Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Priced good with great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were an amazing gift for my partner! She loves how good they sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthr!
Thanks so much for sharing your feedback on the WH-CH720N headphones. It is truly wonderful to know that your partner loves how good they sound!
Beyond the sound quality, we packed them with helpful features like our incredible Digital Noise Cancelling to help tune out the world and a lightweight, comfortable design for all-day listening. Plus, the long battery life means less time charging and more time enjoying music, calls or podcasts.
We appreciate you choosing Sony!
Best regards,
Estefany
Best headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing. Very firm on the ears. If you charge it for just a few minutes, will literally last for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these headphones don't deliver on the feature promises. While a wired connection does indeed work with these headphones, I believe there is a DSP in the Bluetooth connection which improves the sound significantly. In wired mode, the headphones don't sound all that good. There is also the issue of wired mode not working while the headphones are powered on. Wired mode only seems to work when the headphones are powered off. All I get is a static noise while they are turned on. After updating the firmware and software and using the Sony app I found there is still no change, so basically wired mode doesn't work with the noise cancelling. The headphones are also not all that comfortable over a long period, but still average overall. With all that being said I still find the noise cancelling effective and the sound good enough over Bluetooth so I kept the headphones. I wish the headphones delivered on their promise or were at least up front about the limitations related to wired mode. Otherwise the headphones are pretty good.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality with excellent sound proofing. Nice fit for large head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH,
We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Very good sound. ANC very effective. Kinda tricky getting them to synch w treadmills at gym. Good value for a lower-end set of cans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Really good wireless noise cancelling headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound quality! The life battery lasted me almost a week without having to charge them. I recommend this for those who are looking for really affordable noise cancelling headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gabriel, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have great sound and battery life. Owned a pair of Beats prior to purchasing these Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these headphones are very comfortable to wear and don’t interfere with my hearing aids. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RBMB, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
I'm a highschool student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones has good quality when it comes to music and the beats. For a good price, these are the best ones to get, if your on a budget, or just want something simple but from a known brand. Then get these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DakotaB!
We are so glad to hear that the WH-CH720N is hitting all the right notes for you! We designed these headphones specifically to bring that signature Sony sound and quality to a more accessible price point, so it’s rewarding to hear that they are the "best ones to get" for anyone on a budget.
It’s awesome to know the music and beats are coming through clearly for you. Enjoy the simple, high-quality listening experience, and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my gf while she does her editing. She loves them…drown out a lot of noise and very comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamB, Thanks for the feedback. We are thrilled to hear that your girlfriend loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Sounds up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit actually exceeded my expectations for the price paid. The sound quality was solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LayneS,
Thank you for sharing your experience with the WH-CH720N headphones! We could not be more pleased to hear you found the sound quality to be solid and that you feel you received great value. We engineer these headphones to deliver excellent performance and comfort at an accessible price point, and your feedback lets us know we hit the mark.
Thanks for trusting Sony and enjoy your listening!
Best regards,
Dominick
Sounds of clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous headphones sounds are clear with no outside interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fabulous review, RonaldW!
We are absolutely delighted to hear that you are enjoying the clear sound and the effective outside interference cancellation of your WH-CH720N headphones. Delivering a pure, distraction-free listening experience is exactly what we aimed for with this model.
It's rewarding to know that the sound quality is meeting your expectations and that you are enjoying your new headphones!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, nice fit, comfortable and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josel, thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Good sound quality but weak insulation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good and the microphone performs well. The only downside is the weak insulation—sound leaks out and can be heard outside the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
We are delighted to hear that you are enjoying the sound quality and microphone performance of your WH-CH720N headphones. We appreciate your feedback regarding the sound insulation; to help minimize leakage, we recommend ensuring the ear pads are positioned snugly around your ears to create a firm seal.
Thank you for choosing Sony for your everyday listening and communication.
Regards,
Dominick
Sony WHCH720N wireless NC headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good noise cancelling, good comfort, all of those for the price. I recommend buying this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steph, We appreciate your feedback and we are happy that you like the quality of your new Sony wireless nose canceling headphones. Thank you for trusting Sony! Vincent
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable… no heat felt while wearing it for more than 3 hours battery life also good highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GD07, We are glad that you now have an excellent pair of wireless headphones. Thank you for sharing your experience and for choosing Sony. Enjoy! Vincent
Bought for the flight, glad I did
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought initially to use on vacation flights (5 hours each way). Noise cancelling was pivotal in being able to watch videos off iPad, and sleep (especially on returning red-eye flight). Very happy with the purchase
I would recommend this to a friendGreat headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these. The noise canceling button boggles my mind. They are comfy anf dont hurt my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndyK, We are thrilled to hear that you absolutely love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Sony headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony headphones Would recommend for everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeeC,
We are really happy to hear that you are so satisfied with your WH-CH720N headphones and that you would recommend them to everyone! It’s great to know that the balance of performance and value is hitting the mark for you.
If you ever find yourself looking to take that listening experience to an even more elite level, you might be interested in our latest flagship, the WH-1000XM6. While your current pair is fantastic for daily use, the XM6 introduces our most advanced Integrated Processor yet, offering industry-leading noise cancellation that adapts in real-time to your environment, along with even more refined high-resolution audio. It’s the perfect next step for someone who already appreciates the Sony sound signature.
Thank you for choosing Sony for your audio journey!
Regards,
Dominick
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great - long battery life and I love how they can move to accommodate laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM,
Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris