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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,918 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it highly recommend! Love the color as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MonicaT,

      Thank you for choosing Sony!

      We're excited to hear that you love your WH-CH720N headphones and the color choice! It is wonderful to know that you highly recommend them to others. To enhance your listening experience even more in the future, we suggest exploring our WH-1000XM4 for industry-leading noise cancellation or the WH-ULT900N if you enjoy powerful, deep bass. You can view our latest lineup here: https://electronics.sony.com/audio/headphones/c/all-headphones. We are grateful for your support and hope these headphones continue to bring a splash of color and great sound to your daily routine.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase...sounds great, adequate time between charges with good range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamlG,
      Awesome! It's nice to know that we were able to give you a great deal. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use in airplane and its the best headphones and good prive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality easy fit on the head and ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pmed,
      Awesome! We are very grateful that you are enjoying the great sound quality and perfect fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, noise canceled. The best for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConsueloO!
      We are thrilled to hear that you’re having such a great experience with your new headphones!

      The WH-CH720N is designed to stay comfortable for hours thanks to its lightweight build and soft earpads. It also features our Integrated Processor V1 to help block out external noise, along with a battery that lasts up to 35 hours so you can keep the music going all day long.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Looking into buying another pair for family members.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noliaj,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH-CH720N headphones and are even thinking about getting another pair for your family. It means a lot to us that our product has made such a positive impact on your listening experience, and we truly appreciate your trust in Sony to bring quality audio to your loved ones as well.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones sound good wish there was a little more bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierC, We're glad that you like the sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, yes i said it in less than 50 chars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.

      We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    best I have heard and tried many

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great at noise cancelling and best of all they give better voice clarity than the other more expensive models without compromising on music quality. great for interviews and music. remember blue tooth -- phone or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mimm,
      Thank you so much for sharing your great experience with us! We're delighted to hear your enjoyable experience with the amazing sound quality, noise cancellation, voice clarity, connectivity, and overall performance of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for awhile now and I have to say for the price you can’t beat these. Great for traveling and the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesleyD,

      We are so glad to hear you’re enjoying your headphones! It’s great to know they’ve been a reliable companion for your travels and gym sessions.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Headphones for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have amazing sound and the bass is super nice for all kinds of music. I use these for daily personal use at both home and in the gym, and they are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Micaela, That's awesome! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, light weight. A little bulky, otherwise I’m very happy with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inyoface,
      Awesome! We're glad you are happy with your new headphones. Nice to know you are enjoying the comfortable fit and lightweight of the unit. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality materials and sound absorption very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My focus helper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphone. I use it when I need to focus on my work time. I can still wear my hearing aids with my headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SondraT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use reasonable battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We're glad that you like the battery life, comfort, and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable over the ear headphones. Cuts out exterior noise very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Solid budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and functional, solid budget headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user879489,

      Thanks for your fantastic review of the WH-CH720N headphones! We're happy to hear that you find them comfortable, functional, and a solid choice for the price.

      We designed the WH-CH720N to offer a great balance of features, including effective noise cancellation and excellent audio quality, in a lightweight and comfortable design. Please don't forget to install the Sony | Sound Connect app to elevate your experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfortable easy-to-use to hook up. Sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, College! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing headphone. I've never had headphones before, but the sound quality is amazing, and the noise cancelling feature is also great. At first, it kept disconnecting sometimes, but when I started using the app constantly, this problem stopped. Overall a great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Natalia,
      Awesome! We are truly happy to hear that you are pleased with the noise canceling capability and audio quality of our WHCH720N. We're glad that you were able to utilized the Sony app and fix the disconnection issue. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US