Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and build quality, would buy this again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had very good customer service as I was directed and asked what I needed. Was a really cool guy and I was in and out in as little as 5 minutes. Great headphones and would recommend them to lifters Bc of the high bass and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CruzM,
That's amazing! Thank you for sharing your fantastic shopping experience. We are so happy to know your satisfaction with the exceptional performance of our WHCH720N and superb customer service of Best Buy.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for recommending our WH-CH720N Wireless Headphones and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Surprising sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 the sound quality is surprisingly good, base is excellent as well. If you’re budgeting and need a cheap alternative these are the go-to’s. 9/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KvonE, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Wireless Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Headphones for noise cancelling!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves these headphones. He can use them while mowing. They are great at cancelling out the background noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyD, We're glad that your husband is enjoying his new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Easy and Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good sound quality. Thats all i have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinky, thank you for your review of the WH-CH720N headphones!
We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!
Thanks for choosing Sony!
Gus
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.L8ve the noise canceling. Comfortable. Quick set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleK,
Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Sound quality
Great for the price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price. For a wireless headphones, the sound quality is the best.
I would recommend this to a friend - Pros mentioned:Sound quality
Both quality and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and reception. Service as always is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Amazing headohones !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear headphones and i now constantkybuse them. They last and are sweat resistant for the gym, and great mic/volume for when inuse them around the house. I highly reccomend these !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacS, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for reasonable price. They have amazing sound and work very well for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Higgy,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones deliver amazing sound quality at a reasonable price. It’s wonderful to know they are performing well and making a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You can definitely hear the difference when you put them on in a loud crowded spot. They are just a little too big and sometimes fall a little when I look down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaG,
Thank you for the review and we're glad to hear that you like the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
My Sony headset great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all my Sony products from my noise canceling to my TV headphone so I don’t disturb my wife this is my third noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethE,
That's very nice to hear! We're glad that you like the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Used for air travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy overall. They could be a little more cushioned but I also know that I’m sensitive to headaches. I think most would be happy with the comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BGDD,
Thank you for the review! We're so happy to hear that you're enjoying your WH-CH720N headphones overall. We also appreciate your honest feedback regarding the cushioning. While these headphones are designed to be lightweight for comfort, we understand that individual comfort levels can vary. Your comment is valuable, and we'll be sure to pass it along to our design and engineering teams.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great for WFH use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They paired very well with both my computer and my phone. I will say, though, while it is capable of being connected to both at the same time, it doesn’t work very well. Connected individually, they work very well for calls, and the sound quality is great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annetta,
We appreciate your feedback. We are sorry to hear that when your headphones are connected to your computer and my phone, they do not work very well. Please make sure your headphones are updated to improve their performance: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. You can also disconnect and connect your headphones again to your devices to further isolate the issue. Despite your concern, it's good to know that you still like their quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
Vincent
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turned out to be a way better pair of headphones than I expected. Only thing I could complain about is the sometimes sound a little muffled compares to higher priced Sony headphones. Battery life is excellent!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, NoahMcAll! We're glad you like your new headphones. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Perfect sound. Really enjoying it Definitely recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
jbarbati
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. I love it! I am so pleased with this purchase.
I would recommend this to a friend