Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Definitely would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no complaints but definitely purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeidreC,
We're glad you're enjoying the Sony WHCH720N! It is wonderful to know that you can take noise canceling to the next level with Sony’s Integrated Processor V1, allowing you to fully immerse yourself in the music without outside distractions. We are also glad that the lightweight design and adjustable headband provide the comfort you need for those long listening sessions.
Thank you for choosing Sony.
Regards,
Dominick
Good Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something where I could turn the noise cancelling off when I take my dogs for walks. It was a little tricky to figure out what setting to not have the noise cancellation on. I needed to download the app to get it to work. Otherwise works well, very comfy.
I would recommend this to a friendLoves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift for my son and he loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi deexam,
We’re so glad to hear your son is loving his new headphones! It’s great to know they made such a wonderful Christmas gift.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great Product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality for the price!! The only thing I wish they had was a case, but other than that I would 100% recommend these headphones if you are looking to jam on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SofeyF, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Okay but probably not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone only works with Bluetooth connection, doesn’t work with cable Noise cancellation is not as good as expected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BeverlyW! Thanks for reaching out and sharing your feedback.
You're spot on; the microphone on the WH-CH720N only works over Bluetooth. When you plug in the cable, the built-in mic stays off.
Regarding the noise cancellation, here are two quick ways to make it perform better:
-Ensure the ear pads are sitting tight against your head. Even a small gap from glasses or hair can let noise leak in.
-Open the Sony | Sound Connect app and make sure "Adaptive Sound Control" is turned off.
Give those a shot!
Thanks for choosing Sony!
Best regards,
Estefany
Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for Grandson, it was on his list as gym headphones. Can not adequately review until after Christmas.
I would recommend this to a friendNice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones for the price. Always take them on the plane with me and have no issues with them.
I would recommend this to a friendGreat gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a gift and might get one for myself in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindaD,
Thank you for choosing Sony!
We couldn't be happier to hear that you chose the WHCH720N headphones as a gift and are considering them for yourself. It means a lot to us that our products are appreciated enough to be shared and enjoyed by you and your loved ones.
Best regards,
-Fred
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy with long battery life. Great for commutes or long walks
I would recommend this to a friend- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones! They sound amazing for acoustic and electronic music. They can handle the deep bass or hip-hop and the clear tones of Jazz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyW,
Awesome! Glad to hear you are enjoying the amazing sound quality, noise cancellation, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Beat headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I got a pair for the wife, tried them and ran out and got me my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, DAVEH!
We are absolutely thrilled to hear that the WH-CH720N headphones are the best headphones you have ever owned! It's fantastic that after trying your wife's pair, you immediately knew you needed your own—that's the highest compliment we could receive.
We are so glad you and your wife are both enjoying the quality and performance.
Thank you again for choosing Sony, and welcome to the family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good quality head phones. The noise cancelling part is not all that great! You can still hear other sounds. It does not come with a case. I had to spend more money for a case on Amazon. If you get a case on amazon, make sure it's for the 710 head phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdelitaN, We're glad that you like the quality of your headphones. We're sorry if the the noise canceling function did not meet your expectations. YOu may try the following steps below if the noise canceling is not sufficient.
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my teenage daughter and she loves them. the noise cancellation feature is great. my rule is one ear on one ear off. great Christmas gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerricaO, lovely! Thanks for choosing and purchasing our product. Glad your daughter loves our her new headphones! Cheers! ~Earl
Good quality, comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my dad for when hes mowing the lawn, he loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User424821,
Thank you for choosing Sony!
We're excited to hear that your dad loves the WHCH720N headphones for mowing the lawn. It’s wonderful to know our product is making his outdoor time more enjoyable and comfortable.
Best regards,
-Fred
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and the battery life is excellent. Only thing seems like people have trouble hearing me so the microphone isn't the best. But sound is good and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Forman621, Excellent! We're glad that you like the sound quality and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Worked well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason that I purchased them was for airline travel. They seemed to work well. I haven't had any issues. I would have preferred that they come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baddog,
Thanks for sharing your review and experience with the WHCH720N. We're glad that these headphones work well during your travels. Your feedback about a carrying case is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
SONY WHCH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price. Works very well & has clear sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Hedphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, Noise Cancelling function performs excellent. No too cheap, no too expensive but, compared to the expensive one, it gets close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GBohr,
Awesome! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Graduation gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my granddaughter and she is very happy with them. The sound is good, and she can hear if someone talks loudly to get her attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherryG, That's awesome! We are thrilled to hear that your granddaughter is very happy with her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Happy Wife, Happy...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big head. These are much more comfortable than my previous JBL ones, so when my (small headed) wife wanted a pair I ordered these and we traded. Happy wife, happy life.
I would recommend this to a friendBrand response from SonyListens
Posted .That great to hear, Ipad! We're glad that you and your wife are enjoying the new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig