening to a lot more music!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Gym Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for the gym especially when im running or lifting weights. Ears get a little sweaty afterwords but they work great with my android and the sound/bass is decent too, phone calls sound great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PlatinumPartyboy,
We are thrilled to hear that your WH-CH720N headphones have become such a reliable companion for your gym sessions. It is fantastic to know that the sound, bass, and call quality are providing the performance you need while you're running and lifting.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a fathers day gift and my dad loves these headphones as well as the noise cancellation feature when my sibling ever get too loud he could just drown out the sound with a click of a button and not to mention the sound quality and the ease of a button to turn on his headphones he loves them and the best part about the is the price just for $100 he could get the peace an quietness he deserves.-Andy.A
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Caboose,
Thank you for choosing Sony!
We're immensely pleased to hear that your dad loves his WH-CH720N headphones, especially as a Father's Day gift! It's wonderful to know he's enjoying the noise cancellation feature to find some peace and quiet, and that he appreciates the sound quality and ease of use. Knowing that he got all this for a great price makes it even better!
Best regards,
-Fred
- Pros mentioned:Comfort, Weight
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. These light weight Sony headphones fully cover my ear. Some other brands I have had would put pressure on my ear when using their haedphones while working out at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteE,
Awesome! We're glad to hear that your new headphones suits your needs and expectations. Nice to know you like the comfortable fit and lightweight of the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
AMAZING!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend! She loves it paired super easily to her phone,great sound quality amazing overall. I have the same pair and still works great after 2 years now. 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonnyLiu,
Thank you for choosing Sony!
We're honored to hear that your girlfriend loves the WHCH720N headphones and that pairing them was effortless. It’s fantastic to know you’ve had a great experience with your pair over the past two years. Your recommendation means a lot to us, and we’re delighted that these headphones continue to deliver excellent sound quality and reliability.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great for buget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are cheap for the price, they have really good noise canceling they are really comfy and sound quality sounds really ncie like airpods pro, also they look tuff for fashion. Only down side is gaming because of the sound, but really good if you have a buget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JViozzzz, We're glad you like the sound quality and noise canceling feature of the headphones. We also appreciate you for sharing your feedback on the sound quality when gaming. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Better quality than the 4’s but not foldable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones, i’m a little sad that they don’t fold like the 4’s though
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mathew,
Thank you for choosing Sony!
We're elated to hear that you are enjoying your WHCH720N headphones. We understand your wish for a folding design like the WH1000XM4 model, and we appreciate you sharing that with us. We will pass along your feedback to our product team. Meanwhile, for an even more enjoyable experience, you might want to explore the WHULT900N or WH1000XM5 models. You can check out these options here: https://electronics.sony.com/
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. I put them on and im in a whole other world.... sound is perfect for gaming!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User749108,
We are ecstatic to learn that your new headphones are whisking you away into another world! It is fantastic to hear that the audio precision is providing that immersive edge you need for your gaming sessions.
If you love being completely lost in the game, you might be interested to know that we’ve taken that "other world" experience even further with our latest release, the WH-1000XM6. It features our most advanced noise cancellation technology yet and even more refined spatial audio, perfect for gamers who want to hear every subtle footstep and cinematic detail with absolute clarity.
Thank you for trusting Sony!
Regards,
Dominick
Fantastic! Good purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been fantastic and exceed all expectations. The sound quality is great, the connection is easy, the color is pretty, they fit comfortably and are easily adjustable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katrina!
Thank you so much for sharing your wonderful review.
It brings us great joy to hear that your WH-CH720N headphones are treating you so well!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Headphones were a great buy! They are affordable and sync easily with my iphone 15. Sound quality is crisp and clear when listening at high or low volumes! Fits over ears nice and comfortable not too snug and not too loose. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TMack,
Thank you for such a great review and recommendation! We're really glad that you are enjoying the superb sound, comfortable fit, easy pairing/connection, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort
I would purchase sgain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, stay charged for long periods and are comfortable. Sometimes takes multiple tries to pair and would say noise cancellation is about 85%.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
First Sony Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphone; very light. Good highs and lows, well balanced but not as good as higher version of Sony headphones I have tried. Sony app is straight-forward and easy to understand. At $99, features and sound quality is just about right.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Jroq4! We are truly delighted to hear that you're satisfied with the exceptional sound quality, very light-weight design, and great features of your WHCH720N for its price. Thank you so much for the perfect star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
They work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! They work to cancel out noice. And they are pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheresaS,
We are thrilled to hear that you're loving the noise-canceling performance and the stylish pink finish of your headphones!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
I love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality it great. Works excellent. Noise cancellation is A+. Stays charged all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaS,
Thank you so much for your kind words and positive feedback on the WH-CH720N headphones! We're thrilled to hear that you're enjoying the sound quality, excellent performance and especially the noise cancellation. It's also great to know the battery life is keeping up with your day. We truly appreciate your support.
Enjoy your listening experience!
Best regards,
- Stephanie
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I’ve worn and super comfy✨ Would only say that if you’re looking for something affordable and with good noise cancelling headphones I would definitely recommend this. Take my word for it:)
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic! You've definitely made a great choice, CesarA!
We are truly delighted to hear about your satisfaction with the amazing noise canceling feature and superb performance of these headphones. Thank you very much for recommending our WHCH720N and for choosing Sony!
- Romeo
- Pros mentioned:Battery life
ASUS Zenbook
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! This laptop is incredibly fast and has amazing visuals. The battery life on this is top tier! As an engineering student I think it is amazing and perfect.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Airpod Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, works very well as described, sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JavonB,
Thank you for choosing Sony!
We're honored to hear that your WHCH720N headphones are delivering great sound and performing exactly as described. Knowing that our product is enhancing your audio experience means a lot to us. We appreciate your support and hope these headphones continue to bring enjoyment to your listening moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this headphones every single day. Love the sound and comfortable on my ears with alot of piercings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sangeetha,
Great! We're glad that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!
-Ralph