Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Best store ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had an incredible shopping experience at Best Buy. The moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store's layout was organized and easy to navigate, making it simple to find what I was looking for. The wide selection of products amazed me - from the latest gadgets to home appliances, they had it all. What truly stood out was the expertise of the staff. They patiently answered all my questions, providing me with valuable insights that helped me make informed decisions. Moreover, the checkout process was smooth and efficient, ensuring I didn't have to wait in long lines. The staff's commitment to customer satisfaction was evident throughout my visit. Overall, I'm thoroughly impressed by Best Buy's commitment to providing top-notch customer service, a vast array of high-quality products, and a pleasant shopping environment. This store has earned my trust and I'll definitely be returning for all my tech needs. Kudos to the Best Buy team for making shopping such a delightful experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohamed,
Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for purchasing SONY and enjoy your new headphones! - Kris
Very comfortable, excellent noise reduction
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset arrived well packaged and with a nearly full charge. It only took a few minutes, maybe 15 to get it to full battery and then to adjust to fit and setup the app. The controls are well located and easy to use and the noise reduction was excellent. The dynamic range of sound was quite nice and the option to change from wired to wireless was a real plus as I use these at home and also when travelling and working out. The phone call feature and multi connect was seamless as well. The headset is light and the spring tension of the band is enough to keep the set on your head without feeling like it is squeezing your head or ears. About 20 hours of use thus far and still not needing a charge cycle yet. It would have been nice to have a case of some sort in the package and the cabling provided is somewhat short - so if you are planning on using these with the wired option, make sure you are set up to be close to the device or if worn that the device is close to your head. Also, you'll need an adapter (not included in the package) to use this set wired to a newer iPhone. All in all a very good set, lack of cabling length and case aside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RacineTechie, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Fit, Sound quality
Will not fully charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset easily paired with my Bluetooth adapter. Sound was good. Fit comfortably. Have had them for a few months so warranty has expired. After having them for a few months, they will not fully charge. Will only charge for a minute or two. So now they are totally worthless. For that reason, i would not buy them again, contrary to the reviews of other owners. Will now have to purchase another headset, but not from Sony.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
love these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so very much. These headphones are like being in a new world. I put them on and nothing around me matters (maybe not always a good thing) but hey. I wear them every especially the grocery store to keep myself sane from all the ruckus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skelly,
Perfect! We're extremely happy to hear your enjoyable experience with your new Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thanks for choosing Sony! - Kris
Sony working its magic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these looking for a starter set of affordable quality headphones. Having researched and watched reviews of the bigger name brand headphones with loads of features, I thought it'd be good to just buy a reliable product from Sony. First impressions, the headphones were cool, comfortable, and have an astounding battery life. The first week I wore these nearly 5 hours every day, the battery was only at ~60% after the week. Since then I've worn them in the heat while doing yard work, working out, running, and menial tasks around the house. They are excellently excellent. 10/10. Sometimes certain aspects of a product like the material just doesn't matter. Plastic makes up most of the headphones, but it's still super good quality, I don't feel like these will break, and I can tell the headphones will surely last for years. I have experienced zero issues with disconnection or being unable to pair with other devices. All in all these are a great purchase, absolutely well worth my money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mcpo117, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Carl
- Pros mentioned:Comfort, Sound quality
Good sound and comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and the sound is good. Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, User998807! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with your WH-CH720N. We're also glad to hear you appreciate the exceptional comfort, superb sound quality, and overall battery life of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Nice sound level!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we can watch TV simultaneously at different sound levels!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb,
We feel privileged to know that your new headphones are making such a positive difference in how you enjoy your TV time together! It is fantastic that you can now customize your individual sound levels while watching simultaneously, ensuring everyone has the perfect listening experience. These headphones are designed for long-term comfort and feature our Integrated Processor V1 for excellent noise cancellation, so you can stay fully immersed in your favorite shows without any distractions.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Sound quality
Starts tight, but other than that great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, connecting for phone calls is awesome - only problem is that it was incredibly tight on my ears and gave me a headache to start? But I "stretched" it on a stack of books in between my first few uses and now it's perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allison,
Thank you for your time writing this review! We're glad that you like the amazing sound and call quality of your new Sony headphones. We're sorry to hear your discomforts while wearing the unit for the first time. Nice to know that it is all good now. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
AirPods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Soft, easy!, I was using before AirPods but I start to feeling problems with my ears, and uncontrollable, I got this país they are big change
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RossieG,
You made the right choice upgrading to the Sony WHCH720N! We're thrilled that you are enjoying the fit and comfort of the headphones. Thank you for choosing Sony!
-Ralph
very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're better than I expected, easy to use and connect. The only thing is I don't recommend them when you exercise because the sweat deteriorates the imitation leather.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoA,
Thank you for your honest feedback! We are really happy to hear that the WH-CH720N exceeded your expectations with ease of use and connectivity. We appreciate your note about the imitation leather and its response to sweat during exercise; that’s valuable insight for us and other users.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
First pair of headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, for the price you cant beat it. I was looking for my first pair of headphones like these to use outside of work. Didn't want to spend a lot of money for the fancier headphones when I know I wont be using them enough to compensate for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniela, We are glad that you now have a great noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these yesterday and WHEN I TELL YOU its SAUR GOOD. The delivery was so fast and Best Buy was having to deal so you know I had to try and it was VERY WORTH IT. Don’t let the price fool you and think there probably bad. These are very sleek and classy so for a person who has very ELF EARS these are a win.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, fawnkitties,
Thank you very much for the great review and the 5-stars rating! We appreciate the comments as Sony strives to deliver the best quality products. We are glad to hear that you have found the headphones comfortable as their design has met your needs! Do not forget to download the Sony Sound Connect App to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Excellent sound and quality product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality product! Perfect for my daughter.
I would recommend this to a friend - Pros mentioned:Sound quality
great headphones for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought it mostly due to the color but Sony never disappoints. battery life is subpar. noise cancellation is decent. for its price I think it goes above and beyond.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jazlyn,
That's perfect! Thank you for sharing your thoughts on our WHCH720N Headphone and we are very happy to hear that you are satisfied with the battery life, awesome noise canceling capability of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Good Gym Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these solely for gym training which does wonders for me during my training days. However, i find myself using these more often during the day because they work so well. I also have the Airpods Max which work well as they should. These ones are a lot lighter on my head and they do the same job. I like the app because i can use it to change the ambient sound and it also keeps track of my listening habits as well as the activity from my music app. I made a good choice to purchases these for the gym and just for everyday use now as well. Would buy them again when i need to. $99 was a good price for them though. Im not sure about $150.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi huuustiiin, Thank you for sharing your wonderful experience with your new Sony WHCH720N! We're so happy to hear that you're enjoying the lightweight design and a variety of presets and custom features using the companion app. You've made a great choice and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones especially for the price. After a while they might start to hurt your ears but that’s after a long period of time of wearing them. I’ve had these for a few weeks and I have no major complaints. I would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user138301, Thanks for sharing your experience with the Sony WHCH720N Wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Buy them!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter pair of over the ear headphones if youve never had them before. I use them every day on public transit and they are great quailty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AutumnJ, We are happy that you now have a great pair of headphones that you use every day on public transit. You chose the best brand. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Good audio quality headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good in audio quality and also connects very fast to my laptop. The battery quality is also good. But I could not connect with my phone very fast. I am not sure whether I need to explore more to connect the device with my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sabbir,
Awesome! We're glad to hear that you like the audio quality and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
GREAT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Love the sound, and the noise blocking. Use in the gym, on the plane, easily connectable to devices. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DarynF, Thanks for your feedback. We are thrilled to hear that you love the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Good, Basic Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day! It is sound proof to an extent. Otherwise very happy with this purchase :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahR,
Nothing make us happier than hearing about satisfied customers! It's nice to know that you are having a great time with your WHCH720N headphones. Thanks for choosing Sony! - Kris