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Customer reviews

Rating 4.6 out of 5 stars with 2916 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,916 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight with awesome sound & noise cancelation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WHCH720N Wireless Noise Canceling Headphones are a great set of headphones. These headphones are incredibly lightweight, they feel good on your head. I can imagine wearing these on a plane and actually falling asleep with them comfortably resting on my head and ears. Set up was easy. These immediately connected to my iPhone 13. There is an app called Headphones Connect, that walks you through orientating the sound set up for optimal sound. It takes pictures of your ears. There is some true quality sound coming out of these! It really immersve. Had to update the app and headphones immediately upon syncing and it took about half an hour to complete. They came with a good charge, and come with a usb charging cable as well as a 3.5mm adapter cord to plug into. Battery life has been good so far. I would love it if it came with a case or carrying bag. Looking at others in this category i think thats the only thing missing and is easily fixed by buying your own. Overall these are quality headphones with great sound. I'm glad to have them & will benefit from their use next time I'm on a flight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi skylord,
      Awesome! We're so happy to hear your satisfaction with the great sound quality, noise canceling features, lightweight, battery life, easy setup and connectivity with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound & lightweight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these new Sony WH-CH720N headphones! So far I’ve found them to have great audio performance and they are surprisingly lightweight. The sound right out of the box is great. But to really bring the sound to life, download and use the Sony headphone app. The additional abilities the app gives in adjusting the sound to your liking make a difference. The headphones feel nicely built and I’m really impressed with how lightweight they are. They are really comfortable and unlikely to cause fatigue from wearing them for extended periods of time. The controls are pretty standard and easy to understand. The noise cancellation works very well. This is a feature that has really improved on headphones over the years. And to be honest, with how well the cushions fit over your ears you might find you really don’t need the noise cancellation in many situations. Additional features such as hands free calling and ability to use them with the included standard 3.5mm headphone cable work great as well. A USB to USB-C cable is included for charging, but like most products these days no charging block is included. Battery life is said to be around 35 hours and I would say that’s a honest estimate. Overall these are a great set of headphones that are easy to recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duluthian, Thank you for the amazing review! We're thrilled you're enjoying the great sound quality, lightweight design, excellent noise cancellation, comfortable fit, excellent battery life, a variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference, and overall performance of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great Noise Cancelling Without the Premium Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH720N headphones are an outstanding choice for anyone looking for quality sound and effective noise cancellation without spending a premium price. The audio is clear and well-balanced, with strong bass that doesn’t overpower the mids and highs. Whether I’m listening to music, taking calls, or watching videos, everything sounds crisp and immersive. The noise cancelling works surprisingly well for this price range. It blocks out background office noise, travel hum, and everyday distractions with ease. They’re also lightweight and comfortable enough to wear for hours without pressure or fatigue. Battery life is impressive, lasting multiple days of regular use on a single charge. The Bluetooth connection is stable, and switching between devices is simple and reliable. Overall, these headphones deliver excellent performance, comfort, and value. Highly recommended for work, travel, or everyday listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Luis,

      We are thrilled to hear that you are enjoying the clear audio, effective noise cancellation, and long battery life of your WH-CH720N headphones. It is great to know they are providing the comfort and performance you need for your daily listening and travel.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 1 out of 5 stars

    Not Worth Buying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones instead of the Bose QuietComfort 45 which I originally intended to buy. These headphones don't have good noise cancelling and the sound quality is very poor. They had an app that supports spatial audio but you are required to pay for them. It's not worth it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvyM,

      We regret to hear that you are not satisfied with the headphones. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). It is also recommended to wear the headphones properly.

      Sound quality may vary depending on the source content. You have the option to use the Equalizer/CLEAR BASS setting of the Sony app to fine-tune the sound quality depending on your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html

      The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the Sony Sound Connect app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. With the Sony app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.

      Your feedback about the supported apps of the 360 Reality Audio is also appreciated.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WHCH720N headphones deliver impressive noise canceling and clear, balanced sound at a great price. They're lightweight, comfortable for long listening sessions, and have excellent battery life. Bluetooth connectivity is reliable, and the touch controls are responsive. A solid choice for everyday wireless listening and travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmanuelA,

      Thanks for your comprehensive and positive review of the WH-CH720N headphones. We are thrilled to hear that you are impressed with their noise canceling and the clear, balanced sound they deliver, all at a great price point.

      We designed these headphones to be a comfortable and reliable choice for daily use and travel, and we're so glad to know that you find them lightweight and comfortable for long listening sessions. We also appreciate you highlighting the excellent battery life, reliable Bluetooth connectivity, and responsive controls.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Great Headphones – Kids Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my kids, and they are very happy with them. The sound quality is clear and balanced, and the noise canceling works well for studying, watching videos, and travel. They are comfortable to wear for long periods, lightweight, and easy to use. Battery life is also very good, so they don’t need to be charged constantly. Overall, this has been a great purchase. The kids are satisfied, and as a parent, I’m happy with the quality and performance. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatih,

      It is most rewarding to hear that both you and your children are so satisfied with the WHCH720N. We are thrilled that the clear, balanced sound and effective noise canceling are providing the focus they need for studying and the immersion they enjoy while traveling.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Noise cancellation
    Best Buy Employee

    Rated 5 out of 5 stars

    Budget Friendly Yet Lack of Sound Clarity

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony as a brand overall is great quality. They have a line of headphones for every budget. Obviously the more expensive the price, the better the sound quality. Noise cancellation is adequate. The ear foam material used is decent but I foresee it not lasting over a couple of years from daily usage. Bass and treble is sufficient which is adjustable within the Sony Sound Connect app…otherwise you cannot adjust the EQ without the app. My only complaint is that it does not have super clear clarity on the sound but sounds more muffled. Otherwise I’d give it 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We are pleased to learn that you appreciate the value and design of our WH-CH720N headphones.

      It is great to hear that you are utilizing the Sony Sound Connect app to personalize your listening experience. Regarding your feedback on the sound clarity, we recommend experimenting with the custom EQ settings within the app; sometimes, increasing the higher frequencies (treble) can help bring out more of the crisp detail you are looking for. We also appreciate your honest feedback regarding the ear pad materials, as we are always looking for ways to improve the durability and comfort of our products for long-term daily use.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Buy the headphones, listen to Renaissance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review bc I’m listening to Renaissance (for the 163892615th time) and I can hear every layer of music on each track. And if you know the album, you can only imagine how much of an experience that is. It’s like listening for the first time all over again, I could cry. My headphones came on March 1st. I ordered them bc I was looking for practically-priced headphones that were still high-quality. I went with these headphones because they’re price-conscious and I trust the Sony brand. I was surprised by how light-weight they were. At first I was concerned that might be due to cheap materials but I’m sure the weight is intentional, I just didn’t expect it. So, they’re light weight, affordable, great noise-cancelling software, amazing sound clarity, impressive battery life (haven’t charged mine since the first) Only thing I’m not fond of is the headphones don’t fold for easy storage. My last set did so it’s something I’m used to. That was my oversight though. Safe to say Beyonce saved my relationship with these headphones, so buy them and listen to your favorite album with the most instrumentation and enjoy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good noice canceling. Cheap. Broke very easy. Not comfortable

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamV,
      We're sorry to hear you've had such a tough experience with the WH-CH720N headphones. We apologize that they did not fulfill your expectations for noise canceling, comfort or durability.

      The noise-canceling settings can be adjusted in the Sony | Sound Connect app, which can make a big difference. It might be worth checking if that could improve your experience.

      If you need any further assistance or want to talk more about this, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
      They're ready to help in any way they can.

      Thanks for considering Sony products. We appreciate you sharing this feedback with us.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great for the money... Not for Bassheads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (particularly closer to $100 than $150), these are pretty hard to beat. Pros: - With some EQ tuning in the Sony phone app can provide some very good sound and clarity. Excited EQ preset is a good one - Enough bass for most songs paired with clarity for most musical genres as long as you're not looking for thundering bass - VERY comfortable as they are shockingly light and have just the right padding in all the right places... they feel much lighter than they look - These look nice and look more expensive than they are - I don't need ANC but this does an ok job if you turn it on. It doesn't produce noise cancellation miracles like the high end Sony's, Bose, or Apple headphones. Cons: - If you want that really deep bass, think the bass drop in the "Immortals" song by Fall Out Boy, you will NOT feel it with these headphones no matter what you do. The XB910n headphones will work for that. - When you turn on the headphones takes a noticeably long amount of time to connect to your device (compared to older Sony WCHC700N headphones I had) - Had a couple of times the connection dropped already. Reconnects in under 5 seconds but no rhyme or reason to it - So light they almost seem like toys... you will love it while wearing it but it is surprising to pick these up - Doesn't fold up small... folds flat and you'll need to buy a case if packing them up to keep them safe. Overall: - Solid buy if you're on a budget. Definitely try these out for fit at your local store... That sold me on these over the XB910Ns that were not as comfortable on my ears. - Covers all the music you'll likely listen to and looks/sounds good doing it - Very comfortable and no fatigue after hours of wear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Thanks for the 5-star rating! We're glad that you are happy with your headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Durable & Good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good! For the price point, it's really durable and the sound quality's great. Before, I used to have issues with any kind of headphones and earbuds as I would break them in under 2 weeks-1 month; I've had these for maybe 2 years now and they still function really well even though I've dropped them quite a few times... Super easy to connect and switch between which devices it's connected to! The noise cancellation is pretty good as well. Overall, I would really recommend these :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the fantastic review, belugaluvr!

      It’s awesome to hear that your WH-CH720N has survived two years of daily life and a few drops—that durability is exactly what we aim for! We’re also glad to know the multipoint connection and noise cancellation are making your switching between devices seamless.

      Thank you for the recommendation and for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Over Ear Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are light weight and very comfortable to wear. The connect easily and sound if very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanW!
      It brings us great satisfaction to hear that your WH-CH720N headphones are providing the comfort and easy connectivity you were looking for. We are so glad that the lightweight design and sound quality are making your listening experience even better!

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Great except for the app that you NEED TO HAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these at the beginning of the year - so maybe 8 months ago - after my puppy ate my Beats. The beats were fine but they would make my ears really sweaty from the cushioning and sometimes my curly hair would get trapped in the outside seam and pull out some strands, so I was looking for some different headphones, preferably cheaper ones. I saw these and saw the good reviews - great price point for noise cancelling yada yada. Something i thought was strange though was that it was meant for "Apple and Android devices." I thought: how could head phones only be for these specific OS products? Here is what I don't see anyone talking about when they review these: you have to have this app for the full noise cancelling functionality to work. And for the life of me, it is such a terrible app. UI looks awful, and the worst part is even if your headphones have connected to your bluetooth, if you don't go in and click 'connect' it will kick you out of whatever you're listening to after 10 seconds. This to me is the most frustrating parts of wireless headphones. Getting ready to exercise or do a task, starting your song, and then getting hit with the "unpaired noise" and completing stopping your song or podcast. It's happened so many times and it is sooooo annoying. Sometimes it behaves nice and connects with no problem, and sometimes im staring at the UI waiting for it to connect. I don't think the functionality the app provides is worth having when the app itself is so badly designed. Funny thing is when ive connected them wirelessly to my computer with bluetooth, it connects off the rip. When ive deleted the app off my phone, the headphones wouldnt connect. So yes as headphones they're really not bad. Battery life is amazing on these and the sound quality really isnt bad either but wow the disconnecting thing is insanely frustrating

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraA,

      Thank you for telling us about your experience with your WH-CH720N Headphones. We're sorry to hear that you have an issue with the noise canceling feature of your Sony unit. We also value your feedback regarding the operation of the companion app.

      The Sony Headphones Connect app is a utility app that helps you to quickly connect compatible Bluetooth headphones to your smartphone. After connection, the app allows you to customize audio settings with your headphones. And as long as your smartphone or mobile device supports an A2DP Bluetooth profile then it should work.

      For more on What you can do with the “Sony | Headphones Connect” app, visit the help guide of our WH-CH720N here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html

      You can use the noise cancellation (NC) function without playing any audio. You can change the "Auto power off" setting of the WH-CH720N with the Sony Headphones Connect app. This setting allows you to use your headphones without keeping your headphones connected to an external device and without playing music.

      We do have separate article if the headphones won't pair with the device or won't connect with the device once paired on this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204611

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Despite your concerns, we're glad that you appreciate the battery life and overall sound quality of the unit. Thanks for sharing your feedback!

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Comfortable and covers the bases in airline travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research before purchasing this headset. The charge life is good at 35 hours and while it may not rank number 1 in all categories it ranks #1 in its light weight and comfort to wear. I fly a lot and you get a mixed bag on audio options depending on aircraft. This headset comes with an audio jack, Bluetooth and USB so it covers everything I’ve seen so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Phenomenal Sound and Comfort—Sony Got It Right!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with these headphones! The sound quality is phenomenal—clear, rich, and immersive, making both music and podcasts an absolute joy to listen to. The noise canceling feature is excellent as well, creating a peaceful bubble whether I’m at the gym, commuting, or working. One of the biggest surprises for me has been the comfort level. Even during long workouts, when I’m sweating, they remain comfortable and never feel sticky or unpleasant on my ears. The lightweight design makes them easy to wear for hours without any pressure or fatigue. On top of all that, I was delighted to find them in my favorite color, blue, which makes them feel even more personal and stylish. These headphones check every box: comfort, performance, design, value and durability. Truly, Sony has nailed it with the WHCH720N—I couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Balanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony WH-CH720N, and they’ve quickly become my go-to pair for daily use. For the price point, they deliver excellent value without sacrificing the features you’d expect from higher-end models. Key things I like: • Noise Cancelling: The ANC is surprisingly effective. It blocks out background chatter at work, public transit noise, and even helps me focus at home. • Comfort: Extremely lightweight, with soft ear cushions that I can wear for hours without fatigue. Perfect for work calls, commutes, or just relaxing with music. • Battery Life: Easily lasts multiple days of regular use before needing a charge. A single charge gives me more than enough playtime to get through long work sessions and travel days. • Sound Quality: Balanced and clear, with strong mids and highs. Bass isn’t overpowering but still gives a nice punch for music and movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterA11,

      Thanks for sharing such a detailed and helpful review!

      We're thrilled to hear you're enjoying your new WH-CH720N headphones. They're designed to deliver a great mix of noise canceling, comfort, and battery life, so it's awesome to know they've become your go-to pair.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Sony headphones for a few months now, and they’ve exceeded my expectations in nearly every category. Whether you're an audiophile or just someone who wants immersive audio for daily use, these headphones deliver a premium experience. Sound Quality: The audio is crystal-clear with a well-balanced soundstage. Bass is deep but not overpowering, mids are warm, and highs are crisp. Whether I'm listening to classical music, podcasts, or bass-heavy playlists, the headphones adapt beautifully without distortion. Sony’s noise cancellation technology also works wonders—it effectively blocks out ambient noise, making them ideal for commutes or focused work sessions. Battery Life: One of the standout features is the battery life. On a full charge, I get close to 30 hours of continuous playback, and even a quick 10-minute charge gives me several hours of use. This is a game-changer if you’re constantly on the move or just forget to charge regularly. Comfort and Build: They’re lightweight with plush ear cups that stay comfortable during long listening sessions. The build quality feels solid and premium, with intuitive controls and seamless Bluetooth connectivity. Verdict: If you’re looking for headphones that combine superb sound with outstanding battery life, Sony delivers in spades. They’re a bit of an investment, but the performance and reliability make them worth every penny.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Average headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones came partially charged so you may want to charge them before your first use. Included in the box are the headphones, USB-A to USB-C cable and a headphone cable. No case or bag is included. All of my testing was done via Bluetooth. I first connected to my computer to listen to music files, Sirius XM and general videos. There is no upconvert here. If the recording wasn’t high quality, the headphones made it sound even worse. Bass became exceptionally scratchy. High quality recordings sounded very good but I still noticed the bass off on a few songs (Flo Rida, My House). High notes were very good. Next was pairing with my iPad. Easy. Also paired with my Alexa (via Alexa app). Easy to pair and sound was very good. Pairing with my phone took a few tries. And this is where the headphones are problematic. The controls are so close together that I hung up on calls. Volume was very good. The noise cancelling was slightly better than the previous model but both myself and the person I was talking to could hear background noise. Headphone fit was excellent for my ears and very comfortable. Battery life was excellent and I didn’t have to charge for about 4 days. My husband even used them in that time frame when he was doing some yard work. These are average headphones. If you use them for casual listening or with a computer, they will probably be fine. If your primary use will be phone calls, there are much better options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 47states, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable with Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned a lot of headphones in my life so I don’t have a lot to compare these to, but I really enjoy these. I think they’re very comfortable to wear and I think the sound quality is great. I had a little bit of trouble getting them connected to more than one device, but I was able to figure it out. I mostly use them connected to my phone to listen to music and I haven’t had any issues with them disconnecting even when walking a little bit away from my phone. I would definitely recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bunnymama,

      We are thrilled to hear that your WH-CH720N headphones are providing such a comfortable experience with great sound quality! It is wonderful to know that the Bluetooth connection remains stable even when you move away from your phone, and we are glad you were able to successfully set up the multipoint connection for your devices. We truly appreciate your recommendation and are happy these are working out so well for your music listening. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Lightweight, comfy, and great noise canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfy, and great noise canceling with clean sound and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianK,

      We’re thrilled to hear that the WH-CH720N is hitting all the right notes for you! It’s great to know that you're enjoying the clean sound and that our lightest wireless noise-canceling headband is providing the comfort and 35-hour battery life you need.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global