Customer Ratings & Reviews

Hi CaitlinB,

It makes us really happy to hear that you are finding the WH-CH720N to be so pleasant to wear! Our engineers focused on an ergonomic and ultra-lightweight design specifically to ensure they provide superior wearability, even during extended listening sessions.

We hope you are also enjoying the powerful audio performance and the peaceful environment created by the advanced noise cancellation feature.

Thanks for trusting Sony!

Best regards,
Dominick

Hi Emily, We are happy that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent

Hi PatriciaC,

That's awesome! We're glad to hear that you love the noise canceling of the headphones. Thank you for choosing Sony!

-David

Hi RafiQ,
That's awesome! We're glad that you like the sound quality, comfortability and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco

Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl

Hi Crystal,

We're glad to hear you feel the WH-CH720N Headphones offer a good overall value! Comfort is essential, and we appreciate you noting that they are very soft and comfortable.

Thanks for choosing Sony.

Best regards, Eliab

Hi Mommamana,

We are so glad to hear that you are enjoying the long battery life and noise-canceling performance of your WHCH720N headphones! We appreciate your support and the great feedback.

Thanks for choosing Sony.

Best regards,
Eliab

Hello gwisteria, We are thrilled to hear that you are very happy with your new Sony WHCH720N wireless noise canceling headphones, especially your son. Thank you for your purchase. Enjoy! Vincent

Hi KrystalS,
Thank you for sharing your great experience experience with us! We're delighted to hear that you love the great sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction with our product is very important to us. Thanks for choosing Sony! - Kris

Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent

Hi MichaelR, That's great! We are glad that you like the noise canceling feature of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy your music! Vincent

Hi DonP!
We are immensely pleased to hear you're enjoying the WH-CH720N headphones. It's awesome that the whole family is able to enjoy the amazing sound quality and adaptive noise canceling.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi Salagir,

We're thrilled that you're so happy with your WH-CH720N headphones and that you're enjoying the incredible sound and quality. We truly appreciate your high recommendation!

Thanks for choosing Sony.

Best regards,
Eliab

Hello SteveS,

Thank you for choosing Sony!

We’re excited to hear that your WH-CH720N headphones are working out so well for you! It is wonderful to know that the audio quality and noise cancellation are hitting the mark, and we are especially glad the battery life supports your weekly routine so reliably. We truly appreciate you sharing your positive experience with us. For even more advanced features, you might enjoy exploring our WH-1000XM5 or the latest WH-1000XM6 models, which offer even deeper noise-blocking technology and a foldable design for extra portability. You can view the details for those premium options here: https://electronics.sony.com/audio/headphones/c/all-headphones

Best regards,
-Fred

Hi CesarM,
Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris

Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris

Hello AnnieM,

Thank you for choosing Sony!

It's a true pleasure to hear that you love your WHCH720N headphones! We sincerely apologize for any disappointment regarding the Bluetooth compatibility with the PS5 console. To ensure you can still enjoy your audio while gaming, the best way to connect them is via the supplied audio cable plugged directly into your controller. You can check the specific details for this setup here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777054.html

If you prefer a completely wireless gaming experience in the future, our INZONE lineup is specifically designed for seamless console integration, and you can explore those models here: https://electronics.sony.com/audio/gaming-audio/c/all-inzone-headsets. We truly value your support and are glad to help you get the most out of your gear.

Best regards,
-Fred

Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin