Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10562643
Customer reviews
Rating 4.6 out of 5 stars with 2840 reviews
(2,840 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Comfort and Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 720N offers superb sound quality with amazing comfort at a price that wont break the bank. The ANC features allow you to drain out unwanted background noise and submerse yourself with a nice Ebook, Podcast, or song. The Sony wireless headphones offer everything you would expect to get from a wireless set up. Easy connectivity can be made through either the app or your techs bluetooth setting. The earcups are extremely comfortable and combined with the long battery life will help keep you in the mix for as long as possible. Speaking of which this headset offers about 48 hours of playlife with ANC off and Claims 35 hours with ANC on. The headphones offer quick charge time capablities, and while i didn't try out all different times what i can say is that on a battery with only 10% life left i charged the headset for 10 minutes and got 50% life back which would equate to roughly 40% in 10 minutes. The frame has a very durable design and flexes with such easy that not once was there any cracking or creaking noises which should help to give you more structural longevity. The built in mic means you can take phone calls or be a part of voice chat without having to grab your phone. Voice quality is very good and while the headset does do a decent job filtering out background noise you need not worry about back ground noise drowning out your voice unless its wind noise. Noise canceling on the Sony WHCH720N is probably some of the best out there. Noise pollution does not completely go away however it becomes so distant that once sound is played through your headset its as if it completely vanishes. Speaking of which sound quality on this headset is phenomal however where it really shines is through the app. The app has so many advance features to enhance your spatial audio or 360 sounds. What i will tell you is that out of the box the sound quality is ok, after downloading the app and adjusting my outputs quality greatly improved. And while some may not pick up on this, but once burn time (or break in) was achieved audio quality improved noticeably. For what this headset offers and the price point in comes in at, this is a easy buy
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crasher, Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Review on headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent years fighting to find a decent pair of bluetooth headphones since no phone manufacturer wants to make a decent phone with a jack anymore (which is endlessly stupid, but I digress). I have tried everything form fancy expensive Galaxy Buds to a myriad of budget options, and all have the same problems. Flawed connectivity, noticeably glitchy, slightly reduced sound quality. These finally fix it. The inclusion of an option to use a headphone jack on devices that let you is a great feature. Along with multipoint connect. They fit perfectly around my skinny neck (your mileage may very on that), so travel with them is a breeze. And for the sound quality, these are absolutely the best headphones for your money. I was loathe to go to overears full time because I like being able to take one out to hear my surroundings, and every noise passthrough I used before was sucky. (usually the outside noise obnoxiously trebley). Not with these. I actually go to concerts to listen with my headphones on because it actually makes the concerts sound better than with no headphones. Extremely convincing, near perfect noise passthrough. The app is easy to use and has a great selection of features: from custom EQs, to adjusting the noise pass through, to other various quality of life settings. The 3D adaptive sound feature is great, though a little tricky to set up at first, and noise cancellation is very good, though not the best in the world. The battery life is also almost unbelievable. I use these headphones a lot--sometimes all day--and I still only have to charge them once or twice a week. Multipoint connection is also a very nice plus if, say, I am working at my computer and still want to be able to answer phone calls hands-free.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Syedaminazainab, Thanks for the feedback! We're glad that you found the perfect headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony WHCH720N Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with bass and really good noise cancelling as well as battery life!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user182009, We are glad that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony whch720n
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend very good sound quality. Good for long trips. And when you need to go to the gym and not hear everyone.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaS,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know you appreciate the sound quality, especially during long trips and workouts. We designed them with comfort and functionality in mind, and it’s great to see they’re making a positive impact on your experiences. Thanks for sharing your thoughts, and happy listening!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great and have good sound quality. Very comfortable too. Great value for the money.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zev777,
Worth it! We're glad that you appreciate how good the sound quality and how comfortable to your ear our Sony WHCH720N is. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for a good price. Battery and sound quality are good and very comfortable
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM,
Thank you for the purchase! We're glad to hear that you like the price point, battery performance and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Rated 4 out of 5 stars
Quality product for a laptop or PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love! They are comfy, the battery life is good and the color is great. My only complaint is that they don't connect to my phone.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaC,
We are sorry to hear that you are having an issue connecting your new headphones with your phone. To isolate and hopefully resolve this issue, you can follow the guide from this link (related topics): https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776866.html.
Despite your concern, it's good to know that you still love your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony noise cancelling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, easy to use, noise cancelling and sound quality is great. All good things!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user674138 We're thrilled to hear that you like the comfort, ease of use, sound quality and noise canceling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use. Sound is great. Noise canceling options are fantastic.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user866229, we're glad you are enjoying the comfort, sound quality and noise canceling feature of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
Rated 4 out of 5 stars
Low cost, big sound, and lots of customizability
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WHCH720N Wireless Noise Canceling Headphones are Sony's low-cost ANC Bluetooth headphones, but they deliver sound and customization that punches well above their price range. I've tried these headphones on all kinds of music as well as phone calls, and found them to be a very decent set for my needs. When the EQ is dialed in, the bass response keeps things tight and well-rounded, and the trebles get plenty of separation and space to live in. The headphones are lightweight with a battery that holds enough juice for many hours of listening. The ear pads are very soft, and stay comfortable during long listening sessions. as a person who wears glasses, I value that comfort a lot. The ANC isn't as complete as you'll get with a higher-end set of headphones, but it's totally reasonable, and with music playing—even at not-too-loud volumes—the sounds of the world around you disappear. The WHCH720N's also pair with Sony's "Headphones connect" mobile app, which offers tons of additional functionality. Of course there's custom EQ and firmware updates, but you can also use the app to configure spatial audio and other enhancements that intelligently learn your listening behaviors and tune the sound to you. My few gripes with the WHCH720N are these: they're lightweight to a fault, and feel just a bit fragile. There's also no way to fold the headset up into a smaller form. The cans swivel and the headband adjusts, but they don't offer the portability that some people may demand. Adding to the problem of portability, they don't come with a carrying bag, so if you want to take these on the go, consider getting a case or be ready to wear them around your neck when you're not listening.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi benzy, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, great battery life, sound quality is good! Most affordable
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user515288,
Thank you so much for such a great review! We're really happy that you like the great sound quality, long battery life, and affordable price of your new headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are of amazing quality. I would recommend purchasing
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Good but a little heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, but a little too heavy. I would prefer if they were a bit lighter. Connects easy and battery is good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user820005,
Nice! We're happy that you like the sound quality and battery life of your new Sony WHCH720N. We value your comment/opinion regarding the weight of the headphone and we will forward it to the right department for us to improve our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Affordably-priced noise cancelation headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whoa these are really good noise canceling headphones! I already have the Sony WH-1000XM4 headphones, which are awesome, but I wanted another, less valuable pair for work use. Not sure why Sony insists on using these password-type model numbers, but okay. These WHCH720N headphones do a great job at a more affordable price point than my fancier model. These headphones don’t fold up or come with a travel case. When I press the power button it makes one sound when it turns on, and a different sound when I push it again to turn them off. These do connect and operate with the Sony Headphone app. You can control the noise cancelation or ambient sound control as well as equalizer function, plus a multitude of other things. Battery life is crazy long at 35 hours per charge. The top of the headset is padded and is extendable. The padded ear cushions are nice and soft. I only have used these on one phone call, but the person on the other end said I sounded good and normal. Usually I make work phone calls with a phone headset, but if I’m doing something where I only have to listen, I’ll use headphones. I feel like I’m yelling when I wear something covering both ears for a phone call, but that’s just me. Included in the box is a 7” long USB-A to USB-C charging cable and an aux cable, plus instructions with a QR code for further information. The packaging is all plastic-free, the packaging designers are doing impressive work too. Overall a great set of headphones at a decent price.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeGore, You've made an excellent choice! We're glad you like the overall features, crystal-clear phone call audio, and environmental conscious packaging of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, sound is crisp, they’re light, very satisfied
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LZPK4,
You made the right choice! We're thrilled that you like the weight and sound quality of the WHCH720N headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, very comfortable and quality is good!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user807789,
We appreciate the 5-star rating! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price, battery life awesome!!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Gees! We are glad to hear that you are enjoying the sound quality and battery life of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
Yuh, awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome headphones, recommend. Lightweight and comfortable.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user853845 We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Rich Sound and Great Noise Canceling Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has a winner with the WHCH720N headphones. Their light weight makes wearing them for long periods of time a pleasure. The noise canceling capability of these is top notch and is far better than I expected. Regarding battery life, it has plenty of it. Up to 35 hours has allowed me use these connected to my projector for many hours of TV shows and movies. So far, I've only had to charge the headphones only once since I received them. The Sony app allows you to adjust settings to your preference. They also have a headphone cable port on them which can be used with the supplied 3.5mm headphone cable if you need to plug them directly into an audio source. The sound quality is great whether you are watching movies, listening to music or audio books, you'll appreciate the rich sound these produce. Connecting these to a Bluetooth source is simple and the controls on them are easy to find and use. Sony has done an amazing job engineering these for great sound and top level noise canceling. If you are looking for reasonably priced, comfortable to wear headphones with rich sound and great noise canceling, then I would recommend giving these a try.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Best store ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had an incredible shopping experience at Best Buy. The moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store's layout was organized and easy to navigate, making it simple to find what I was looking for. The wide selection of products amazed me - from the latest gadgets to home appliances, they had it all. What truly stood out was the expertise of the staff. They patiently answered all my questions, providing me with valuable insights that helped me make informed decisions. Moreover, the checkout process was smooth and efficient, ensuring I didn't have to wait in long lines. The staff's commitment to customer satisfaction was evident throughout my visit. Overall, I'm thoroughly impressed by Best Buy's commitment to providing top-notch customer service, a vast array of high-quality products, and a pleasant shopping environment. This store has earned my trust and I'll definitely be returning for all my tech needs. Kudos to the Best Buy team for making shopping such a delightful experience
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohamed,
Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for purchasing SONY and enjoy your new headphones! - Kris















