Customer Ratings & Reviews

For anyone moving from a basic headset, the sound quality of these Sony WH-CH720N headphones is a significant step up. The audio is clear and immersive, making music and games a joy to listen to. The noise cancellation is also quite effective, especially for the price point. One of the main reasons I chose these headphones was for the ability to use noise cancellation while wired, and it works as advertised, which is a big plus for me when I need to focus at my desk. However, my experience has been hampered by a few significant issues. The biggest disappointment is that the built-in microphone does not work when the headphones are plugged into my PC. According to Sony's official help guide, when using the supplied headphone cable, you must use your phone's microphone for calls. This forces me to rely on my laptop's microphone, which thankfully is decent, but it defeats the purpose of having a headset with an integrated mic. This is a crucial detail that I wish was more clearly advertised. Another issue I've encountered is a persistent static noise when the headphones are plugged into my phone. The static is so loud that it overpowers any audio, making the wired mode on my phone unusable. This problem doesn't occur with my other headsets, so it seems to be specific to these Sony headphones. Furthermore, when using the active noise cancellation in wired mode with my laptop, there is a noticeable clicking sound every few seconds. This clicking is only audible when no audio is playing, but as someone who bought noise-canceling headphones to eliminate distracting noises while reading or working in silence, this is a major drawback. It forces me to either turn off the noise-cancellation feature or endure the distracting clicking. In conclusion, while the sound quality and noise cancellation are impressive for the price, the limitations and issues with the wired mode are significant. If you plan to use these headphones primarily via Bluetooth, you will likely be very happy with them. However, if you need a reliable wired headset with a functional microphone and flawless noise cancellation for quiet environments, you may want to consider other options.

Comfortable head phones and easy to set up and use.

With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions.

Simple easy to use, great sound. Reasonable priced Bluetooth headphones.

The sound quality is great, but most importantly they are extremely comfortable! Highly recommend!

Mi daughter is very happy with this headphones, noise cancel is a plus!

I like the lightness of them but wish the noise cancellation was better. I don't feel that they really do much in that department. Sound quality is great and so far no pain around my ears or on my head while wearing them for longer periods.

I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!

My wife loves these headphones. No problem's at all and they fit well. The sound quality is great. Bought for the noise cancelling for a really long plane ride and it was better than expected. Good buy.

Sony always make great products, these truly last all day with just one charge and they sound amazing

Very good quality the sound is deep and rich....would definitely buy again!!!

Good value for money. Battery lasts long and has decent sound.

Great headphones! They are very comfortable and have great sound quality. I have a big head and struggle with over the ear headphones, but these fit great.

I love them they are really comfortable and the battery life is endless amazing for gym the only problem ai has is that sometimes my ears hurt by using them to much but that doesn’t happened all the time so it’s ok

Good so far. Haven’t had a chance to use much. First time using over ear, happy with on ear in past. Will hopefully get used to.

These are super light weight and sound great for the price.

Great sound and noise cancelling! Sony does it again without breaking the bank. Phone calls are clear and easily understood. The switch back to my jams is seamless. I switched back to over the ear headphones and do not regret it. Sony, the old school best!

Solid sound performance, great features, and durable as well.

Excellent bang for the buck. Sound quality is exceptional and noise cancellation was great on 14 hour flight. They don’t fold or have a case for storage, but sound performance is great.

I fully recommended great price, excellent device, quality of sound