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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,918 reviews
  • Rated 5 out of 5 stars

    AMAZEBALLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely superb!!!!!!! They fit comfortably and easy to connect!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucipurrr, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A College Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child in college loves these Sony headphones. When they are worn no oitside noise can be heard. Great for online classes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonG,
      Awesome! Glad to hear that your college child loves the WHCH720N headphones. This is definitely great for online classes.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good cheeper Sony headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fairly inexpensive. Noise canceling works quite well. The app you download for these headphones allow more play with how you want your music to sound like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaden, We appreciate your feedback and we are happy that you like the noise canceling feature and Sony Headphones Connect app of your new Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfo!
      We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.

      We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older set of Sony wireless that were twice the price, these are really just as nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianK, We are glad that you like your new Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them while on my riding mower. Most noise from mower cancelled which is very tolerable. Music sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaneF, We are glad that you now have a pair of great noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functon perfect and very comfortable wear feel, really match all expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yisu, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone and the pick up at store was great! Thank you so much Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherM, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The ear bridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, very easy, soundly, NC, this is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these headphones, excellent sound, no noises can be heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaG, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sound quality is nice and very loud to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse2014, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well worth the investment! Perfect for those looking for noise canceling headphones for an Autistic kid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      This is amazing, GeraldW! We're delighted to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones. my daughter loves them very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mina,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are a hit with your daughter. It’s wonderful to know they’re bringing her enjoyment, and we appreciate you sharing this positive experience with us. Thank you for choosing our product!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones for 130$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have bought and cheap, the noise cancellation is good for what it costs, I definitely love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, DIEGO!

      We are very happy to know that you love your WH-CH720N, and that you are satisfied with its amazing noise canceling feature & reasonable price. These headphones use our DSEE (Digital Sound Enhancement Engine) to add detail and richness to your music. They also use One Push-Artificial Intelligence Noise Canceling which adjusts to your environment, so you can eliminate noise as you travel. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels and sound field modes. The WH-CH700Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. The WH-CH700N headphones are designed to provide a distraction free listening experience on the go.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    BUY THESE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing pair of headphones and amazing battery life, worth the buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, WilliamJ!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound quality is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. And the grib feeling is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anon, Thanks for sharing your thoughts on the Sony WH-CH720N headphones! It's great to hear that both the sound quality and the grip are up to your standards. Sounds like a solid choice! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great noise cancelling. Best Buy has great customer service also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaurielB, We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are phenomenal. I love them and use them all day. They have very good bluetooth range and the sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rippusoff, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY is a winner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major bang for the bucks!! Sounds just as good as the Beats but for less the price. Very good quality and performance. Good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RashiedS,
      Thank you for your valuable feedback! We are very grateful that you like the amazing sound quality and overall performance of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this product, I feel that you get a great deal! Noise cancelling is great! And they are quite cute.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamkeG, You've made a great choice! We're delighted to hear you like the cute design and amazing noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US