Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, especially for the price. I was got them for $100 and it was an amazing deal. But they are well worth the regular $150 price. It was a gift for my kid and she Loved them. My son has the Apple once for $500 and he said that the sound quality is basically the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kman,
Amazing! What a great deal you got there. We are thrilled to hear that your daughter loved her Sony WHCH720N. Our WHCH720N can compete with other brands when it comes to sound quality and features but in a cheaper price. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well and have long battery life. Definitely will recommend to others.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them connects To all devices with no issue. Noise cancellation works great and able to work in the yard with it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ReeceA,
Thank you for choosing Sony!
We're excited to hear that your WHCH720N headphones connect seamlessly to all your devices and that the noise cancellation helps you stay focused, even while working in the yard. Your feedback encourages us to keep delivering reliable and versatile audio solutions. Thank you for sharing!
Best regards,
-Fred
Value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best quality sounds out there with value. I had my sound bar and love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stev3n,
We're thrilled to hear that you love the quality and value you get from Sony, and that you are enjoying both your soundbar and the WH-CH720N Wireless Noise Canceling Headphones!
Thanks for choosing Sony.
Best regards, Eliab
Perfect for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for the price, they have the bass and quality you want when listening to music or watching movies. You can also download the app if you want to change the eq and have the bass sound crazy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manman,
Thank you for your review! We're glad to hear you are enjoying the sound quality and bass of your new headphones, especially for the price and that you are taking full advantage of the Sony Sound Connect app!
The Integrated Processor V1 is what powers the effective noise cancelling, giving you a quiet listening environment that lets you fully appreciate the music and movies you love. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
Great product, but future model needs change.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. There are few brands of headphones that fit me and this is one I am glad I bought. It has a short charge time, comfortable, and lasted me nearly 12 hours with half volume while doing paperwork and zoning out some of the more annoying sounds in life like a neighbors dog barking at odd hours of the night. The only gripe I have are the placements of the volume and ambience buttons being a little too close together while operating with them on my head. It is pretty easy to fat finger the wrong buttons and changing the song you were listening to or muting it. Otherwise I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stewart, Thank you sharing your detailed review of the Sony WH-CH720N headphones. It's fantastic to hear they fit well, a crucial aspect for comfort. The short charge time, long battery life, and effective noise cancellation, especially for those unexpected noises, definitely sound like winning features. Thanks for pointing out the button placement issue amidst an otherwise positive experience. We will ensure that it is forwarded to the appropriate department. Thanks for choosing Sony! -Jess
Check for price match when you can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s WH‑CH720N is a lightweight, budget-friendly ANC package. At just ~192 g, they’re the lightest over‑ear wireless ANC cans Sony offers. If you want comfortable, long‑lasting ANC headphones that sound lively and cost a fraction of top-tier models, the WH‑CH720N hits the sweet spot—just don’t expect luxury build or studio-grade acoustic precision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvoUser,
We're delighted to hear they hit a "sweet spot" for you. Our goal with this model was to deliver comfortable, lightweight ANC with lively sound at an accessible price. Your feedback confirms we're succeeding in providing great value and performance for everyday listening.
Thank you for choosing Sony, have an amazing day!
DiegoV
Approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, lightweight, good sound quality, easy to use for the most part (until you want to repair it…), and the pink is SUPER CUTE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user155383,
That's wonderful! We're thrilled you love the WH-CH720N headphones for their lightweight comfort, great sound, and, of course, the super cute pink color!
If you are having trouble with the pairing process, please try resetting the headphones (hold the power and NC/Ambient buttons simultaneously for about 7 seconds).
Thanks for choosing Sony.
Best regards, Eliab
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the sound quality is excellent and battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshtonG,
We are really happy to hear that you are enjoying the excellent sound quality and impressive battery life of your new headphones! To provide that premium audio experience, this model features our Integrated Processor V1, which helps eliminate distortion for a clear and authentic listening session. Additionally, you can enjoy your favorite playlists for longer with up to 35 hours of battery life, plus a quick charge feature that gives you up to 60 minutes of playback from just a 3-minute charge.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Grandson for Christmas and he moved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TinaL!
We are so happy to hear that your grandson loved his new WH-CH720N headphones! It’s wonderful to know that they were a hit for Christmas. Knowing that we could play a part in such a special holiday gift for him truly makes our day.
Thank you for choosing Sony for your grandson and for taking the time to share your feedback!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great product for the revenue.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money. Got them for my daughter for Christmas to replace a broken pair and she loves them.
I would recommend this to a friend WH-Chicago 720n
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It the best headphone I have ever gotten for the price. The app is pretty good too. It has an equilializer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FonsiV,
We are very glad to hear that the WH-CH720N headphones are the best you've ever purchased for the price! We're also happy you're enjoying the features of the companion app, especially the customizable equalizer. Thank you for the five-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! This will be my son’s 2nd pair. He loves the noise canceling and likes them better than his Beats.
I would recommend this to a friend Mowphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my brother for Christmas! This is his second pair for mowing...1st pair grew legs and ran away (one of his children but neither know anything) he loves them and says they're perfect inexpensive headphones for mowing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelA,
This is definitely a great Christmas present for your brother! We're happy to hear that he loves his WH-CH720N headphones. Nice to know it perfectly suits his needs and expectations. Thank you for purchasing Sony! - Kris
Solid headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, solid bass and noise canceling. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Aaron!
We are so pleased to hear that you are enjoying the solid bass and noise canceling on your WH-CH720N headphones. It is great to know that you would recommend them to others!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wearing. High quality sound. Great noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, thanks for leaving us a review! It brings us great joy to hear that you find your new WH-CH720N headphones so comfortable and that you’re loving the sound quality.
Thank you for choosing Sony!
Best regards,
Estefany
Amazing headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, very light, outstanding audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP,
It’s great to hear that you’re enjoying the lightweight design and audio quality of the WH-CH720N! We designed these to provide long-lasting comfort without compromising on the high-quality sound Sony is known for.
Thanks for choosing Sony.
Best regards,
Eliab
Definitely would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no complaints but definitely purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeidreC,
We're glad you're enjoying the Sony WHCH720N! It is wonderful to know that you can take noise canceling to the next level with Sony’s Integrated Processor V1, allowing you to fully immerse yourself in the music without outside distractions. We are also glad that the lightweight design and adjustable headband provide the comfort you need for those long listening sessions.
Thank you for choosing Sony.
Regards,
Dominick
Loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift for my son and he loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi deexam,
We’re so glad to hear your son is loving his new headphones! It’s great to know they made such a wonderful Christmas gift.
Thanks for choosing Sony.
Best regards,
Eliab
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud multiple of options for audio light weight and good material
I would recommend this to a friend