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Customer reviews

Rating 4.6 out of 5 stars with 2827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,827 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I really like it is confortable and functional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinR,

      We are beyond pleased to hear that you consider the Sony WHCH720N a good product and that you really like how comfortable and functional they are. We put a lot of focus on lightweight design and ease of use, so your feedback is very encouraging!

      Thank you for choosing Sony. Enjoy your listening!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good sound cancellation to block out background sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaM,

      That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.

      It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Top 10 headphones I every had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing great for everyday use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Felix,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WHCH720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Overall, the sound was good, and the noise canceling works fairly well. The best part about the Sony Headphones is the app that allows you to customize your sound and button options. Only complaint is they start to bother my ears just a bit after a long time of wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isabella,
      That's awesome! We're glad that you like the sound quality, noise canceling feature and most specially the Sony Headphone App. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great nose canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I love it When listening to music, the outside noise doesn’t interfere with my songs. Noice cancellation is on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Therealnunja,

      Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones sound proof and exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Headbanging young son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseW,
      Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. This was a present for a friend. These were what she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality at a Fair Price. Very Happy with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the clarity and the fit on my grandsons heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EllenJ,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    HEADPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curtand,

      We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like my Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. I bought fir air travel because I don’t like to use earbuds when flying. They make my ears hurt worse when stopping up while flying. Love the noise cancellation and the ability to ise the supplied cord when needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LRM1,
      Thank you so much for taking the time to leave us a 5-star rating! We're glad to hear you love the noise canceling features and wireless/wired connections of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the price. Battery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, VVasavi!

      We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WH720

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good. Not for bass lovers. The comfort is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely helps with the noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really comfy & didn’t not hurt my ears while wearing them for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcardenas,

      Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.

      Thank you for choosing Sony, and enjoy the great sound!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great value. Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimboe66!
      It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.

      We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global