Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$95.00
Save $83
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,918 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great started headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality. Gift for my girlfriend and she’s been loving it ever since!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10. Very happy with my purchase. Almost got the more expensive set, but this one works amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeidiR,
      Many thanks for the 5-star rating! We always strive to deliver the best quality with our products. Nice to know that you are happy with your new WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved! 100% Recommendations & fabulous pink color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vivis,

      We are beyond pleased to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the fabulous pink color and overall performance earned your 100% recommendation.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and the drivers in this unit sounds good and clear. I use these at work so i don’t have to speak to any of my dumb coworkers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Itsamewario, Awesome! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeking a noise canceling headphone for my travels. Lightweight and good sound quality. Note: it does not come with a carrying case and one must download the Sony app to set it all up properly. Overall a solid piece for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amorales,
      Thank you for your time writing this review. We're glad you like the great sound quality, noise canceling features and lightweight of your new headphones. We appreciate your feedback with regard the carrying case and app. You can use the WHCH720N headphones without connecting them to the Sony Headphone| Connect app. These headphones will still work as regular Bluetooth headphones and use them to listen music, make phone calls, and user other audio features. However, connecting the headphones to the app provides additional functionality and customization options.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy by far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my 14-year-old visually impaired grandson. Who sometimes have trouble with loud noises. He absolutely loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MersenaC,
      Thank you so much for the 5-star rating! We're very pleased to hear that your grandson loves his new WHCH720N headphones. Nice to know it suits his needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These was a Christmas gift to my son. And he loves them. The sound quality is amazing. Looking forward to buying my daughter and i some.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaE,
      This is definitely a great Christmas present! We're glad to hear that your son loves his new Sony headphones. We also appreciate that you like the amazing sound quality of the WHCH720N. We are looking forward to your next purchase. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing price and value great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. The noise cancelation works amazing. Great price and product overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Tehm!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter after her AirPods died forever on her. She loves them. She states the noise cancelling is wonderful and that they may work too well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keta,
      Thank you for the 5-star rating! We're really glad to hear your daughter's enjoyable experience with her new WHCH720N headphones. Nice to know she loves the noise canceling features of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great also have choices to cancel sound and or not

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good for the Price

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got these for my mother and she is able to connect them to her phone easily. She enjoys the sound quality. Her only complaint is that the microphone is not the best for calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 419kid, We're glad that your mom is enjoying the audio quality of her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for fathers day

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my dad. He opened up put them on and hooked them on vía Bluetooth. He was blown away by how good they sounded. Thinkijg of getting myself a pair now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrJones, We're glad that your dad is enjoying his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Good for bluetooth and wire, and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gift for Christmas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a Christmas present; recipient LOVE them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaB,

      We are really happy to hear that the recipient loves their new WHCH720N headphones. It is an honor to know that our product was chosen as a Christmas gift and that it is bringing so much joy to someone special.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones, I bought these as a gift and it was a hit. Sound quality was surprising for what I was expecting from them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucus, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good customization through the app. Good headphones for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dyslxeic, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for Traveling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for me, like to use my IPad for t.v. in bed and these headphones prevent my husband from having to sleep with a pillow over his head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaroleT,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones for traveling. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever purchased absolutely love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought me these headphones and I love them. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value, seek best deal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones. May be better value if found at a different price but still not disappointed. Has really nice noise cancelling feature that works well. Pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, We are glad to hear that you are pleased with your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US