Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony noise cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, price. Nice features. I am very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gerry,
Thank you so much for sharing your feedback! We're really happy to hear that you're enjoying the great sound quality, features, and value of your WHCH720N headphones. Customer confidence is our top priority, and we are pleased to know that you are delighted with your purchase. Thank you for choosing Sony!
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I bought these as an upgrade from "gaming" style PC headsets and couldn't be happier. Will buy another pair if anything happens to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Robert!
We're incredibly pleased to hear that the WH-CH720N headphones are a successful upgrade for you and that you're so happy with their performance compared to traditional "gaming" headsets!
It's rewarding to know you appreciate the quality and comfort we built into the CH720N. We designed them to deliver excellent noise cancellation and a detailed sound experience—ideal for everything from deep gaming sessions to immersive music listening—all while keeping them lightweight for long-term comfort.
Thank you for your strong recommendation and for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Enjoying My new Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy, They are light weight and sound amazing. The best of all is the battery life. I listened to them for over 6 hours, forgot to charge them and used them the following day with out an issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Good dayGregoryG,
What a great deal! We're thrilled knowing how satisfied you are with the battery life, sound quality and how comfortable to wear your new Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best earphones ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used my headphones over past flight and it was excellent while on a noisy airplane
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad you liked it, VickiK! The noise canceling on this headphones are really impressive. Enjoy and thanks for choosing Sony. -Craig
Sony Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear these everywhere. They are really comfortable and I use these for a workout. They don’t really slip off easily either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanP, Thank you for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony wireless headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on sale work with my apple iPhone perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevenH,
It is truly wonderful to know that your new headphones are pairing so seamlessly with your iPhone!
We prioritize effortless connectivity, and the WH-CH720N is designed to integrate perfectly with iOS devices, allowing you to enjoy high-quality audio and clear hands-free calls right out of the box. Getting them at a great price makes the experience even better, as these headphones pack a lot of premium technology—including our Integrated Processor V1 for superb noise cancellation—into a very accessible package.
Thank you for trusting Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Peace on the plane!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm used my headphones for the first time flight. Wow what a difference! I really enjoyed the sound and how quiet my flight was when I wasn't listening to my music. This was a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Egivan42,
That's great! We're delighted that our Sony WHCH720N Wireless Noise Canceling Headphones was able to deliver a good sound quality and helped you enjoy your flight without any distractions. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some noise canceling headphones for air travel. I have many Sony products which I love and gave these a try. Perfect for what I listen to, mostly rock. Good bass and easy to set up and pair. Great for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CubFan, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great quality and sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my son.. he loves them.. alexa feature is a bonus
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ShaneVm!
We are so happy to hear that your son loves his new WH-CH720N headphones! It’s great to know they’ve been such a hit. We’re also glad you’re finding the Alexa feature to be a helpful bonus—we aim to make our headphones as versatile and convenient as possible for everyday use.
Thank you for choosing Sony for your son and for taking the time to share your feedback!
Best regards,
Gus, Sony Social Media Team
Almost works too well
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My youngest child is on the spectrum and lives in his headphones. These seem to do the trick as a replacemrnt for the previous generation. Holds up well to a young buys lifestyle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Litedesk,
Awesome! We're glad that the WHCH720N headphones perfectly suits your child's lifestyle. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Headbanging young son.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseW,
Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.
Thank you for choosing Sony!
Best regards,
- Stephanie
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price…………………..,.:::,,:;;::;:
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, BRSox!
We’re glad to hear you’re enjoying the value and performance of your WH-CH720N headphones. Delivering premium features at a great price is exactly what we aimed for with this model.
Enjoy the music and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and quality for the price. I use these only for traveling (on the airplane) and around the house. I don’t want to wear and tear the ear muffs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidO, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise Cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for Noise Cancelling headphones with excellent sound quality and EQ settings, these are ythe best you can find, plus a very good price for them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manuel,
Thank you for ana mzing review and recommendation! We're delighted to hear your enjoyable experience with the excellent sound quality, noise cancellation, EQ settings, and overall performance of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Great sounds with orchestra like quality., It dose block out noise but also allows you to be aware of your surroundings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcmm, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones sound proof and exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
- Pros mentioned:Sound quality
Great Teenager Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my teenager! When noise canceling is needed for some focus or decompressing… these are perfect.
I would recommend this to a friend Stuff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for long hours of work and tv and the quality was great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jblw!
We are so happy to hear that your WH-CH720N headphones are working out so well for your long workdays and TV sessions! We specifically designed this model with a lightweight headband and comfortable ear pads to ensure they stay comfortable for hours on end, so it’s wonderful to know you’re feeling that benefit.
It's also great to hear that you're enjoying the sound quality. Whether it’s staying focused during work or getting immersed in a movie, we’re thrilled Sony is your go-to choice.
Thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
Perfect work assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my busy mother the ai assistant helps her alot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanC,
It is most rewarding to hear that the WH-CH720N has become such a helpful tool for your mother’s busy lifestyle. We integrated voice assistant compatibility specifically to allow for hands-free help, making it easy to manage schedules, set reminders, or take calls without having to reach for a phone. Combined with our Integrated Processor V1 for effective noise cancellation and a lightweight design for all-day comfort, we are thrilled that these headphones are providing her with the support and high-quality sound she deserves.
Thank you for making Sony part of her daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Money well spent....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it when I am studying...when I need to concentrate. Its excellent in what it specializes. Money well spent. And when I listen to my music the sound os perfect pitch!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello David,
Wow! Good decision in getting this one! We are very happy that you can now concentrate to your studies thanks to the noise canceling feature of our Sony WHCH720N while enjoying your favorite music. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco