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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,918 reviews
  • Rated 5 out of 5 stars

    Soft and loud sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and battery I use it every day and they are not heavy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS, we're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. And light weight, fit perfectly on ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suyash,

      Very nice! We're glad to hear that you like the sound quality and fit of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase Love the sound, color and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PurityN,

      Thank you for choosing Sony!

      We’re elated to hear that you appreciate the sound, color, and design of the WH-CH720N headphones. Your positive comments inspire us to continue delivering products that blend quality audio with stylish aesthetics. Knowing that these elements resonate with you truly encourages our team.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works amazing when i work in a office with lots of people around. I can’t hear a word of what people are saying around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamV,

      Thank you for choosing Sony!

      We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item about a month ago and use it every so often. It has been good to me for the price. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tito280,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH720N has been a reliable and enjoyable product for you over the past month. It's rewarding to know it offers great value and serves you well during your use. Your kind words encourage us to keep delivering quality products that enhance everyday experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sound device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is an excellent sound piece. The quality sound and usability is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, AlvinR!

      We are thrilled to hear that you find your WH-CH720N headphones to be an excellent sound piece!

      It's rewarding to know that both the quality sound and usability are outstanding for you. We aim to deliver a premium experience that is easy to enjoy every day.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great headphones with this price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones with noice cancellation. It’s durable and fit in correctly with ear size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of headphones! I am very pleased with the price and the quality of these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Beerad65!

      We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.

      Thank you again for choosing Sony to start your headphone journey!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    One of the best headphones that sony presents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great the sound quality is amazing and likewise the battery life what I liked the most was the sound cancellation despite having too much noise around me the sound is heard well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdolfoP, Great! We're glad that you re enjoying the sound quality, battery life, and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Its a sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know its not there top model but there great for price. Loud and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dc5444,

      It is most rewarding to hear that the Sony WH-CH720N headphones are delivering great value, volume, and clarity for you!

      We pride ourselves on offering excellent sound quality across our range. Thank you for your positive feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and very comfortable to wear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christal, we're glad you love the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for me goddaughter and she absolutely loves them. Sound is great and the ears fit comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Safety, You made the right choice with the Sony WH-CH720N! We're thrilled that your goddaughter is enjoying everything about these amazing headphones. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are solid headphones, the noise canceling isnt the best top tier but its good for the rice your paying. Its nice you can control the headphone with the sony app. These are a great first headphone buy used mine for the gym and for studying where great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DAMIENS!

      It is awesome to hear that your WH-CH720N has been such a solid companion for the gym and studying. We’re glad you’re finding great value in the noise canceling and that the Sony Headphones Connect app is making it easy to dial in your perfect sound.

      Thank you for choosing Sony for your first pair!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    And the beat goes on…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure of the brand at first But so glad I bought. Sound is Great and noise cancellation is wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rivera,
      Thanks for the great feedback! We’re so happy that the sound quality and noise cancellation on the WH-CH720N are standing out to you and making your listening sessions better.

      We appreciate your business and thank you for choosing Sony headphones!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sound better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only minor inconvenience is that i wear glasses. Wearing the headphones for more than 2 hours gives me little bit of an ear pain. Apart from that these headphones sound crazy good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PeaceMaker,

      Thanks for sharing your 5-star review! We're glad to hear you're enjoying the incredible sound quality of your WH-CH720N headphones. It's great to know they're delivering on what they were designed for.

      We're sorry to hear about the discomfort you're experiencing when wearing them for long periods with your glasses. We appreciate you taking the time to provide this feedback, as it's valuable for us to hear from our customers. We will make sure to take in consideration for future references.

      Thanks for choosing Sony, keep enjoying the extraordinary sound quality and have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I do legal transcription and I need to catch every single word. They are perfect! Any outside sound is blocked and they are very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS,
      Thank you so much for such a great review! We're happy to hear you are enjoying the great sound, noise canceling features, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good noise canceling headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheaper noise canceling headphones and worth the price. Setting up the bluetooth connection was not as easy as other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, light weight and doesn't hurt my ears!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosie1, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US