Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Would Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so good i bought my sister a pair,, enjoy them most at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC!
It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.
Thank you for choosing Sony!
Best regards,
Estefany
Better than value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a last minute cheap purchase but I didn't realize how good these were until I brought them to the gym. They are super comfortable and have a great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyMalbrough,
Thanks for this wonderful review!
We're so glad to hear your WH-CH720N headphones—even as a "last minute cheap purchase"—have exceeded your expectations, especially for gym use!
It's fantastic that you're experiencing the super comfort and great sound quality, along with effective noise cancellation. We designed these headphones to be lightweight and comfortable for extended wear, and it's particularly rewarding to know they're performing so well for your workouts, allowing you to truly immerse yourself in your music.
Thanks for choosing Sony!
Sincerely,
Jenn.
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in the last week. Headphones working well so far. Noise canceling working nicely. Accompanying app very good so far as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwmsindy,
We're delighted to hear that your Sony headphones are working well and that you’re enjoying the noise canceling feature along with the app experience. Thank you so much for the outstanding 5-star rating—it means a lot! The WH-CH720N is designed to deliver immersive sound and seamless controls, and we're glad these features stand out for you.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ITEM. I love everything about this head phones. My son also loves it and has taken it away from me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DerickS,
Thank you for choosing Sony!
It's a true pleasure to hear that you and your son both enjoy the WHCH720N headphones so much. It’s wonderful to see the headphones creating such a positive experience for both of you. Thank you for sharing your positive experience!
Best regards,
-Fred
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent, and my teenage child absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this wonderful feedback!
We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!
It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Ok for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok I expected better quality from Sony battery life is ok not great. For the price good deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marty!
Thank you for sharing your honest feedback with us. We are very glad to hear you find the WH-CH720N a good deal overall.
To improve the sound, you might want to explore adjusting the equalizer settings on your device or Sony | Sound Connect app to better suit your preferences. Also, ensuring your headphones have the latest firmware update can help optimize performance.
Thanks for choosing Sony and for your feedback.
Best regards,
Estefany
Great headphones at any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable, with great sound. The noise cancelling also works very well and surprised me when I could hear outside noise...and then it was gone. Amazing value for the price with no compromises.
I would recommend this to a friendgood work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JacobS!
We are pleased to hear that your WH-CH720N headphones are performing well for you. It's rewarding to know that you are having a good experience with your new audio gear.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality with excellent sound proofing. Nice fit for large head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH,
We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
Good headphones for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried the headphones at home and they are great. I can’t wait to try them on my international flight coming up soon. They should be able to drown the sound of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiriamT, thanks so much for the 5-star review! It brings us great joy to hear you're enjoying the Sony - WHCH720N and found them to be a great value. It's exciting to know you'll be taking them on an international flight soon, that's a perfect opportunity to put the noise cancelling to the test! Wishing you safe travels and an immersive, engine-free listening experience wherever you go. Thank you for choosing Sony! Best regards, -Dominick
Win! Win! Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Warranty paid off! The headphones functioned well for almost 2 years. We were able to upgrade the replacement due to a sale. As usual Best Buy met the need and provided a great deal!!! Thank you the service was wonderful as well!
I would recommend this to a friendGreat for working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with eliminating background noise while at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, ZachW!
We are delighted to hear that your WH-CH720N headphones are working well for you!
It's fantastic that you are successfully eliminating background noise while at the gym, confirming the effectiveness of our Active Noise Cancellation feature in a demanding environment. We hope this helps you focus entirely on your workout.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is insane, I can’t stress it enough. The clamp down force on the headphones is about right, and the gestures work crazy good. I’d recommend these and the 4s to anybody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Thank you for the perfect rating and recommendation! We're delighted to hear you are enjoying the noise cancelation and features of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy with long battery life. Great for commutes or long walks
I would recommend this to a friendGood deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, smooth sounds, noise cancellation, battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YokoM,
We are honored to hear that you find the WH-CH720N headphones work great! We are thrilled that you are enjoying the smooth sound, the effective noise cancellation, and the long-lasting battery life. We designed this model to deliver premium features and reliability, and we appreciate you recognizing its strong performance!
Thank you for trusting Sony!
Regards,
Dominick
Great value, low price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound, lightweight and good connectivity..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanG,
We are pleased to learn you gave the Sony WH-CH720N headphones a five-star rating!
It's wonderful to hear that you are enjoying the great quality of sound, lightweight design, and good connectivity. We strive to make our headphones highly functional and comfortable, and your positive comments confirm this.
Thank you for choosing Sony!
Regards,
Dominick
Value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, it has gone beyond my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Innocent!
Thanks for sharing your thoughts on the WH-CH720N headphones.
It is most rewarding to hear that you feel they offer great value for money and have gone beyond what you expected!
We designed these to be a perfect blend of performance and comfort, packing in Digital Noise Cancelling and an impressive battery life (up to 35 hours with NC on) into a super lightweight design.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Good value for the buy. Very happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Bengalboy1991!
We are absolutely thrilled to hear that you are Very happy with your purchase of the WH-CH720N wireless headphones and that you feel they offer good value. It’s incredibly rewarding to know that we’ve delivered a product that meets your expectations for both quality and price.
Thank you again for choosing Sony and sharing your positive experience!
Best regards, Gus, Sony Social Media Team
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, easy to use, sound great. I like that they cover your entire ear and the battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Eloisa!
We are so pleased to hear that your WH-CH720N headphones are very comfortable, easy to use, and sound great.
It’s wonderful to know that you appreciate the over-ear design for full coverage and that you are enjoying the great battery life. We designed them for comfort and endurance, so your feedback is a great validation of those features!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and quality for the price. I use these only for traveling (on the airplane) and around the house. I don’t want to wear and tear the ear muffs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidO, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl