Customer Ratings & Reviews

If your antihelix stands out (like mine) i would maybe consider another pair due to the discomfort it may cause during long term usage. Another thing i noticed is that sometimes the audio cuts? which can be somewhat annoying during a jam sesh. Besides that, the quality and pricing are very good. Noise cancellation is decent. What i love the most is the battery life. Seems like it lasts a life time!

Sony offers a diverse range of headphones, known for their solid build quality and impressive sound. The model series i got stands out with top-notch noise cancellation, rich audio, and long battery life. Overall, Sony headphones often deliver a premium audio experience with cutting-edge features.

So far I really like them. They sound great and are pretty comfortable. I do have a few minor issues like the fact that they are just a touch to big on my head even when adjusted so they can fall off easily. But that's a my head problem nothing really to do with the headphones.

First pair of expensive (for me) head phones, sound quality is great, comfortable, easy to hook up to phone. Noise cancel and ambient sounds are distinct when in use. Have not tried the hard wire function yet. Would recommend for sure.

I bought that as a gift for myself, I more used to in ear headphones so I wasn’t sure what to expect. The app allows for a lot of customization in terms of sound so that’s a plus and the sound is clear on phone calls. The only downside is that it is a bit uncomfortable over time but nothing unbearable. Overall good the price point.

These are noise-canceling headphones that are cheap and made by Sony. That has been unheard of until now (I believe). Out of the box, I was surprised by how small they were. It is also a different shade of blue than what is on the box. It is still a navy color but a brighter version. Inside the box, you get a USB C cable that is short (nine inches), an aux cable, and your typical paperwork. There is a piece of paper with a QR code on it so you can download the app. The app is probably the most annoying part of the setup process. I agreed to the terms/conditions, allowed the app to use my location, allowed the app to track, allowed the app to use the camera and more. I gave it permissions I would never expect to give to a headphone companion application. After five minutes of setting up my account and going through several prompts the app told me I was on the final step. I found that funny. These headphones can probably be setup via just bluetooth. However, I wanted to give the app a shot. I wanted to see what extra benefits it offers. There was a part of the app where it recommended I scan my ears to add a 360 sound feature. Sounds neat! One ear scanned just fine with my phone's camera. Took only a few seconds. The second ear was having problems being found by the app. It took me about five minutes to scan it. It was frustrating. Then when I finished the scans it asked that I download another one of its supporting apps. The only app I recongized was Tidal. Unfortunately I only use Spotify so I decided to not try this feature out. At this point I just wanted to hear music. I exited the app and started playing some. As it turns out, noise canceling was on at this point. I could somewhat tell the difference. It was indicated in the app. However, I could still hear sounds around me. Noise canceling works better when paired with music. If the music is quiet or paused you can hear the outside world. If your music is above 40% volume noises around you will be reduced or silenced completely. Anything loud, like an airplane's engines will still be heard from these headphones. I was expecting this quality when I got this pair. These do a decent job for the value. Sony is known for their Extra Bass products. These do emphasize the bass a tad. I like that. You can further improve the bass and pick other EQ options in the app. I own another type of bass boosted headphoenes and those are better. However, this particular Sony product is not geared toward that. You can be connected to two different devices at once. You have to turn on the option in the app. On my computer if I open up YouTube and pause Spotify on phone. After a few seconds I will hear the audio from the YouTube video. & vice versa of course. This works a lot quicker than disconnecting and reconnecting in the bluetooth settings. Very cool feature. The connection is stronger compared to my other pair. Every time I walked into the bathroom I would loose connection. The connection stays on for these and I noticed it works at further distances. The headphones are comfortable. I wore them for over five hours one day. I was not sweating. They did not hurt to wear for that long. The cups fold outward. I prefer they fold inward for privacy but that's fine. Better for them to fold, then to not fold. The buttons are fine. There could be more distinction between the volume and pause. Maybe they could be seperated. I would recommend this to a friend. For someone whose environments are not too loud. For someone who does not need that many features. & for someone looking to save some money.

Amazing quality, the noise suppression is really good and the ambient awareness is more helpful than i thought it would be. The charge lasts me multiple days with moderate usage.

For the sound quality, functionality, support and efficiency, these headphones are unbeatable. I wish it came with a case, but for the price, I cannot complain. I was able to find a third party case that fits really well. The noise cancellation function is way better than my previous headphone, very comfy and the sound is great as usual coming from Sony. A long lasting Battery and Multipoint connection that allows you to connect two BT devices to the Headphones, and will switch the audio with the source that is streaming the music. Once you stop one it will activate on the other, this feature can be enabled through the “Sony Headphones Connect” app, which is a wonderful tool that will keep you entertained for a while with all the settings, equalizer, 360, firmware updates, etc. My perception is that these headphones were designed to keep a simple concept with high performance, very affordable without sacrificing sound quality, and even improving many other features like the Noise canceling functionality vs its predecessors. Setup is pleasantly simple, mine came with enough Battery charge so I was able to start testing these headphones in “raw” mode, I mean without installing the Sony app, and check the sound without having any sound effect coming from the app settings. I tested with my Samsung Galaxy and Iphone 12, on both I used the same procedure, I went to the BT Setup of the phone, and on the Headphones pressed the Power button that is located on the right side and kept it pressed until the BT blue light started to blink. Then on the Cell phone BT setup the headphones should list as WH-CH720N, and that is all. This set comes with a short USB-C To USB A cable for Batt Charge, a 3.5mm audio cable for wired audio connection, and a reference guide. The Ref Guide is very condensed, however if you go to the QR it will take you to a full detail website with more in depth detail instructions. The sound is great, the bass (one of the things that I pay a lot of attention because that is my first point of check) is powerful, well defined, clean, punchy, hit the lows without any distortion even at high volume. Treble frequencies and vocals are well balanced, pleasant and not exaggerated. I played several songs from pop, rock and classical and the performance was really good, very enjoyable. Phone calls were clear and mic works great. BT Range was surprisingly wide. I went all over my home away from my phone which was BT connected without been disconnected or having any lag. Esthetically speaking they look great, and they are very comfortable. Mine are black matte finish with faux leather at the top of the headband. The ear cups are well padded and accommodate really good over my ear, with the adjustable headband. They are very light (192 grams) and can be worn for hours. Battery Life specs states that will last over 35 hours, which is a lot, I didn’t have the chance to test them that long but I have been playing music for more that 10 hours after a full charge without any sound degradation or disconnects and the Battery indicator in the app still showing more than half charge. Noise Cancellation on these ones is awesome. Very effective and feels isolated of the world while listening your music Easy to use, period. And once you install the app you will find more fun discovering all the additional functionality, it is very intuitive. One of the details that I really like (you can call me an old fashion guy, I still miss the physical buttons on my cell phone) is that these headphones come with physical button instead of touch controls. Right ear has the Volume Control, NC, and Sound Mode. Left ear has the Power/BT, 3.5mm aux in, and USB port for charging. So you can use these headphones wired or wireless, and that is something that I have always loved from Sony, the versatility that their products offer. No longer Voice instructions like other models, only beeps. Multipoint feature can be enabled through the Sony Headphones Connect App as well as the DSEE (Digital Sound Enhancement), that improves the sound, that might loose quality due to the BT compression. Finally I installed the Sony Headphones Connect app, download from my Google play, and in the apple app store. It is a great tool, you can enjoy ambient sound mode, record your activity use time, and setup 360 Reality Audio. For this last step it will show you an audio demonstration on how it would sound with and without the 360 feature. If you choose to have the 360 you will need to get the 360 Reality app as well. I didn’t enable this feature, I prefer to hear the music without any other added feature or enhancement, other than EQ, however I am really pleased with the sound quality that I didn’t need to tweak the treble or bass at all. Obviously Voice assistant can be enabled as well. Noise cancelling settings, firmware update, automatic power off, etc, are some of the settings that you can control through this Sony App. I have to say that this headphones are very easy to use, love the physical buttons back, great sound quality and affordable coming from a very reputable Brand, I am very pleased.

Perfect, especially for the price. Noise cancellation is good but you still can hear surroundings. Great battery life as well

I can wear this comfortably for over an hour. The sound is good. The battery life is impressive. I just wish there was a skip button on the headphones, like they have the volume button. But overall I’m very satisfied with this purchase.

I love testing and reviewing headphones. I have previously owned and reviewed 5 different over-the-ear noise cancelling headphones including B&O BEOPLAY, Sennheiser HD1, Sony WH-1000XM4, Sony 1000-XM2...plus Sony in-ear WF-1000XM3, Sony SP600N and non-noise canceling Sony XB-950B1, Sony WH-L600, and Sony WH-XB700. Some of these headphones retailed for upwards of $500. Until now, however, it was hard to get my hands on a pair of "budget conscious" over-ear noise canceling headphones I was willing to recommend. As a broadcast audio technician, I set a high standard for sound when using headphones and listen to sound and music a bit differently than the average user. Consequently, I am very picky when I review any brand/model of headphones or speakers. Clarity, loudness, bass, battery life, etc. are all important but I tend to listen for what is NOT heard in cheaper headphones. The Sony WH-CH720N, first and foremost, has better than average noise canceling and average to above average sound quality out of the box. The headphones are significantly lighter than my more expensive Sony WH-1000XM4 but also lack some of the features of the WH-1000XM4 such as "touch pad" controls, instead utilizing the less expensive and more common "button" controls for volume, skipping, etc. on the right ear cup. These headphones feel a bit more plastic than the more expensive models, but that is a fair trade-off if it brings the price down by more than half. NOISE CANCELING Working at home, listening to music with Noise Canceling turned on, I cannot hear conversations in the other room, nor the television, nor my tapping on the keyboard. Turn the NC OFF and my music becomes "background noise" to everything happening around me. COMFORT AND BUILD These headphones weigh about 2.5oz less than the Sony WH-1000XM4 (more expensive) headphones which makes them lightweight and comfortable. The cups completely surround my ears. Although mostly plastic, the headband is reinforced (likely aluminum) while the cups and pivot points are plastic. BATTERY AND COMPONENTS These headphones are rated at 35 hours of wireless listening with a 10-minute quick charge that will get you an hour of wireless play. You will need to provide the charger as the headphones do NOT come with a charger. Nor is there a bag or case for storing the headphones, something higher-end, more expensive models have included in the past. There is a USB-A to USB-C cable plus an AUX cable should you choose to use the headphones via an AUX port. APP The Sony app will allow you to EQ the headphones and tweak environment/NC settings. SOUND AND MUSIC QUALITY Out of the box the EQ is flat and the sound reflects it. Using the Sony app you can quickly select a pre-configured EQ or tweak your own EQ. I listen to ALT, ALT ROCK, ROCK, CLASSIC ROCK, METAL and HIP HOP primarily. I usually test with Pearl Jam, Twenty-One Pilots, Jimi and 50 Cent with my EQ in a "V" or "U" pattern heavier on bass and treble, and clear bass (activated in the app) set at 4. All 4 genres sound great with deep, punching bass in the alt-rock/hip-hop and tight vocals/guitars with my grunge and classic rock selections. My $400 headphones are just a bit more robust and crisp with vocals but at half the cost, the sound quality of these headphones, once tweaked, is a 9 out of 10. When used for calls, clarity of voice and audio is above average. I highly recommend the Sony - WHCH720N Wireless Noise Canceling Headphones. The only concern I would have is the "plastic" factor for anyone who is rough on headphones--constantly taking them off/on, putting them in a purse or backpack, etc.

Love the quality. Color looks cool. Only thing I would change is that the arms don’t bend or fold so you can’t condense them for storage or traveling.

The battery is so good on these. I charged them over a month ago and went on 2 road trips totaling over 24 hrs and they still have charge on them.

These headphones are honestly the best affordable headphones I’ve ever bought. I bought these a few years ago and til this day they have worked like the day I first got them. The best thing about these headphones is that the battery will last you for days. I work out with them 5 days a week and the battery is 50% or lower on the 5th day. Mind you I am at the gym at least two hours.

Great sounding headphones! the fit perfect and not too tight on the ears

My favorite headphones. They block out the sound with out having to have the volume up loud. They are comfortable and not too soft or too stiff.

Sony - WHCH720N Wireless Noise Canceling Headphones The Sony WHCH720N headphones are light weight and fully functional. For their price point I don’t think you could get a better set of headphones. The buttons on the earpieces are clearly marked and well thought out. There is a raised dot on the left earpiece as well as one on the volume up button, this makes it a bit easier to find the function you want. Charging is done using a USB-C cable. One is supplied but completely worthless because it is only 9” long, not joking, from end to end it’s 9”. I fail to see the point in supplying these extremely short charging cords. The headphone cord is better at 49” long but is made of a soft rubber that catches on itself at every opportunity. The headphone cable is also audio only, no mic connection. I think this was done because the headphone jack on a phone is a thing of the past for the most part. Noise canceling is very good and with the press of a button you get ambient sound as well, very handy. Using them listening to music at normal levels for 8 hours only pulled the battery down to 80%. This makes them a good option for all day and more use without interruption. The Bluetooth connection worked well out to 40’, this is also very good. There was no carrying case but not really a drawback as you will be using them most of the time. The included instructions are a bit confusing as the box is stated to be made for iPhone but they work well with a PC or Android phone as well. The Sony software is available on Google Play Store for Android. The call quality is excellent with no tinny sound or echo. When a call comes in a press of a button answers the call, and with noise canceling in effect they sound better than the phone pushed to your ear. There seems to be a bit of confusion with Bluetooth connections. Although they do connect to 2 devices at once they get really confused as to what device to work with. I’ve found it’s better to disconnect them from the device not being actively used. This allows the device being used to have full control over the sound quality and volume. This is no doubt a software issue and I expect it to be resolved in the next firmware update. I did update the firmware through the Sony APP but it was not resolved yet. Give it some time and maybe they’ll get it fixed. If this is a deal breaker for you, you may need to look at a higher priced option from Sony. I have 3 other pairs of Sony Bluetooth headphones that do not have this issue. That’s why I think they’ll get it fixed soon. All in all, they are a great pair of noise canceling headphones with plenty of features for a really good price. One final note. They are stated on the website to be black, mine are dark blue. Not a negative at all, I really like the dark blue color.

This is playing off the iconic Sony's everyone knows that has been around for years and there's a reason for that! Sony knowing this and went ahead and put together a winner of a set of cans here in my opinion. I have quite a few over the ear and in ear headsets with noise cancelling and long story short, is not the best, but for the cost, it's dang near it! The unboxing is super clean and simple. It's flatter and smaller than expected when I got mine in the mail. The reason is because there is not case or tote bag. No the do not fold in, but like the older models, they do lay flat. I went ahead and bought a cheap case. Which leads me to the the included usb c charging cable and 3.5 plug you can use if you still happen to have a device that can use a headphone jack. In order to pair them to your device, you have to of course, download their app, which is really good and has EQ settings and has a few tools to customize your listen level. Also there is an auto ambient setting which I was curious about because based on the app, the headphone/app combo can learn where you are and adjust the ANC or transparency. Of course you can manually swich these settings off and on and turn whichever option you want on a whim, but it was cool that it can do that. I mean most of us will be either using this on a bus or subway. Or even just lounging at home doing house work cleaning and such. The battery is stated for 35 hours from what I recall seeing. That's nuts! I mean these are super light but the build is not cheap fealing either. I know people like to feel heft in quality products, but think of a well made product but with light weight, quality feeling materials. I mean even the ear pads are nicely done. Not too soft, but not too hard either. As for the size of the ear cuffs, it fits my average ear fine, but I can feel my ear lobes hitting the mesh inside at times when putting them on. The first time I turned these on, I went to my personal downloaded music and then when to the streaming services to get a range of differences of what each would sound like. Thankfully, it was not much of a difference. But if you try the Sony 360 sound app with their sample song and video, it is pretty amazing. I was impressed on how these sounded right out of the box. I normally break them in within a day but these didn't really need that much breaking in. It just sounded great with everything I have heard with it so far. Would I recommend it? Heck yes! I got the blue one, which is dark navy, but I think offers in black and maybe white? Check online or at your local BB for that. These have won me over and will be my next travel set for sure!

The Sony WHCH720N Wireless Noise Canceling Headphones are a great budget, over-ear headphones option with great noise-canceling capabilities. With a no-frills design, the headphones look sleek and simple with hardly any branding (which is a big plus in my book). Tactile buttons on the headphones include a power button, volume controls, and a multi-function button on the right ear cup. The multi-function button can be used to play/pause music, answer/end calls, and activate voice assistants from your device (an iPhone 14 Pro in my case). The left ear cup houses the 3.5mm headphone jack and USB-C charging port. The ear cups are pretty comfortable as I had no issues wearing them throughout the entirety of a 3-hour flight. The ear cups do fold flat, making the headphones easy to transport in a backpack or bag. I wish it came with a carrying case, but I guess for the money it's to be expected. While you can connect these headphones via hardwire, most folks, including myself, will likely use Bluetooth. These do come with Bluetooth 5.0, so your connection should be relatively reliable and stable. The headphones feature active noise canceling technology with two modes: one for blocking out ambient noise and one for blocking out wind noise. While the ANC on these headphones is not as effective as some more expensive options, it does a good job of reducing background noise in most situations. The headphones also feature an ambient sound mode, which allows you to hear external sounds while wearing the headphones. This can be useful if you need to be aware of your surroundings while listening to music or taking calls. Battery life on the WHCH720N headphones is excellent. It supposedly can last u to 35 hours, but I have not had to use them continuously for that amount of time. I have charged them a few times just to make sure I had enough power for my day and travels. With that said, they've performed well in terms of battery life and I'm sure they'll get at least 20 hours. In terms of sound, the WHCH720N is a pretty a solid performer for the price. The headphones have a balanced sound profile, with clear highs, mids, and bass. The bass is not as punchy as I would personally like, but it still has a good punch. The headphones also have a good microphone for taking calls. I was able to talk with a friend for a few minutes at the airport and I did not seem to have any issues hearing them and with them hearing what I had to say. Overall, if you are looking for a relatively affordable over-ear headphone with noise cancellation, then the WHCH720N should be a pretty solid option. They look great, feel comfortable on your ears, and do a great job at blocking out the outside world while delivering good sound.

Review for: Sony - WHCH720N Wireless Noise Canceling Headphones - Black These noise canceling headphones are a pleasure to wear. They are comfortable and lightweight with a nice seal to keep out the world - if you want to. That is, the noise canceling feature works extremely well, but also has an “ambiant sound” setting that allows you to hear what’s going on around you. Great for commuting, this feature lets you catch the train announcements and keeps you aware of your surroundings while walking. The controls are simple to use, with a single power button on the left side and noise control and volume and play/stop on the right. If you download the Sony app (and you should!) you get more precise controls, like an equalizer that you can tailor to your listening preferences, or a slate of equalizer settings for different types of music or voice. You can even even power down the headphones using the app. The headphones allow the use of multiple voice services, including Siri, Alexa, Hey Google, and others. Taking a phone call is easy and works well with the “beam forming mic” that picks up sounds coming from your mouth instead of your entire environment. Remarkably, the headset is rated to last 35 hours on a charge. I haven’t played them that long yet, but after many hours of use, the voice prompt (accessed by touching the power button while on) stills says “battery fully charged!” Quick charging gives you an hour of use after only three minutes! How’s the sound? Really nice! Crisp treble and voice with excellent bass response not possible with other kinds of headsets like earbuds.