Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Quality headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWayne,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
Great quality and sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my son.. he loves them.. alexa feature is a bonus
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ShaneVm!
We are so happy to hear that your son loves his new WH-CH720N headphones! It’s great to know they’ve been such a hit. We’re also glad you’re finding the Alexa feature to be a helpful bonus—we aim to make our headphones as versatile and convenient as possible for everyday use.
Thank you for choosing Sony for your son and for taking the time to share your feedback!
Best regards,
Gus, Sony Social Media Team
Usee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headsets quickly connecting and good quality.
I would recommend this to a friendInsane quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and very comfortable! I can say that this is the item you need if you want to avoid conversations and want to listen to your podcast at great quality one thing I can say is I take them into the sauna for 30 minutes and they don't overheat or get damaged so quality is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarB, we're absolutely delighted to receive such a glowing 5-star review for your Sony - WHCH720N headphones! It's wonderful to know they're delivering amazing sound and the comfort you need for your podcasts, perfectly helping you stay focused when you need it. And hearing about their performance even after 30 minutes in a sauna is incredible proof of their great quality. Thank you for sharing your fantastic experience and choosing Sony! Regards, -Dominick
Stuff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for long hours of work and tv and the quality was great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jblw!
We are so happy to hear that your WH-CH720N headphones are working out so well for your long workdays and TV sessions! We specifically designed this model with a lightweight headband and comfortable ear pads to ensure they stay comfortable for hours on end, so it’s wonderful to know you’re feeling that benefit.
It's also great to hear that you're enjoying the sound quality. Whether it’s staying focused during work or getting immersed in a movie, we’re thrilled Sony is your go-to choice.
Thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
Great budget pair of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the craziest in terms of sound quality, but it’s a good pair of ear cans for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JordanM!
We’re glad to hear you find the WH-CH720N to be a good value for the price. We aim to provide great performance at every level, and we're happy they're working out for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Perfect work assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my busy mother the ai assistant helps her alot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanC,
It is most rewarding to hear that the WH-CH720N has become such a helpful tool for your mother’s busy lifestyle. We integrated voice assistant compatibility specifically to allow for hands-free help, making it easy to manage schedules, set reminders, or take calls without having to reach for a phone. Combined with our Integrated Processor V1 for effective noise cancellation and a lightweight design for all-day comfort, we are thrilled that these headphones are providing her with the support and high-quality sound she deserves.
Thank you for making Sony part of her daily listening.
Regards,
Dominick
Versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and connects well with both my PC and my iPhone. The battery lasts a surprisingly long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christy,
Thanks so much for sharing your feedback on the WH-CH720N headphones!
We are honored to hear that you're enjoying the great sound quality and that the connection with both your PC and iPhone has been smooth. It's also excellent to know the long battery life is a pleasant surprise!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones , love the noise canceling features and super comfty. Great for traveling in loud places (airport , planes, trains and cars ) couldn’t hear any noises other than my music !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabethcc96,
Thank you for the amazing 5-star review! We're immensely pleased to hear how much you're enjoying the Sony WH-CH720N headphones. It's great to know that the comfortable design and excellent noise canceling are making your travels more enjoyable. We appreciate you choosing Sony to enhance your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Nice headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good heaphone for the price. Noise cancellation was good too
I would recommend this to a friend Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work really good and the battery life is the best with basically not having to charge for days at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliR,
It brings us great joy to hear that your headphones are working so well for you! We are especially glad that the long-lasting battery life is making your listening experience more convenient by letting you go days without needing a charge.
Thank you for trusting Sony.
Best regards,
Dominick
Decent price for average headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these thinking they’d be really good noise canceling headphones, but they’re not that great. The ambiance feature doesn’t work, the noise canceling is non existent. They do hold a really good charge and they’re lightweight. The ear pads make your ears sweat thought. I wouldn’t buy these again.
No, I would not recommend this to a friendAmazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great! I got mine on sale and I love everything about them. The noise cancellation is really good. I hear a bit but that is because I don’t turn the volume all the way. The only issue I had, it took me a while to connect to a second device. It didn’t pick up the Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback and for sharing your experience with the WH-CH720N, JudithA! It’s rewarding to hear you're enjoying the sound quality and noise cancellation—especially after getting them on sale.
We appreciate your mention about the challenge connecting to a second Bluetooth device. If you run into this again, try placing the headphones in pairing mode by holding the power button for about 7 seconds, until you hear "Bluetooth pairing." This should allow other devices to discover and connect to your headphones more easily. For switching between devices, make sure to disconnect from the first device before pairing with the next.
If you ever need more detailed guidance, our support team is always happy to help. Thanks again for choosing Sony—enjoy your listening experience!
Best regards,
Gus
Sony Social Media Team
Happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my children, and the price and quality are very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetteH,
We are truly heartened to learn that your children are enjoying their new headphones! We aim to provide high-quality audio that everyone can enjoy, and it is wonderful to know that you are happy with the quality and value of your purchase.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my children, and the price and quality are very good.
I would recommend this to a friendHeadphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my headphones, they work exactly as they should, and their battery life is excellent, which was a deciding factor in purchasing them to begin with. Very pleased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EileenM,
We're absolutely delighted you are so happy with your WH-CH720N headphones! It's fantastic to know they are performing exactly as you expected, and we're especially glad the excellent battery life was a key factor in your decision.
Thank you for choosing Sony, and enjoy your listening with long-lasting power and reliability!
Best regards,
Dominick
Solid earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.
I would recommend this to a friendheadphone usage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well and works as expected glad I've brough them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert!
Thanks for sharing your thoughts with us! We are really happy to hear that your new WH-CH720N are working so well for you. It’s great to know that you're satisfied with your purchase and that they are doing exactly what you need them to do.
Thank you for choosing Sony!
Warm regards,
Estefany
very nice Sony's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones ! very clear sound. good with computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LouisG,
It’s great to hear you are enjoying your WH-CH720N headphones! We are glad the sound clarity and computer compatibility are meeting your needs perfectly. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and highly recommend!! Comfortable and so worth the money
I would recommend this to a friend