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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,918 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to use, have great sound quality, comfy and lightweight! I can’t say enough good things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heather, That's awesome! We're thrilled to hear you like the excellent sound quality, superb noise cancellation, and great value of your new Sony WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, could be a little louder for me but still love them. Excellent bass and battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanTX, We are happy that you now have an excellent wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Please make sure to turn up the volume of both the headphones and the connected device. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    You can’t beat the price for these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sony headphones and I love them. Connects in seconds and battery lasts for days

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarinS,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the price point and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Comfortable fit, gorgeous color, good sound for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyL,
      Thank you for such a great review! We're glad you like the comfortable fit, great color, and superb sound quality of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The sound is clear and easy soft on my ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable and I just love the product. My whole family loves the product as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NORAA,

      That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Awesome headphones with great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are amazing! Purchased a 2nd set for a gift. Great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJMul,
      Thank you for your positive feedback! This is definitely a great gift idea. Nice to hear you like the great sound and comfortable fit of the WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.

      Thanks for sharing your love for them!

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    A good piece

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset, great sound quality with noise canceling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Ojoj!

      We are so happy to hear that your son is loving his new WH-CH720N headphones. It’s wonderful to know that the sound quality and noise-canceling features are providing him with a great listening experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for- comfortable, affordable, and great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeannaA,
      That's awesome! We're glad that you found the perfect headphone for your needs and we're happy that that is our WHCH720N headphone. Enjoy the comfort and amazing sound quality but in an affordable price. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Sounds amazing with the option of adaptive listening. The build is strong and durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Nas0509!

      We are delighted to hear that you find the WH-CH720N to be a very good pair of headphones. It’s wonderful to know you’re enjoying the amazing sound quality and the adaptive listening feature. We designed these headphones to be both durable and to deliver a smart, high-quality audio experience, so it's rewarding to hear that we've succeeded.

      Thank you so much for choosing Sony! We hope you continue to enjoy your listening sessions.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling headphones work as good as most of the expensive ones great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RB62,
      We are immensely pleased to hear that you're so happy with your WH-CH720N headphones! It's truly rewarding to know that you feel the noise canceling works as well as more expensive models.

      Thank you for choosing Sony and for sharing your great feedback with us!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit perfectly over my ears and have great sound. Love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jess, We are thrilled to hear that you love your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, noise cancelation works well, and battery life is long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TJMO, We are glad that you like the noise canceling feature and battery life of your Sony WHCH720N wireless headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! Comfy and light. Noise cancelling on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaiM, Thank you for this wonderful review of your WH-CH720N. We're glad you love the super-comfortable lightweight design, sound quality, and excellent noise cancellation of your headphones. Your assessment is spot on, whether you're working from home or relaxing with your favorite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Headphones quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are conferrable over the ears and offer quality sound for the listener. This item is reasonably price and has good durability,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinS,

      That's great! We're glad to hear that you like the price point and quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my father-in-law, who is hard of hearing. I tried them for a month before giving them to him, and I can confidently say they are excellent. He is very satisfied, and it has been six months since then.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamM, Thank you for sharing your fantastic experience with us! We're thrilled to hear that both you and your father-in-law are enjoying your Sony WHCH720N Headphones. We appreciate your choice of Sony, and we hope your father-in-law continues to have incredible listening experiences with his new headphones! -Maria Sony_US

  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is super clear very comfortable to wear even when running

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrystalS, Thanks for the positive feedback. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Light and Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy on my big ears. Noise cancelling is definitely okay for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,
      Many thanks for the 5-star rating! We're happy to hear you like the comfortable fit, lightweight design, and noise canceling features of your WHCH720N headphones. Thanks your positive feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Very good noise cancellation and good sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life and comfort when I use it for my studying and gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JEREMIAHW!
      Thanks for the review! We are thrilled to hear that the WH-CH720N is working out so well for your study sessions and workouts.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones very good sound quality and very comfortable and easy to style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresM, We are glad that you are like the sound quality of your new Sony headphones and that you are very comfortable using them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US