Customer Ratings & Reviews

Hi Charger, You chose the best for your grandson and we are glad that he like the sound quality of his new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent

Thank you for the fantastic review, Ldogg1080!

We're so pleased to hear that your WH-CH720N headphones are absolutely perfect for your needs, and that you're enjoying the great quality and sound! Getting an "11" out of 10 is wonderful feedback for us.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi ManfredP, Perfect! We're very pleased to hear that you like the great sound and excellent fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam

Thank you for your review, ZachW!

We are delighted to hear that your WH-CH720N headphones are working well for you!

It's fantastic that you are successfully eliminating background noise while at the gym, confirming the effectiveness of our Active Noise Cancellation feature in a demanding environment. We hope this helps you focus entirely on your workout.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Joanie,
What a nice deal you got there! We're glad that you are amazed by the awesome sound quality and long battery life of our WHCH720N. Enjoy and thank you for choosing Sony! - Marco

Hi AmyB,

That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi AdamL, We are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent

Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco

Hi MarkS, Thanks for sharing your experience. We are happy that you like the 360 Reality Audio feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent

Hi JamesG!
Thanks so much for your feedback.
It is most rewarding to hear that you are liking the sound of your new WH-CH720N headphones! We really appreciate your honest note about the ear pads; hearing what our customers think helps us as we design future products.

We're glad you chose Sony!
Best regards,
Estefany

Hi ImJoJo!
Thank you so much for sharing your feedback with us. We are really happy to hear that your WH-CH720N headphones have lasted you so long and that you would recommend them.

These headphones are designed to provide a comfortable fit with long-lasting battery life, along with effective noise cancellation and clear sound quality to keep you connected to your music and calls.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hi JarenK, We are glad that you like the super solid noise cancellation feature and sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Anama79,
Thank you so much for an amazing review and recommendation! We're delighted to hear your enjoyable experience with the superb sound quality, comfortable fit and lightweight of your WHCH720N headphones. Thanks for choosing Sony! - Kris

Hi Eddie,

It is wonderful to hear how well the WH-CH720N headphones are working for your apartment living! We are glad that the Bluetooth connectivity and value are providing you with a great listening experience while being mindful of your neighbors.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, BharatV!

We’re glad to hear you’re enjoying the clear sound of your WH-CH720N and that you'd recommend them to others!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic review, MandyG!

We are absolutely thrilled to hear that your teenager loves the WH-CH720N headphones so much they are on their second pair! Knowing the first pair lasted for almost four years is a wonderful testament to the durability and quality we build into our products.

It's rewarding to be a consistent part of your listening experience! Thank you again for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi LynaT,

We are glad you like the great sound quality of the WH-CH720N headphones, but we are sorry the battery life is disappointing. These headphones are rated for up to 35 hours with Noise Canceling on. Shorter life is often caused by using multiple high-drain features (like Equalizer, DSEE, and NC) simultaneously. We recommend checking the settings in the Sony | Headphones Connect app; if the short battery life continues, please contact support for an assessment.

Thanks for choosing Sony.

Best regards, Eliab

HI BrianC,

That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
Thanks for choosing Sony.
-Eliab