Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Straight Fire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE! This headphones have helped me tune out the noises office I work in.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great feedback, BrittanyP!
We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!
We're glad we could help make your workday more peaceful.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great Gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.
Thanks for sharing your love for them!
Best regards,
Eliab
Good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone goes over the ear, which I prefer in a headphone. The cushion is soft, and doesn't bother the ear. The headband part has small cushion too for the top of the head. The overall sound quality is great! Nose cancelling is great too, not completely blocking out loud noises but enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LovediT, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great, the noise cancellation is great, all above for price point
I would recommend this to a friend great sound great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been using this for a while now, sounds great and i don't have to charge it that often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoWa,
Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Super nice although not what I needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling and sound quality. I bought them to use the mic wired but it's input only for the wire. They were so nice I kept them though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandanG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Good price/performance ratio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale, and very happy for what I use it for: noise-cancelling audio. The only criticism is the microphone, as it comes out on the low side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Marvin,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! We are glad to hear you are taking advantage of the great noise cancelling as well. Thanks for the feedback towards the microphone, as that is something we can definitely take advice for future references!
Thanks for choosing Sony, have an amazing day!
-DiegoV
My girfriend loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend wanted over the ear headphones with soft cushions and noise cancelation and she has been very happy and with no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
Thank you for choosing Sony!
It’s fantastic to know that the WHCH720N headphones are bringing your girlfriend both comfort with their soft cushions and true happiness with their noise cancelation. Hearing positive feedback like yours motivates us to keep delivering audio experiences you can rely on. We hope she continues to enjoy her headphones to the fullest!
Best regards,
-Fred
Great headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Soft and lightweight. Great sound. Bought a 2nd pair fir my wife for going on a plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rt2022,
Thank you for your review! We're so glad to hear you love the soft, lightweight design and great sound of your headphones. It’s wonderful to know you found them perfect for travel and even got a pair for your wife!
The Integrated Processor V1 is what powers the effective noise canceling, giving you a quiet listening environment that lets you fully appreciate the music you love, even in noisy places like a plane. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a terrific day!
DiegoV
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones. They work great and sound is so clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KassandraR!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It's wonderful to know that they are working great for you and that you are enjoying the clear sound. We designed them for comfortable, high-quality listening, and your feedback is a great affirmation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Super comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones! Very comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaitlinB,
It makes us really happy to hear that you are finding the WH-CH720N to be so pleasant to wear! Our engineers focused on an ergonomic and ultra-lightweight design specifically to ensure they provide superior wearability, even during extended listening sessions.
We hope you are also enjoying the powerful audio performance and the peaceful environment created by the advanced noise cancellation feature.
Thanks for trusting Sony!
Best regards,
Dominick
Perfect for daily use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ambient sound function with a good sound! Used daily due to good battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieB, that's awesome! We're truly happy to know that you find our WHCH720N perfect for your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Bad for phone calls, good for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 4 if I could make calls on it. It works well on my laptop and my clients can hear me but when I connect to my phone - background noise is heard, and everyone says I sound "distant" and "I am only hearing a few words". I have tried all the different settings and cannot for life of me troubleshoot this so assuming its an issue with the make of the headphones. So if you like to walk and talk like I do, I would look elsewhere. Something to wear while working out and listen to music, these should be fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SaraC, thank you for sharing your detailed feedback on the Sony WH-CH720N headphones. We're sorry to hear about the difficulties you've experienced with call quality when connected to your phone. We understand how frustrating it is when a product doesn't perform as expected, especially when you rely on it for important calls.
We appreciate you trying various settings to troubleshoot the issue. To help you get to the bottom of this, we recommend a few additional steps:
- Restart your phone: A simple restart can often resolve connectivity issues.
- Try a different phone: Connecting to another phone can help determine if the issue is with the headphones or a specific device setting.
If the problem persists, our technical support team would be more than happy to assist you further. They can perform a more thorough diagnosis of the issue to find a solution.
You can contact our support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Best regards,
Dominick
The sound is clear and easy soft on my ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is durable and I just love the product. My whole family loves the product as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NORAA,
That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.
Thanks for choosing Sony.
Best regards,
Eliab
Bought for the flight, glad I did
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought initially to use on vacation flights (5 hours each way). Noise cancelling was pivotal in being able to watch videos off iPad, and sleep (especially on returning red-eye flight). Very happy with the purchase
I would recommend this to a friendExcellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and lightweight headphones, I would buy again for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray!
We are delighted to hear that you find the WH-CH720N headphones so excellent and lightweight and especially that they were so good you'd buy them again!
The WH-CH720N headphones are packed with features to deliver a premium sound experience. Plus, with up to 35 hours of battery life and a comfortable, ergonomic design, they're built for those long listening sessions.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good quality and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my father-in-law. The sound is great and he was easily able to link it to his bluetooth transmitter with very low technical skills. haha.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoungEng, We're glad that you father-in-law likes the sound quality and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Very good product in under 100$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always provides the best headsets, this ones best in its price range sounds really good handy and also its over-ear makes comfortable in wearing. only draw back i found is connectivity which takes longer time to connect initially.
I would recommend this to a friendMy Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones work as good as most of the expensive ones great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RB62,
We are immensely pleased to hear that you're so happy with your WH-CH720N headphones! It's truly rewarding to know that you feel the noise canceling works as well as more expensive models.
Thank you for choosing Sony and for sharing your great feedback with us!
Best regards,
Estefany
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less noise, easy set up, kids can use, good sound and value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinay,
Thank you so much for the 5-star review of the Sony - WHCH720N! We're really happy to hear that the Noise Cancellation is performing excellent, providing a great sound experience for you and your family. The easy setup is thanks to features like Google Fast Pair and Multipoint Connectivity, which makes switching between devices seamless. Combined with the clear audio and the excellent value for money, your review perfectly encapsulates why these are such a popular choice.
Thanks for choosing Sony!
Regards,
Dominick