Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
So fantastic for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from a trip with crying babies on every flight and these absolutely killed it the whole trip and barely had to charge them. I would highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjw301b, we're glad you are enjoying or product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
A great set of headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.
I would recommend this to a friendI love these headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont expect premium noise cancellation, sound quality is good. If you download Sony headphones app you will have a option to play with equaliser. I selected boost base i liked it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Airfryer,
Thank you for choosing Sony!
It’s rewarding to hear that you're enjoying your WHCH720N headphones! We're glad to know that you appreciate the sound quality and the features available through the Sony Sound Connect App, especially the equalizer options. Boosting the bass can really enhance the listening experience! Thank you for sharing your feedback, and we hope you continue to enjoy your headphones.
Best regards,
-Fred
I like this headphones a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sounds is very good, battery last a lot, like a lot. I like the color I got. Very happy with this headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Herr,
Thank you for choosing Sony!
We couldn't be happier to hear that you are pleased with the WHCH720N headphones. It is gratifying to learn that the sound quality and battery performance have met your needs, and that the color choice adds to your enjoyment. Your positive feedback is truly valued as it reflects our commitment to delivering products that combine both functionality and style. Should you be interested in exploring further options, we encourage you to review our latest models such as the WH-1000XM4 and WH-ULT900N, which offer enhanced features for an elevated listening experience.
Best regards,
-Fred
Great nose canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.
Best regards, Eliab
Gym headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light, stylish, and comfy. I bought these for gym use. They do everything needed for my gym session from running to weight lifting. Awesome headphones, I recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyR, Thank you for the great review! We're glad you like the light, stylish, and comfortable design and it works great as your workout headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Bose 700 - Get one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful bass and sound. Used it on a plane trip to Boston and enjoyed its comfort, features and ability to cut out ambient noises from the aircraft. Highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in the last week. Headphones working well so far. Noise canceling working nicely. Accompanying app very good so far as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwmsindy,
We're delighted to hear that your Sony headphones are working well and that you’re enjoying the noise canceling feature along with the app experience. Thank you so much for the outstanding 5-star rating—it means a lot! The WH-CH720N is designed to deliver immersive sound and seamless controls, and we're glad these features stand out for you.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Nice, could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Lightweight, decent sound, moderately comfortable, decent plastic construction Cons Horrible sound when in wired headphone mode-no power, super short battery life and experienced Bluetooth pairing issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Thanks for the review and for sharing your thoughts with us!
It’s awesome to hear that you’re enjoying the lightweight feel and sound quality of your WH-CH720N headphones.
At the same time, we're really sorry the battery and Bluetooth aren't working well, and that the wired sound was disappointing. This isn't the quality we want for you.
Please reach out to our support team so we can look into this and help get everything working perfectly for you: https://www.sony.net/support-contact
Thanks for considering Sony and sharing your feedback.
Warm regards,
Estefany
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphone. When they say “noise cancelling they mean it. Even when there is no sound it isolates me from the world. Sturdy and reliable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grumpy, Excellent! Good to hear you're enjoying the exceptional noise cancellation and sturdy built quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are super comfortable, and the noise canceling works great. I think that for the price you pay they a great quality and I love that I can turn the noise canceling on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emma, We're glad that you like the comfort and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Perfect headphones for college
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great and the noise cancellation are amazing, not only that but the comfortability on these is insane. I love this, it's perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuyenN, Thanks for sharing your experience. We are happy that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Comfortable and great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GracieH,
Thank you for choosing Sony!
We couldn't be happier to hear that you enjoy the quality, comfort, and sound of your WHCH720N headphones. Your appreciation means a lot to us. For an even more enhanced experience, you might like to explore our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features to elevate your audio journey.
Best regards,
-Fred
Love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as I needed noise canceling ear phones with Bluetooth. These work great and compatible will all my electronics. Very reasonable priced. Work great.
I would recommend this to a friendGood Quality Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the noise cancelling feature. It really works well. The bluetooth connection does drop ever so often, but re-establishing the pairing on takes a few seconds. The headset is comfortable to wear for an extended period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SammyW,
Thanks for commenting! We are so happy to know that you like the amazing noise canceling feature and very comfortable fit design of these headphones. We greatly appreciate your input with the Bluetooth connection. The WHCH720N is designed to provide reliable and stable connectivity during various activities. However, certain factors such as distance, signal interference, and the environment can affect the connection. You may find the following article helpful:
The sound is poor or skips when using a Bluetooth connection - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00097458
Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Best regards,
Romeo
Sony Social Support
Definitely helps with the noise
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were really comfy & didn’t not hurt my ears while wearing them for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcardenas,
Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.
Thank you for choosing Sony, and enjoy the great sound!
Regards,
Dominick
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! I really like it is confortable and functional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinR,
We are beyond pleased to hear that you consider the Sony WHCH720N a good product and that you really like how comfortable and functional they are. We put a lot of focus on lightweight design and ease of use, so your feedback is very encouraging!
Thank you for choosing Sony. Enjoy your listening!
Regards,
Dominick
Excellent headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my son when he was having trouble wearing traditional ear buds. The sound is great, and they are very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieK, We are glad that your son has now a pair of excellent headphones. You chose the best for him. Thank you for trusting Sony! Vincent
A real bass banger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Plenty of adjustment room. The controls are convenient and the sound cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamP, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive sound quality and battery life. Great value and sounds better than more expensive models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonS, Perfect! We're thrilled to know that you're impressed with the great sound quality, excellent battery life, and overall great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam