Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less noise, easy set up, kids can use, good sound and value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinay,
Thank you so much for the 5-star review of the Sony - WHCH720N! We're really happy to hear that the Noise Cancellation is performing excellent, providing a great sound experience for you and your family. The easy setup is thanks to features like Google Fast Pair and Multipoint Connectivity, which makes switching between devices seamless. Combined with the clear audio and the excellent value for money, your review perfectly encapsulates why these are such a popular choice.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Love tj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it so much. It’s comfortable for her big ears. She wears it all day at school for sensory needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherryWright,
Thank you so much for the 5-star rating! We're really glad that your daughter loves the WHCH720N headphones. Nice to know it suits her needs and expectations. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones through the best buy app and they were really worth it, good quality audio and they are great for the price, good headphones overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoD, We're glad that you like the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
They do their job well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent audio quality and slighter sub par noise canceling. We got them on sale and it was worth it. If was going to buy another pair of headphones i would shop around more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kraig,
Thank you for your feedback! We're glad you caught them on sale and that the WHCH720N headphones were completely worth it. It's great to hear that the noise-canceling feature is to your liking. We hope they continue to deliver a solid listening experience wherever you go!
Thank you for choosing Sony!
Best,
Aldair
Honest review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ADHD and it is so hard to focus so I bought these to help when I do work or want to read in loud settings. The noise canceling is eh. Yes it works but you have to turn it up pretty loud in my opinion. However, note that I have sensitive hearing so I like to keep the volume low. Plus, I listen to instrumental music so I just hear bass/beats which is why I prefer to keep the volume low. Yet, when it's low, I personally can still hear outside noise. Sooooo, taking this all into consideration they are good headphones. Clear sound, but in my opinion not as noise canceling as I'd like. Hope this review helps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natalie, Thank you for taking the time to provide us with your feedback about your WHCH720N. While we're glad you like sound clarity, we regret to hear that the noise cancellation did not meet your expectations. We recommend following the troubleshooting steps on the link below if you feel that the effect of noise canceling is not sufficient:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, good sound quality and very long-lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD,
We are immensely pleased to hear you think the WH-CH720N is great and that you're enjoying the sound quality! We specifically designed these headphones for long listening sessions with up to 35 hours of battery life and Digital Sound Enhancement Engine (DSEE) to deliver high-quality audio.
Thanks for making Sony part of your listening experience!
Best regards,
Dominick
love this headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones! so comfortable and very lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyM,
Thank you for choosing Sony!
We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!
Best regards,
-Fred
A Music Lover's Dream
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WHCH720N headphones are an absolute game-changer! These headphones pack a serious punch with their bass response. They've got a powerful driver that delivers deep, resonant lows. Every beat? Crisp, clear, and immersive. It's like having a subwoofer in your ears! Perfect for your music marathons and they block out any annoying noise. Plus, they're gym-buddy material that I use on a daily! They are so comfy for everyday wear. You're gonna love 'em! And for the price? Unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoP, Awesome! We're glad that you are enjoying your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Erin
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 year old daughter loves them. She traded in the beats for these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jstrong24,
Awesome! We're glad to hear that your daughter loves the Sony headphones. Thank you for choosing Sony!
-David
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Headphones. Was looking for so new Headphone's that completely covered over my ears and gave great sound quality. These do exactly that!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SanDisk,
Thanks for these fantastic five stars!
We are truly heartened to learn that your WH-CH720N headphones are delivering the great sound quality and comfortable over-ear fit you were looking for.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Sound is amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound that is just as advertised. Confortable to wear, noise canceling really works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCDC,
Awesome! Nice to hear that you are having a great time with the superb sound, comfortable fit, and canceling features of your WHCH720N. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Great sound for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the headphones for my daughter and she loves them! They are comfortable to wear for long periods of time and the controls are easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardW, Awesome! We're glad that you like the ease of use and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, very lightweight. A little large byt otherwise good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monty,
Thank you for choosing Sony!
We're excited to hear that you appreciate the lightweight design of the WHCH720N headphones. Your feedback about the size is valuable to us, and we're glad they're working well for you overall. Thank you for sharing your thoughts—it helps us continue to improve and support your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones when it comes to listening and it tracks your movement through the app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovaniC,
Awesome! We're glad to hear that you are having a great time with the superb sound quality and features of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Light and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones are great for long use and the noise cancellation is awesome. Would definitely recommend getting
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Retrogamer,
Thank you for choosing Sony!
We're really happy to hear that you're enjoying the WHCH720N headphones! It's fantastic to know that they provide comfort for extended use and that the noise cancellation feature has impressed you. Thank you for your recommendation!
Best regards,
-Fred
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price!! Would definitely recommend to someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JonahG!
We are so pleased to hear that you find the WH-CH720N headphones to be a great value! We strive to deliver excellent quality and performance at every price point.
We appreciate your strong recommendation to others and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! i am really happy with my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusrubenV,
That's fantastic! We are so pleased to hear you are happy with the great sound of your WH-CH720N Wireless Noise Canceling Headphones. Enjoy your listening!
Thank you for choosing Sony.
Best regards, Eliab
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.
I would recommend this to a friendResilient
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, holds up well, durable. She's not exactly delicate with them and they still work!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicB,
Thank you for your 5-star review of the Sony - WHCH720N! We're really happy to hear they've been a reliable companion for you. It's great to know they continue to deliver strong performance and durability, even with everyday use. We designed them to combine clear sound, comfort, and resilience, and we're thrilled they're working so well.
Thank you for your support and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Wife loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife for her birthday. The overall sound is great and she loves the noise cancelling feature. Wait a minute...am I the noise?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swilson6144,
Great! Perfect gift for a perfect wife. We are thrilled to hear that your wife likes her new Sony WHCH720N, especially its noise canceling feature. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The WHCH720N headphones let you enjoy the natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Also, it is ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget that you’re wearing it. You might be the noise in her ears but your voice will definitely be the music to her heart. Thank you for choosing Sony! - Marco