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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,918 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones quality is amazing for such a cheap value. Only nitpick I have is that they didn’t come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AndyF! We're glad you like your headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my son he is enjoying it to the max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MaryA!

      We’re so happy to hear that your son is enjoying his WH-CH720N headphones to the max! It’s wonderful to know they made such an amazing gift.

      Thank you for choosing Sony for your family!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphone Worth Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with quality of the Sony WHCH720N Noise canceling headphones. These headphones allow me to be able to work on my college projects without theoise of family and animals disturbing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nickname321, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, easy to use website, quick, efficient delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TimothyT,

      Thank you for choosing Sony!

      We’re excited to hear that you found the WHCH720N headphones to be a great purchase. It’s wonderful to know that our website made your shopping experience easy and that the delivery was quick and efficient. We appreciate your feedback and look forward to serving you again.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight and inexpensive headphones. Perfect for kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We're glad you appreciate the lightweight design and great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    COOL HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and a really cool experience having them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user409159, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Recommend to smyone . Cant go anywhere without them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonny Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Good price Best pair to used at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I got and for the price you can’t beat it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliocbrito,
      This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for the price. Have zero complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoseP!

      We’re so glad to hear that you’re enjoying your WH-CH720N and that they’ve met all your expectations. It’s wonderful to know you’re happy with the value and performance!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent headphones for use. Especially working out in the gym with the noise cancelling mode. Blocks out the environment sounds all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YngwieT, That's nice! We are glad that you now have an excellent pair of headphones for your workouts and that you like their noise canceling feature. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good clear neutral sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and neutral sound. neutral sound was important for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stylish and reasonable price headphone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is reasonable price for me and the color is also stylish. Especially, the sound quality is perfect for me. I am not the musician, but the sound is very high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erinz,
      Hope you're doing fine today. We're thrilled to know that you like the sound quality and the color variation of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Win! Win! Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Warranty paid off! The headphones functioned well for almost 2 years. We were able to upgrade the replacement due to a sale. As usual Best Buy met the need and provided a great deal!!! Thank you the service was wonderful as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this one, the sound is amazing, also thanks to the associate at the store for helping me find it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasS, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, but ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPodTouch,

      Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphone for a Good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid-range earphones! Perfect for everyday use. Sound quality is typical Sony. Good deal for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOfficeJunky,
      Awesome! Glad to hear you are enjoying the superb sound quality of your WHCH720N headphones. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones they're actually noise cancelling headphones. Really good speakers withing the head set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AlexisC! We're glad you are impressed with the noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig Sony_US