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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2831 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,831 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, and fantastic sound quality. All at a decent price point! You can’t go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Esguerra,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quite happy with this purrchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work well. I do wish there were some indicator lights on them to say when they were on and off, but the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      We're truly glad to hear you're overall satisfied with your purchase and you like the amazing noise cancellation of these headphones. There is Power/ (Bluetooth) indicator (blue/orange) on these headphones. It lights up in blue or orange to indicate the power or communication status of the headset. For the location of the indicator, refer to this help guide link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      Enjoy all-day comfort without the noise. With noise-canceling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Pleasantly surprising over ear headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give these 5 stars (in their price point $150). Good sounding, easy operation, battery life good, and descent noise cancellation. That being said, these are not in the same category as Sony’s 1000XM4, Apple AirPod Max, or Bose OQ Ultra. On sale ($99) they are more than worth it. I wish they came with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, KIRE2631! Thank you for sharing such an wonderful experience so far on using your new WH-CH720N Headphones. We are thrilled to hear that you are satisfied with your purchase and you like the outstanding battery life, excellent noise cancellation, and sound quality of these headphones. It sounds like we hit the mark with the WH-CH720N. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent sound and comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Noise Canceling Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Great quality for the price and using them in the gym makes it so easy to focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Coby,

      Thank you for choosing Sony!

      It makes us really happy to hear that you’re enjoying your WHCH720N headphones and that they help you focus during your gym sessions. Knowing you find the quality and value excellent means a lot—thanks for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the comfort and so quality that these headphones provide.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan,

      We're absolutely thrilled to know that your son loves the WH-CH720N headphones and finds them so comfortable. We're proud to create products that deliver great sound while being comfortable enough for hours of listening. We hope he continues to enjoy them for a long time!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique headphones the best on the market for the p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth what they cost very good sound excellent amazing very nice color also satisfied with them super duper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Checjita, Great! We are truly happy that you are very much satisfied with the sound quality and you like the color of your new Sony WHCH720N. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and great customer service and clean

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LexusM,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying your WHCH720N and that you had a wonderful experience with Best Buy, including their great customer service and clean store environment. Your kind words about both the product and the service provider are truly appreciated.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Affordable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise-cancelling! Love the color as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user250909,

      Thank you for choosing Sony!

      We're so happy to hear how much you love your new WHCH720N headphones! It's great that the sound quality and noise cancellation are living up to your expectations, and even better that the color looks so good. Thanks for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Very good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these or a great pair of cans. Very good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BigMike!

      We are so pleased to hear that you feel your WH-CH720N headphones are a great value. It's incredibly rewarding to know that you are happy with the sound quality. We designed this model to provide a great listening experience at a great price, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    WHCH720N headphones are WORTH it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD ENTRY LEVEL HEADPHONES. HIGHLY RECOMMEND! good noise cancelling and has a performative battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review!

      We are so glad to hear that you are enjoying your new WH-CH720N headphones. It's rewarding to know that the noise canceling and long battery life are making such a positive difference for you. We designed them to be a great entry point into our noise-canceling headphone line, so it's wonderful to hear that we hit the mark.

      Thank you again for choosing Sony and for your strong recommendation.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    great for long flight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones, the noise cancelling works great. Bought them for my most recent flight to europe and totally blocked out all the sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RjG1, thank you for the five-star rating. It is truly wonderful to know you're enjoying the industry-leading noise cancellation technology of the WHCH720N headphones! We're happy to learn you just had a comfortable and relaxing flight with them. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great buy for the price point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these were at I wasn’t expecting much, however the sound quality was a bit better than I expected. The noise canceling and ambient noise settings work really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DominicB

      Thanks for the review! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hear me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah! My kid loves this so much because it cancels the noise. It’s so good he doesn’t hear me calling him!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaM,

      Great! We're thrilled that your kid is enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite go to headphones for just about anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E12G,

      We are delighted to hear the WH-CH720N headphones are your favorite go-to choice! It is fantastic to know that the lightweight design, effective noise cancellation, and high-quality sound are making them perfect for your everyday listening needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great music headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones - better for music than gaming or movies. Not rated for sweat so if not ideal for working out though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyH, We're glad that you are enjoying your music with your WHCH720N. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks again for choosing Sony! ~Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays where they should and sound great! Great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kat99,

      That's wonderful to hear! We are so glad that you're enjoying the sound and comfortable fit of your WH-CH720N headphones. Providing great quality at a great price is what we aim for, and we appreciate you sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones sounds amazing.. thanks for these @Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB!
      We are very glad to know you're so happy with the WH-CH720N headphones.
      It's awesome that you find the sound amazing.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    3/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, but the plastic seems cheap. Not worth $150. Could probably get a nicer pair for the same price from a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, I love it. It is Light and perfect in canceling the noising

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sbakkar,

      We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US