Customer Ratings & Reviews

Hello AlbertoO,

Thank you for choosing Sony!

We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.

Best regards,
-Fred

Hi, AnthonyV,

Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hey JohnMo, thank you for your positive review! We're thrilled to hear that you find the WH-CH720N to be a great deal and that it enhances your travel and jogging experiences. We appreciate your feedback! Enjoy your headphones and thanks for choosing Sony!
Gus

Hello Beautiful,

Thank you for choosing Sony!

We couldn't be more pleased to learn that your daughter loves her upgraded WHCH720N headphones! Thank you for sharing your positive experience with us. We hope she enjoys many wonderful moments with her new headphones!

Best regards,
-Fred

Hello BrandonG,

We appreciate your review! It's great to know you find it a strong value for the price. We've designed it to balance affordability with durability, and we value your observations about the plastic. Your feedback helps us continue to improve and we hope you continue enjoying your headphones great sound and outstanding noise cancelling feature!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn.

Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!

Thank you again for being part of the Sony family!

Best regards,
Gus
Sony Social Media Team

Hi, Cris,

Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

Thanks for choosing Sony, have a fantastic day!
-DiegoV

Hi KarenK, That's awesome! We are thrilled to hear that your new Sony headphones are the best headphones you have ever used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. 
Thank you for your purchase. Enjoy! Vincent

Hi CEHaywood, We are glad that you now have a great pair of headphones and that you like their noise canceling feature. Please take note the your WHCH720N headphones are not waterproof, not sweatproof. You may check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html. Thank you for choosing Sony! Vincent

Hi Alig,
That's nice! Thank you for the very nice review. We're glad that you appreciate the sound quality and battery life of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco

Hi KristaB, thanks for sharing your experience! It's truly wonderful to know you're loving the Sony - WHCH720N. Great sound quality and a comfortable listening experience are exactly what we aim for. Enjoy your music, and thanks for being part of the Sony family! Regards, -Dominick

Good day, OCPD!
Thank you for purchasing our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the audio quality and comfortability of your new Sony WHCH720N. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco

Hi Juju, it is very good to hear that you are enjoying the comfort and sound quality of our product. Thanks for choosing Sony! ~Earl

Hi Gordo,

Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi SondraT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi FayeekaS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin