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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,918 reviews
  • Rated 5 out of 5 stars

    Best headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these and decided to get 2 more because their that good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoC,

      That is excellent feedback! We are thrilled to hear that you are so impressed with the WH-CH720N headphones you decided to purchase two more sets. The combination of our Integrated Processor V1 for great noise cancellation, clear sound quality, and the incredibly lightweight design really makes them stand out, and we are delighted they are your new go-to.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase! They are very sturdy and have great sound quality. I am very pleased and would definitely recommend these to anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmeT, Thanks for sharing your feedback. We are thrilled to hear that you are very pleased with the quality of your new Sony WHCH720N headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, Sony has been doing well so far. I’d say these headphones are slightly better in a few aspects compared to the current high-end models on the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamM,

      Thanks for the great feedback! We're thrilled to hear you think the WH-CH720N headphones offer such great value and perform so well, even when compared to high-end models. We're proud to offer premium features at an accessible price point. Thanks for choosing Sony. -Eliab Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my kid. Really likes them so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMH73,

      We are happy to hear your child is enjoying their new headphones! It is great to know they are working out well so far for their listening needs.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    blue sony overhead headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they’re super comfortable- i get so much use out of them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completely blocked out sound I might buy another pair on my birthday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanS, Thank you for your positive review! We're glad to hear that you're enjoying the excellent noise canceling of your Sony WHCH720N. We hope you enjoy your next pair as well. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sony If I recommend it, it has an app and everything is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these sounds pretty nice, the noise cancellation is okaish but for a $150 headphone I think that's pretty much what I'd expect. The battery life is decent won't say it matches the 35H promise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sam776, We are glad to hear that you are enjoying your WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school work, great for public and loud places. Very quality high performance headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. They are comfortable and have a really good sound quality for cheaper headphones. Only problem is that Windows 11 doesn't pick them up as headphones. That's a Windows problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryN,
      Nice! Worth every penny. We're glad that you like the audio quality and comfortability of our WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! They work great, and the noise cancelling seems to be working well. He doesn’t hear me when I’m talking to him lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherM, We're glad that your son loves his new noise canceling headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones!!! I would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShalinB,

      We are delighted to hear that you are enjoying your WH-CH720N headphones! It is wonderful to know that you are so satisfied with your purchase and that you would recommend them to others.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Great with sound cancellation Loved them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnizaT, Thanks for commenting! We're thrilled to hear that you are enjoying the high-quality sound and the excellent noise cancellation feature of your WH-CH720N. Your positive feedback is greatly appreciated, and we're glad that you love them. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, JacobS!

      We are pleased to hear that your WH-CH720N headphones are performing well for you. It's rewarding to know that you are having a good experience with your new audio gear.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM. I love everything about this head phones. My son also loves it and has taken it away from me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DerickS,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you and your son both enjoy the WHCH720N headphones so much. It’s wonderful to see the headphones creating such a positive experience for both of you. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very comfy and high quality for the price, the battery life is really good too, i can use it a whole week and only have to charge it once, definitely with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MateoO, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Remarkable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy high quality material excellent sound quality advanced features and generally a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming, Thank you for the amazing review! We're glad you like the exceptional quality, incredible sound, and advanced features of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Squishy enough, that ive even slept with them on. Love not having uncomfortable buds in my ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelS, Perfect! We're so glad to hear that you love the comfortable fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Loved these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter and she loves them. She was looking at some Bose headphones, but these were the balance between cost and quality (she wasnt paying for them, and I have bills to pay) overall great headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase. Sound is very good. Easy to carry.

    I would recommend this to a friend