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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,918 reviews
  • Rated 5 out of 5 stars

    Budget over ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these Sony WHCH-720N headphones are amazing for the price. If you are sporting an Android phone these headphones are equipped with Fast Pair and will connect automatically once you turn them on. if you are in the market and looking for a good quality sounding headphones, I recommend you getting these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul,
      Thank you for an amazing review and recommendation! We're glad we were able to give you a great deal. Your purchase allow us to continue to do what we love and provide you with quality products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love it 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because I was flying across country to see my grand child for the first time. I needed headphones so I could listened to music and cover up that annoying airplane sound. These headphones got the job done with no problem. I love the noise canceling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimmyW, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product value for money. High quality at great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH720N, BharatM! We're thrilled to hear that you find them to be an excellent value for money. The combination of high-quality audio performance and competitive pricing is something we strive for, and it's gratifying to know it resonates with our customers.

      The WH-CH720N features advanced noise-cancelling technology that helps block out unwanted background noise, allowing for an immersive listening experience. With 30mm drivers, users can expect clear, powerful sound with both deep bass and crisp highs. Comfort is also a priority; the headphones come equipped with soft ear pads and a padded headband, providing a comfortable fit even during extended listening sessions.

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the prize. Long lasting item and my teen loved it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and sound are amazing; working out at the gym is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user70341,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Headphones! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!

      Thanks for choosing Sony, have an incredible day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Head Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with our new TV. Staff was helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits nice really does cancel out noise. They are light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarcieS,
      That's awesome! We are truly delighted to hear that our WHCH720N performed well in canceling unwanted noise but still with awesome sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco Sony_US

  • Rated 5 out of 5 stars

    So gr8 headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the quality of sound is super good, the noise cancelling also works wonderfully and they’re very comfortable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pink headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter she loves them. Great for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DanielB!

      We are so happy to hear that the WH-CH720N headphones were a hit with your daughter! It’s great to know that the comfort and quality are hitting the mark, especially at such a great value. We hope she enjoys many hours of her favorite music and movies with them.

      Thank you for choosing Sony for such a special gift!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but not fully noise cancelling. Fit was very comfortable and easy to adjust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, We're glad that you like the sound quality, fit, and ease of adjustment. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those have an excellent sound noise cancellation I love this color Sony is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these before and loved them so much I got my husband his own headset. I have the previous model. Both are well made and easy to use. I have had mine for 2 years and use them to watch TV and listen to music. The sound quality is excellent for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyP,

      Awesome! Thank you for the purchase and we're glad to hear that you love the sound quality and price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 4 out of 5 stars

    Quality headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TWayne,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    WHCH720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are an excellent way to listen to all audio videos without disturbing others around you. They work very well. I don’t use the phone fixtures on it with my iPhone at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txpete, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    ok good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough. works all right. okay. fine. passable. you get what you pay for. better than others at that price. good value etc. Haven't owned them long No complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS,

      We are really happy to hear that your new WH-CH720N headphones are proving to be a great value for you. We appreciate you highlighting that they stand out among others in their class, and we are glad to know you are off to a smooth start with no complaints.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Music on fire.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones. I like them. The sound is good. If only they were a little louder though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioC,

      We're so glad to hear you're enjoying the WHCH720N headphones! Their design, comfort and sound quality make them perfect. The Sound Connect app can improve your listening experience by tailoring sound preferences.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Love Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I think they sound just as good as my friends more expensive ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son.It is actually a good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KazeriHamutenya,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you chose the WH-CH720N headphones for your son and found them to be of good quality. It's great to know our headphones have made a positive impression, delivering the performance and construction you were hoping for.

      Thank you for your feedback! It inspires us to create products that exceed expectations. We’re confident your son will love the WH-CH720N headphones for their great sound and reliability.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty great headphones that fit comfortably for hours.

    I would recommend this to a friend