Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony is a solid headphone brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The midrange but less expensive headphones do the job. Sony is right up there with Bose in noise canceling quality. Since the headphones cover the whole ear the sound is outstanding.
I would recommend this to a friendgood headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this 2 years ago and they are really good , i treat them very aggressively and haven't brakethem, definitely i would buy the again.
I would recommend this to a friendsony speaker wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality regarding the price . The bluetooth range is high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SinaG!
Thank you so much for your feedback on the WH-CH720N. It is fantastic to know you appreciate the quality and the impressive Bluetooth range.
Just to highlight, the WH-CH720N also offers active noise cancellation, comfortable ear cushions for extended use, and up to 35 hours of battery life to keep you connected and immersed in your music all day long.
We appreciate you choosing Sony!
Best regards,
Estefany
Will snap or crack. Terrible build quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but terrible build quality. I recommend avoiding these headphones. I owned these for about 6 months when a crack started along a seam (see pic), so I glued them hoping they would hold. Two weeks later, they snapped and came completely apart from the headband. Utter disappointment because these are otherwise good-sounding headphones. But clearly, they are very cheaply made. Avoid. I used these gently and stored them in a case or hung them on a headphone hook on my desk. Never dropped, sat on, or handled roughly. I own Sony 7506's which I love and have had for years and cost less than these do. Upsetting to see poor build quality at this price point. Support says that cosmetic and physical damage isn't covered by the warranty so I'm stuck with them. I'd recommend you steer clear of these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, While we're glad you like the great sound quality of these headphones, we regret to hear about the issue you've experienced with your Sony WHCH720N. We take the quality of our products seriously and are sorry to hear about your issue. We encourage you to reach out to our Sony customer support team again, providing details about your concern. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We're committed to finding a solution and ensuring our customers have a positive experience with our Sony products.
Regards,
Sam
My first wireless headphone....world class product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flew from NYC to Paris and back...zero noise.....fabulous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenB,
It is fantastic to know that your WH-CH720N headphones provided zero noise and a fabulous experience on your flights between NYC and Paris!
Long-haul international travel is the ultimate test for noise cancellation and comfort, so we are happy that they kept your journey peaceful and quiet across the Atlantic.
Thank you for trusting Sony to be your ultimate travel companion!
Regards,
Dominick
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most expensive ones but these are Great! Very comfortable, sound great, and keeps other sounds out too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milkmooover,
Thank you for sharing your honest and positive feedback! We really appreciate that you like the comfortable fit, superb sound, and noise cancellation of your WHCH720N headphones. Thank you for choosing Sony! - Kris
Best of the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable around ear. Love connecting these to the TV and phone. They sound great and the blue color is nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CmaticSounds101,
Wow! Thanks for sharing your review on our WHCH720N. We're glad that you like the comfortability of the headphone, sound quality and how easily you can connect it to your TV and phone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality at a Fair Price. Very Happy with them!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Still trying to learn the noise canceling activation, but when it works - it's great. May be operator error.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJMit, We are glad that you are comfortable wearing your new Sony WHCH720N wireless noise canceling headphones and that you like their sound quality. To use the noise canceling/Ambient Sound Mode, simply press the NC/AMB button. Refer to ths link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html. Thank you for your purchase. Enjoy! Vincent
Lightest headphones I ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones considering the low weight. Audio quality is good and noise cancelling is acceptable. Overall, it's a good product at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxL,
Awesome! We're glad to hear that you like the sound quality, noise canceling and design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Love the color and the sound. Would recommend and would buy again in the future to add to my headphone collection.
I would recommend this to a friendLong battery and great sound .
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and sound are great for the price. I would buy again.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the price. Battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, VVasavi!
We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
HEADPHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curtand,
We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
I have 5 of these in my house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a pair for everyone in my household. We all enjoy these headphones. I'm a bit of an audiophile, and these don't stack up to premium studio gear, but they do give you an isolated experience with quality audio nonetheless. The sound isn't bad, it just doesn't sparkle. I recently had an extended stay in the hospital trauma ward and these headphones blocked out all the people screaming, allowing me a good night's rest. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SumChump! We're glad you really like the headphones. Enjoy and thanks for choosing Sony! -Craig
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They sound really good for the price. Very confortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl
Big Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.
I would recommend this to a friendGreat headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones really do the trick! They cancel ambient noise while providing high quality audio — great job, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DamianS,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are effectively canceling ambient noise while delivering high-quality audio. It’s a true pleasure to know that the performance exceeds your expectations. Thank you for your positive feedback!
Best regards,
-Fred
Sony w/l headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pair for a transatlantic flight. Couldn't be happier! Noise canceling made the trip so much nicer! Comes with 1/8 cord to use with onboard screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEFFERYLS!
We are thrilled to hear that the WH-CH720N headphones made your transatlantic flight so much more enjoyable! It's fantastic to know that the noise-canceling feature made such a big difference for you.
We designed these headphones to provide a truly immersive listening experience and it's great that you were able to use the included audio cable to connect directly to the in-flight entertainment.
Thank you for choosing Sony!
Best regards,
Estefany
Great headphones but constantly disconnects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost everything is great. bass,audio,battery life, comfort. But one big problem is that it constantly disconnects. Almost every time a song or 2 passes it constantly disconnects and reconnects its very annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexP,
Thank you for the review and we're happy to hear that you like the sound quality, battery performance and comfortable design of the headphones. We're sorry about the disconnecting issue of the headphones. To resolve this, please factory reset the headphones. Check this link on how to.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David