Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
No noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip to Europe and didn't want noise from flight. They worked perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fmevans, Thanks for the feedback. We're glad you are impressed with the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Packs a Punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have a clear and crisp sound. The noise cancelling feature is absolutely perfect. So happy with this purchase and would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cellm4, We are thrilled to hear that you are happy with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great Value for a quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good wireless headphones. Sound quality is good. I would recommend these headphones when you want a good product and a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IgnacioL, Thanks for sharing your experience. We are happy that you like the overall quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great noise canelation. Bought these about 3 weeks ago. Great battery life. I use them for work and gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JayS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Top 10 headphones I every had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing great for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Felix,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.
Best regards,
-Fred
- Pros mentioned:Sound quality
Super nice although not what I needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling and sound quality. I bought them to use the mic wired but it's input only for the wire. They were so nice I kept them though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandanG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these heads phones had them for a while now and theyve been working great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JACD,
That's wonderful to hear! We are delighted that you are enjoying the performance and features of your WH-CH720N Wireless Noise Canceling Headphones.
Thanks for choosing Sony.
Best regards, Eliab
Great for budget!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For budget headphones I quite enjoy them. Bought the higher end XM4’s but those were too much for me; In price and the noise cancellation bothered me for some reason. These have been great. They may not last 5-7 years but I will enjoy them for as long as I can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baker, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good quality and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my father-in-law. The sound is great and he was easily able to link it to his bluetooth transmitter with very low technical skills. haha.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoungEng, We're glad that you father-in-law likes the sound quality and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for my aunt. She really appreciates them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the lovely feedback, Hudson!
We are so pleased to hear that your aunt is really appreciating the WH-CH720N headphones you gifted her! We hope they bring her many hours of enjoyment.
Thank you for choosing Sony as a thoughtful gift!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for my father inlaw so he can hear the TV at his older age and enjoy the games and his shows. Thank you Happy man
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimR, we're glad you and your family are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones with good audio quality and for the price super good
I would recommend this to a friend - Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones through the best buy app and they were really worth it, good quality audio and they are great for the price, good headphones overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoD, We're glad that you like the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Pink sony whch720n headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good overall. Sometimes the bass makes a humming sound in some settings. The buttons on the right side make it hard to find how to fast forward the song right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MillicentD,
Thanks for your review of the WH-CH720N headphones! We're glad to hear that you're enjoying their overall sound quality.
We also appreciate you bringing up the specific issues you've encountered. We apologize for the humming sound you're hearing in certain bass settings. This is not the intended performance, and we would like to help you troubleshoot this issue. Please ensure your headphones have the latest firmware update, as this can often resolve sound-related anomalies. You can check for updates using the Sony | Sound Connect app—consider creating a hearing profile!
We also understand your feedback on the physical buttons and the difficulty in quickly finding the fast-forward function. We designed the controls to be intuitive, but we recognize that the layout can take some getting used to. For your reference, to fast-forward you need to press the middle button twice quickly, holding the second press. You can see all the buttons and their functions on this help guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for travel but really like them for everyday wear. Used them while power washing outside and the sound was adjusted to what I was doing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mj122,
Awesome! We're glad to hear you are enjoying your new headphones for your daily routine. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Would Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so good i bought my sister a pair,, enjoy them most at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC!
It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and calls, for under 110 bucks you cant beat these.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair we purchased. Works for our needs which is TV/Video watching so we don't disturb others while sleeping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Heather, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good the bass is good for the price and the sound is good. ANC is not bad either they are a great headphone for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronL, Thanks for sharing your feedback! We're glad you like the bass sound of the headphones. Enjoy and thanks for choosing Sony. -Craig
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, easy to use, makes podcast easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!
Thanks for choosing Sony.
Best regards, Eliab