Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Quality of Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main issue is that these headphones aren't foldable. The noise cancelling also isn't that great in comparison to something like soundcore space one headphones, but the volume and overall sound quality is fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback about the WH-CH720, Tdarrius. We appreciate your comments and understand your concerns.
Regarding foldability, the WH-CH720N headphones are designed with a lightweight and comfortable build for everyday use but do not feature a foldable design. This choice provides a slimmer profile and reduces overall weight, which many users find convenient for extended listening, though we understand that a folding mechanism can add extra portability.
On noise cancelling, we strive to deliver an enhanced listening experience with our noise-cancelling technology. The effectiveness of noise cancellation varies based on the environment and the type of sound present—Sony's noise-cancelling works best to reduce constant, low-to-medium pitch noises like background hums or engine noise. Some high-frequency or variable sounds may still be noticeable due to the way noise-cancelling technology works in general. While experiences can differ depending on individual preference and use, we're always working to improve performance and appreciate your comparison with other models.
We're glad you found the volume and overall sound quality satisfactory, as delivering clear and enjoyable audio remains one of our highest priorities.
Thank you again for your review and choosing us. Your input helps us refine our products and better meet the needs of all our customers.
Gus,
Sony North America Customer Support
Sony GoodHeadphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are pretty good the battery life is good also
I would recommend this to a friend- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Connection was flawless and noise cancellation works great. Sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynos,
Fabulous! It's lovely to hear that you are having a great time with the amazing sound quality, flawless connection, and noise canceling features of your WHCH720N headphones.Thanks for choosing Sony! - Kris
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great , product. Noise canceling and comfortable. Just wish it came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vnczav,
We're so glad to hear that you enjoyed the noise cancelling and comfort of your Sony WHCH720N headphones—and thank you for awarding them 5 stars! It's fantastic to know they deliver the quiet and ease you’re looking for. We also appreciate your feedback about wishing they came with a case, as it has been taken in consideration for the most recent models!
Thank you for choosing Sony—hope today is fantastic!
DiegoV.
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Highly recommend them
I would recommend this to a friend- Pros mentioned:Sound quality
Works Well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this product, I feel that you get a great deal! Noise cancelling is great! And they are quite cute.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamkeG, You've made a great choice! We're delighted to hear you like the cute design and amazing noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones are the best {'ve owned. Time will tell if the cuff material holds up,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KevinB,
Thank you for choosing Sony!
We're honored to hear that the WHCH720N headphones are the best you've owned so far! We appreciate your feedback about the cuff material and hope they continue to serve you well for a long time.
Best regards,
-Fred
Good price for a noise canceling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color and works well. My daughter likes this birthday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZoeL,
Thank you for choosing Sony!
We're honored to hear that your daughter loves her new WHCH720N headphones! It brings us great joy to know that the color and performance were exactly what you were looking for in a birthday gift.
Best regards,
-Fred
SONY Wireless Noise Canceling Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Sound cancelling and great sound quality
I would recommend this to a friend- Pros mentioned:Sound quality
Nicely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really awesome sounds great I recommend and the color I like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyoA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
Just as good as beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great quality audio for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BasedGodPanda,
Thank you for choosing Sony!
It makes us really happy to hear that the WHCH720N offers exceptional comfort along with great quality audio at an excellent value. We appreciate you taking the time to share your positive experience with us.
Best regards,
-Fred
Great purchase for the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, stay on my head, and are never too quiet. I will probably be sticking with this type of headphones forever if they're always this good
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device is made of good material and meets my expectations. I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodolfoL!
Thanks a lot for sharing your feedback! It brings us great satisfaction to hear how much you like your WH-CH720N!
These headphones are made to be lightweight and sturdy, so they feel good to wear every day. The sound is crisp and powerful and you can easily switch between noise cancelling and listening to your surroundings with just a button.
We appreciate you choosing Sony!
Best regards,
Estefany
HEADPHONES THAT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancelling works great fits comfortably hides noises at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WORKOUTNOW,
Thanks so much for the feedback!
We're thrilled to hear you're enjoying your WH-CH720N headphones. It's great to know that the noise canceling works so well for you, especially when you need to focus at the gym. We designed them to be comfortable for long listening sessions, so we're glad they're a good fit for your workouts.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Sully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them when I go walking and cutting the yard. No problems with the head set
I would recommend this to a friendStrong and Sound Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My young daughter would go through a set of headphones about every month. The wires would break from being tied in knots or the top band would break. I bought these headphones at Best Buy at a great sale price. It comes with a cord and is wireless. My daughter used the cord out of habit but I figure she'll go wireless if the cord ever breaks. They sound fantastic! I think I'll get me a pair in the near future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoddyM, Awesome! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
Rashad Alexander Brittain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looove Sony , God !! . Purchased this product with the knowledege of how to .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RashadB,
Thank you so much for the 5-star review! We're thrilled to hear how much you love our products.
It's great to know that your experience with the WH-CH720N headphones lived up to your expectations. We're proud of the sound quality and comfort these headphones offer, making it easy to enjoy your music on the go.
The dual noise sensor technology in the WH-CH720N is one of its key features, allowing you to immerse yourself in your audio without distractions from the outside world.
Thank you for choosing Sony, have an amazing day and enjoy your new headphones!
DiegoV
Good headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones for my father-in-law, who is hard of hearing. I tried them for a month before giving them to him, and I can confidently say they are excellent. He is very satisfied, and it has been six months since then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamM, Thank you for sharing your fantastic experience with us! We're thrilled to hear that both you and your father-in-law are enjoying your Sony WHCH720N Headphones. We appreciate your choice of Sony, and we hope your father-in-law continues to have incredible listening experiences with his new headphones! -Maria
Right choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a good quality wireless, noise-cancelling headphone that was comfortable. This was the perfect fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the Sony WH-CH720N, Wally! We're thrilled to hear that they met your expectations for quality and comfort.
The WH-CH720N headphones are designed with features like noise-cancelling technology that immerses you in your audio experience, while their padded headband and soft ear pads provide lasting comfort for extended wear. With a battery life of up to 35 hours, they are perfect for long listening sessions, too!
If you have any further thoughts or questions about your headphones, feel free to reach out!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are everything that I needed. Good clear sound and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KayB!
We are so pleased to hear that your WH-CH720N headphones are everything you needed. It is rewarding to know that you are enjoying the clear sound and find them easy to use. We designed this model to be a convenient and reliable option for everyday listening, and it's great to hear that they are working so well for you.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team