Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10497122
Customer reviews
Rating 4.6 out of 5 stars with 2918 reviews
(2,918 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
A STEAL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly GREAT headphones for the price! Bought this as I needed a pair of headphones as I forgto mine, ended up loving htem.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nodisplayname,
Thank you for choosing Sony!
We're excited to hear that the WH-CH720N headphones have pleasantly surprised you with their quality and performance. It's wonderful to know that they quickly became a favorite, especially given how they stepped in when you needed a reliable pair. Your positive experience encourages us to keep delivering great value and sound to our customers.
Best regards,
-Fred
Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound value for the price level. Better than the other popular competitors. I have owned over a dozen various Sony headphones over the years and the quality and build has always been solid and reliable.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .We are beyond pleased to hear that you love the WH-CH720N headphones, Mooda! It's fantastic to know that you find them to be a great value and that they outperform other popular brands you've tried. We designed these headphones to provide a premium listening experience with features like our Integrated Processor V1 chip and Dual Noise Sensor technology, all at a competitive price. It is most rewarding to hear that your experience with the WH-CH720N continues your long history of satisfaction with our products. Thank you for your continued loyalty as a Sony customer, and for sharing your wonderful feedback! We hope you continue to enjoy all your listening experiences. Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the readers and music, podcast buffs.keeps you focused while being in a hustle bustle home environment. Experience of sorts
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YashNegi!
Thanks so much for taking the time to share your feedback with us regarding your new WH-CH720N headphones.
We are delighted to hear that they are providing you with an excellent experience!
We built the WH-CH720N with incredible features specifically for listeners like you! They offer Digital Noise Cancelling technology. Plus, with up to 35 hours of battery life and DSEE (Digital Sound Enhancement Engine), your tunes stay sounding fantastic and last all day long.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Best Headphones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling headphones needed for long drives to focus on school subjects. Comfortable and lightweight. Good choice for a reasonable price with above average sound quality.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DB902, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Perfect for blocking out Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light, perfecto to the gym. With high volume and the noise cancelling work so well.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best quality sounds out there with value. I had my sound bar and love it!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stev3n,
We're thrilled to hear that you love the quality and value you get from Sony, and that you are enjoying both your soundbar and the WH-CH720N Wireless Noise Canceling Headphones!
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Great headphones for this price point!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones at this price point. Bose qc45s were not loud enough for a family member with hearing impairment when hooked to a fire tv. These are so much louder that he had to turn them down. They do not have a hard case like the more expensive models, but that wasn’t needed in our case since they stay by his tv. Great purchase, especially since we cot it on sale for $98.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinH,
We are honored to hear that the WHCH720N is providing the volume and clarity needed for your family member to enjoy their favorite shows. It is wonderful to know that our headphones offered the perfect solution for his specific listening needs and that you were able to secure them at such a great value.
Thank you for choosing Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Sony Comfort has improved over the years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Sony earphones over many years. They have a comfortable fit on the head without being loose. I take naps some days listening to cool music and forget they are on my head.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi, Thank you for sharing your thoughts and experience using your WH-CH720N! We're glad to hear that you are comfortable using your new WH-CH720N headphones and you appreciate the noise canceling feature and sound of it. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess
Rated 5 out of 5 stars
Sony Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Good headset if the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a very good headset! It is light and comfy, if you can get it for less than 90$ then it is a great deal.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 4 out of 5 stars
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work really good and the battery life is the best with basically not having to charge for days at a time.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliR,
It brings us great joy to hear that your headphones are working so well for you! We are especially glad that the long-lasting battery life is making your listening experience more convenient by letting you go days without needing a charge.
Thank you for trusting Sony.
Best regards,
Dominick
Rated 5 out of 5 stars
recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Amazing headphones!! they very much work great when noise cancellation is on! very much recommend (:
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YamiletM,
We truly appreciate you taking the time to share your five-star experience with the WH-CH720N. We are so thrilled to know the noise cancellation is performing powerfully for your listening needs.
Thank you for choosing Sony and for your strong recommendation!
Regards,
Dominick
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steak of a deal! Love these so comfortable and noise cancelling
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my children, and the price and quality are very good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetteH,
We are truly heartened to learn that your children are enjoying their new headphones! We aim to provide high-quality audio that everyone can enjoy, and it is wonderful to know that you are happy with the quality and value of your purchase.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Rated 5 out of 5 stars
Best value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn’t disappoint with these headphones. Excellent sound clarity and noise cancellation without the extreme price tag! Comfortable to wear for long periods - highly recommend
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerryC, Thanks for sharing your feedback. We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N noise canceling headphones. Thank you for trusting Sony! Vincent
Rated 4 out of 5 stars
Nice product but not for rough user.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound, good battery and connect easily. However, you need to careful while putting in bag as i break my headphones.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LobsangD, thanks for choosing and purchasing our product. We're glad you like the sound quality and battery of the WHCH720N. We're sorry to hear that you have a physical damage issue with your Sony unit.
Sony's warranty policy does not cover physical damage. You have the option to take your headphones to an authorized service center for evaluation to determine the out-of-warranty repair options available.
We would highly recommend you to take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. For more information, please refer to the link below:
https://www.sony.com/electronics/support/articles/00006741?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contactlanguage=en_US&category=headphones
~Earl
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I purchased this brand of headphones. The sound quality is great and the battery life is excellent. I purchased for both me and my son and he loves them too!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammaraS, we're glad you and your son like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and does a great job at keeping out ambient noise - exceeded expectations.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asteroid,
We are thrilled to hear that the WH-CH720N has exceeded your expectations! We designed these headphones to deliver a premium listening experience without compromise, so it is fantastic to know you are enjoying both the great sound quality and the effective ambient noise cancellation.
Thank you for choosing Sony and for sharing your wonderful feedback!
Regards,
Dominick















