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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,918 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful purchase. I had doubts about Bluetooth headphones with not holding a long battery life charge and comfortability around the ears. I am very impressed with this purchase and recommend it to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShondellK, That's awesome! We are thrilled to hear that you are very impressed with your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Cheaper to than the others

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for about $70 on sale. Good sound, comfortable. Wish it was sweatproof or water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually upset with myself that I didn't invest in these sooner, I've never tried noise cancelling headphones before and honestly the price was a bit much. But I was gifted some Best Buy gift cards for Christmas so i figured why not? These things are ridiculous, I put it to the ultimate test just last night, listening to some music in my living surrounded by my 6 children and i heard absolutely nothing but the music. The bass is awesome, the backgrounds are crisp yet subtle. And it links up to my Sony NW-A45 automatically, I love it!! I think I'll get a second set to leave at my job, if youre looking for a good set of noise cancelling headphones that won't break the bank this is for you!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi darrjon, it is nice to know that you love our WHCH720N! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my over my nephews ears perfectly. So comfortable for longer wear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof6,

      We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Noise-cancelling good for the price. Just a little sound leaking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToniH,

      We are pleased to learn that your WH-CH720N headphones are working great and that you are finding the noise-canceling performance to be a strong feature.

      By utilizing our Integrated Processor V1, we aim to provide a high level of noise cancellation in a lightweight design, and we are glad you are enjoying that quiet listening environment. Regarding the sound leakage, this can sometimes occur at higher volumes due to the headphones' breathable, lightweight build; however, ensuring a snug fit with the adjustable headband can often help minimize this. We truly appreciate your feedback as it helps us continue to refine the audio experience for all our users.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Very nice headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones because I no longer have to worry about earbuds falling out, I can answer the phone with them, and they are noise-cancelling. I can have a conversation and not have to take the headphones off my head to hear or speak to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vincento,

      That's fantastic to hear! We're thrilled your WH-CH720N headphones are giving you such a liberating experience, especially with a 5-star rating. It sounds like you're really appreciating the design that keeps them securely on your head, eliminating the worry of earbuds falling out. We're also glad the noise cancellation is working so well for you, allowing you to answer calls and even have conversations without needing to remove them. That seamless interaction is exactly what we aim for with these headphones.

      Thanks for choosing Sony. Enjoy the freedom and clear communication your CH720Ns provide!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Good quality affordable headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to carry. Good sound quality and comfortable on my ears. They do not slip off or weigh too heavy on my head!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamilleS,

      We are immensely pleased to hear that your WH-CH720N headphones are providing such a comfortable and secure fit. We specifically engineered this model to be our lightest overhead wireless noise-cancelling headphones yet, so it’s wonderful to know that the lightweight design and sound quality are making your listening sessions so enjoyable without any extra weight.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product because it has very good quality and good it also has good sounds, and it is very comfortable to use. Finally, the sound quality is very good and it also has very good material. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodnice,
      Fantastic! We're thrilled to hear your enjoyable experience with the amazing sound, build quality, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    So happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my headphones!!! Great sound and long lasting battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and I can use with my iPad. I have one in color blue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieG,

      We are really happy to hear that you are enjoying the comfort and versatility of your WH-CH720N headphones. That blue finish is a fantastic choice—it’s designed to look as sleek as it feels during those long listening sessions with your iPad.

      One of the best things about this model is the Multipoint Connection feature, which allows you to stay paired with your iPad for a movie and instantly switch to your phone if a call comes in.

      Thank you for trusting Sony to provide the soundtrack to your digital life.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Sound quality is excellent and the battery life means more time out of the charger. Out of all of the headphones I looked at this was the best bang for the buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrisD, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Great headphones! 4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, connects great and comfy on the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillP, We appreciate the positive rating! Good to hear you like the overall quality, easy Bluetooth pairing, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I have really enjoyed them .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MartinM,

      Thank you for choosing Sony!

      It's wonderful to hear that you're enjoying the great sound quality and comfort of your Sony WHCH720N. Your feedback is greatly appreciated and we are thrilled to know that your experience with the product has been positive. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Like these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones. Comfortable with excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Costanza, we are thrilled to hear that you like the Sony - WHCH720N headphones! They have a super comfortable and lightweight design, making this model our lightest wireless noise-cancelling headband ever. We hope you continue enjoying the comfort and great sound they produce, thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1musicnut,

      Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my headphones, they work exactly as they should, and their battery life is excellent, which was a deciding factor in purchasing them to begin with. Very pleased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EileenM,

      We're absolutely delighted you are so happy with your WH-CH720N headphones! It's fantastic to know they are performing exactly as you expected, and we're especially glad the excellent battery life was a key factor in your decision.

      Thank you for choosing Sony, and enjoy your listening with long-lasting power and reliability!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sonny Head phones are in a class of their own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and Exceeded expectation. Cozy fit and business professional design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyRey,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Wonderful sound. Great clear sound that blocks out all of the other noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Higgy,

      We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.

      Thank you for making Sony part of your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony head phones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as they should , great items noise canceling works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephH,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are performing well and that the noise-canceling feature is making a positive difference. Your feedback encourages us to keep delivering reliable and effective products for your listening enjoyment.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US