Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones as recommended by the Best Buy team for the new tv I had ordered. The noise cancelling feature is amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaltS,
Excellent choice! Glad to hear you like the amazing noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for general use and for our flight to South Africa. The noise cancelling capabiltiy was incredible for the flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorPayne,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Wonderful!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are exactly what I wanted! Great price, great sound and bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jermag74, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best purchase for Great Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GenoKev,
Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Not Too Many Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left headphone had some popping noises when I used the noise canceling feature, but I haven't had the problem in a few weeks. Good product, but will be updating headphones if the sound comes back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KsCh, Thanks for the sharing your feedback. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Make sure that your device has the latest firmware version to avoid any performance issues. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Xmas gift for my daughter. She is very satisfied & pleased with this product, especially noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aquapolo,
You made the right choice! We're thrilled that your daughter is enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Cheap must have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need to go on a quick walk and also do things around my home all hands free. Great pick range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlyC!
It is truly wonderful to know that the WH-CH720N is fitting perfectly into your daily routine, whether you're taking a walk or staying busy around the house, completely hands-free.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this purchase. It’s replacing our old Sony corded headphones. Like wireless and noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianedG, wonderful! We're glad you are enjoying your new headphones! Our WHCH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Try Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never a regret getting this item, sound so good and easily to receive a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbenaA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work really well and noise cancellation is as good as some of the more expensive brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisB,
Great! Thanks for the feedback and we're glad that you appreciate the noise canceling capability of our WHCH720N headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My 15yr old tech says it’s a go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Exactly what I want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they able to fold then it would have been better although they are great to wear comfortably over glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK,
Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it too block out noise when I sleep. Does a good job.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Shyguy! We're glad you are impressed with the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great quality.fits well,light weight.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful,noise canceling on the spot.great shape you can customize the sound that suit best for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisF, Fantastic! thank you for the amazing review! Good to hear you like the wonderful noise canceling, great shape, and a variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Good battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is unbelievable for a pair of $100 headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenS, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
It's too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's too good at noise canceling that I can't hear background noise which mess with my head a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JoseC!
We are absolutely thrilled to hear that the noise canceling on your WH-CH720N headphones is so effective—that's a wonderful compliment to our Integrated Processor V1!
We also completely understand that the complete absence of ambient sound can be a bit disorienting. That feeling of being "messing with your head" is precisely why we included the Ambient Sound Mode feature, which allows you to hear background noise while still enjoying your music.
To help you find that perfect balance, we recommend two things:
Use the NC/AMB Button: Press the NC/AMB (Noise Canceling/Ambient Sound Mode) button on your headphones to quickly cycle from Noise Canceling ON to Ambient Sound Mode ON.
Adjust the Level in the App: For the ultimate control, open the Sony | Headphones Connect app. Here, you can select Ambient Sound Mode and use the slider to fine-tune the exact level of background noise you want to hear—from just a tiny bit up to a level where you can have a conversation.
We hope adjusting to the Ambient Sound Mode gives you the perfect listening experience and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AETX,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Its great for just jamming out and vibing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lalo, Fantastic! You've certainly made a great choice! We're extremely pleased to hear that you love your WHCH720N and you're satisfied with its amazing performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo