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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2834 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,834 reviews
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing i love the noise cancelation. They sound really good, good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cristian,
      Thank you for such a great review! We're delighted to hear how much you love the amazing sound quality and noise canceling features of the WHCH720N. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far to use while working out at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    My headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is comfortable. It works well and is comfortable. It works well and is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Comfortable to wear. They don't hurt my ears when I wear them for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Karen,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Likes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good value Was Cheaper than Amazon My mom loved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Amdg,

      That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    A Good Product At a Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Wireless Noise Canceling Headphones work very well and are very comfortable to wear. Unlike the ones that you wear in your ears, all surrounding sound is completely "blocked out". So all you hear is what is playing in your Sony Headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harmonicat, Thanks for the positive feedback. We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, and good sound. App works for EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyjh01, Excellent! We're very happy to hear that you're enjoying the comfortable fit, great sound quality, and the equalizer feature within the Sony Headphones Connect app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Why make finding the on-off switch so difficult?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Comfortable. Impossible to find appropriate control with bright light.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenR, we are thrilled to hear your feedback about the WH-CH720N headphones. It's wonderful to know that you appreciate their great sound quality and comfortable design. We understand that finding the right controls can be challenging in bright lighting and we truly value your insight.

      The WH-CH720N features advanced noise cancellation, allowing you to enjoy your music without distractions and offers long battery life for uninterrupted listening.

      Thanks for considering Sony products and for sharing your thoughts with us!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head set from best buy clear sounds soft and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeloresH,

      Thanks for choosing Sony!

      It’s fantastic to know that you love your WHCH720N headphones! Hearing that you enjoy the clear sound and find them soft and comfortable truly motivates us. Thank you for sharing your experience—we hope your headset continues to bring you great listening moments every day.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Bests Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Pretty good value.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmmanuelR,
      Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.

      Location and function of parts
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      We value your insight and thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Rated 4 out of 5 stars

    My niece loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, quality and easy to connect. Good for every day use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeylaB! We are immensely pleased to hear that you're finding the WH-CH720N to be a very good product.

      We've focused on making those headphones deliver not only that great sound quality but also seamless, stable Bluetooth connectivity so they're ready to go whenever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Train usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is excellent. Didn’t hear outside noise and clear reception.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing.. and that color...perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmc93, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones. Thank you so much for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my headphones #######################

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, KathleenI! We are truly heartened to learn that you are pleased with your WH-CH720N headphones.

      We designed them to deliver excellent sound quality and effective noise cancellation in a comfortable, lightweight design, and it is rewarding to know that you are happy with them.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Perfect gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for boyfriend. He loved them so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CieloA,

      That's wonderful to hear! We are so glad that the WH-CH720N headphones were the perfect gift and that your boyfriend loves them so much. It’s great to know that our products are helping to create such positive and memorable experiences.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Nose cancelling headphones on flight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my plane trip home and they worked like a charm giving me the most relaxing flight I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US