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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2834 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,834 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, use them for gaming and they are really cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravisW,
      Great! We're truly happy that you are enjoying your gaming sessions now with our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great choice for work, the gym, or relaxing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanS,

      That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace on a Noisy Walk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Perform well walking the track in a noisy gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldM,

      We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Good lightweight headsets for work from home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headsets from Sony. Multipoint connection is good feature which is missing from big brands like Bose. I liked the comfort level these headset provide. It is the lightest headset I have ever used from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PramodR, Fabulous! We're thrilled to hear that you find your WH-CH720N lightweight and comfortable, making it perfect for your work-from-home setup. It's great to know that you appreciate the multipoint connection feature, especially since it's something you noticed is missing from other big brands. We're committed to providing high-quality, user-friendly products, and your feedback reaffirms that we're on the right track. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Comfortable for my Charlie Brown round head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balance sound. Studio quality inn my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyO,
      Many thanks for the 5-star rating! We are very pleased to hear that you like the superb sound quality of your WHCH720N headphones. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless Bluetooth hookup and crystal clear sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeC,
      Thank you so much for sharing your great experience with us! It's wonderful to hear that you are enjoying the amazing sound quality and seamless Bluetooth connectivity of your WHCH720N. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for long hours at work and they are comfortable for a large portion of the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredK, wow! We're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Work great! Noise canceling is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Julia!

      We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Fire product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite buy a new pair every year just because

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleS,

      Thank you for the review,

      It's fantastic to hear you love the WH-CH720N headphones so much! Your consistent positive feedback means a lot to us.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! This is a perfect accessory for students.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SukhK,

      Thanks so much for the 5-star review of the WH-CH720N headphones! We're thrilled to hear that they are working so well for you and that you find them to be a perfect accessory for students. One of the key features of these headphones is their long-lasting battery life, which provides hours of listening on a single charge, making them an ideal companion for a full day of classes and studying.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Overseas Plane Ride

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these headphones. I bought them for an upcoming trip to Europe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JaniceS!
      Perfect! We're delighted that you are very much pleased with our Sony WHCH720N making it your travel companion. You will surely enjoy your Europe trip with this headphone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son loves them! He says they are very comfortable, have good sound, and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGD68,

      Great! We're glad that your son is enjoying the comfort, sound quality, and user-friendly functions of the headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent headset!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this headphones, easy use and completely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mauro,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    The

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best hearing aid I've ever had, the best for going to the gym or everyday life. I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. It’s comfortable on my ears, has great battery life, easy to connect, the app was a nice touch, and the sound is great. Is also doesn’t slide off my head often, only when my hair is down and it loses its grip. This was a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, IsabelleG! We're glad you like your new TV. Thanks for choosing Sony. -Craig Sony_US