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Customer reviews

Rating 4.6 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,837 reviews
  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headsets!!!! i wish i knew wherei can lower the bass. It is much to deep for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelC,
      Nice! We're glad that you like your new WHCH720N headphone. To help you familiarize with your headphone's parts and functions, please check these helpful links.

      Location and function of parts
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      Sony | Headphones Connect
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130

      I hope this helps and thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad sound quality not the best but for that price is fine

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cool, Thanks for the feedback. This can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for dad for Father’s Day, he loves them, definitely an upgrade from his old falling apart ones, always has them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseD, Great choice! We're happy to hear that your dad loves his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for my grandson. Has ear problems and this helps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skipper,
      Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones at a fair price. Bought the headphones for the noise canceling feature and got exactly what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, Great! We're glad that you are enjoying the noise canceling function and overall quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent product at this cost.This is my first Bluetooth device and I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NitinA, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your first Sony Bluetooth headphones. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, cannot beat it for the price. Second pair in the last four years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great sound and nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter, but was surprised by the sound quality, comfort and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyR, We are glad that you chose our WHCH720N for your daughter, and that you like their sound quality and noise canceling feature. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    All around A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, comfortable, and great sound! This was a hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherrieM, Great! We're thrilled to hear that you like the comfortable, sound, and ease of connection. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Nater

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Bose one better than these ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Got this for my college age daughter for Christmas and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi clbryant77, We are happy to hear that your daughter loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for videos and music. Noise cancellation works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimS, We are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Try these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and sturdy design. Comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaD, We are happy that you like the sound quality of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free nice I like it in so good working in moor im thank

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NasserS, That you so much for the 5-stars review! We're really glad to hear you're happy and satisfied with the amazing sound quality and noise cancellation of your WH-CH720N Headphones. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent product! I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanceK, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for setting live stream volumes at our small church.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Noice cancelation and stay put while working out. Light weight and my battery lasts for days!!(:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaliaR, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Would I recommend this?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a built in mic and very good sound quality. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John, We are happy that you like the sound quality and the built-in mic of your new Sony wireless headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    It’s actually good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget headphones. Sound quality is pretty good. We can customize the audio in the sony headphones app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RazorSharp,
      Fabulous! We are very pleased that you are enjoying the incredible sound quality and customizable settings with the app of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, noise cancelation works well, and battery life is long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TJMO, We are glad that you like the noise canceling feature and battery life of your Sony WHCH720N wireless headphones. Thank you for trusting Sony! Vincent Sony_US