Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Would definitely recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, our son loves them! We bought a different brand at first and he thought these were way more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ballz,
Thank you for such a great review! We're really glad your son loves his new pair of headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and comfortable. Used by my special child for noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .HI JeffreyO,
Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality my wife loves it second Sony headphone we’ve gotten and couldn’t be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fozzy,
Thank you for your positive feedback! We're glad to hear that you and your wife loves your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are these the best headphones at any price? Of course not, but they are workhorses and a great value.
I would recommend this to a friendPleasently Suprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great casual use headphones! Clear audio, crazy battery life & the companion adds a lot of features. The noise cancelling could be better, don't expect this feature to be perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamonG, thank you for taking the time to share your thoughts on the WH-CH720N headphones! It brings us great joy to hear that you appreciate the clear audio and impressive battery life. We're also glad you find the companion app helpful in enhancing your listening experience.
We understand your feedback regarding the noise cancelling feature. We continually strive to improve our products based on valuable insights like yours. We recommend ensuring that the headphones fit snugly over your ears for optimal performance. Additionally, using the ambient sound control feature on the Sony | Sound Connect app, can help tailor your experience to your surroundings.
Thank you for choosing Sony and for your feedback!
Best regards,
Estefany
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work as intended. Battery life is great and it charge fast. No thing to complain about!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedE,
Perfect! We really appreciate that you like your new Sony headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
The Sound of Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton
Can you Hear me now?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these. One of the best headphones ive ever used. Sound is amazing. Noise cancellation is awesome even in crowded places. And battery life for me is great! Ive used this from running to doing homework in coffee shops, it has great range!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseA, Awesome! We're glad that you are enjoying your headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love them. Good sound quality and the ANC works amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, JoshuaM!
We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s wonderful to know that you are happy with the sound quality and that the noise canceling is working so well for you. We designed these headphones to provide a clear and distraction-free listening experience, and it's great to know we've succeeded.
Thank you again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. NC is a little off sometimes with other people speaking but music is great and the fit is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Thank you for your awesome review! We are glad to hear that you are happy with the sound quality and comfort fit of your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Wow excellent sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a couple of months and i must say it lasts for about 9 hours on maximum volume. Fast charging and awesome sound quality. Calls are CV incredible with noise cancellation
I would recommend this to a friendDifficult to work with
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had good sound but it was difficult to work with due to subdued buttons. Returned this item and bought a JBL that I love
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Valentinegifts,
Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.
Thanks for choosing Sony.
Best regards,
Eliab
Great entry to mid-level headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
decent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent quality noise cancelling Sony headphones at a fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamC,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones offer quality noise-cancelling performance at a fair price. Your feedback is greatly appreciated as we continue to deliver products that combine value and excellence. Thank you for sharing your experience.
Best regards,
-Fred
Love its color
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for a great, reasonable price. Love the color as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC,
Awesome! Glad to hear we were able to give you a great deal. We really appreciate you love the color of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Great Noise Cancelation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great for noise canceling and have clear sound. The only negative is the location and difficulty using the on/off button. It's difficult to figure out while the headphones are on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WHCH720N, LongIslandShopper!
It is most rewarding to hear that you love the noise-canceling feature and the clear sound quality of the WH-CH720N headphones. We understand your feedback regarding the on/off button's location and usage difficulty while the headphones are on your head. Your valuable input helps us improve our products, and we'll consider this for future designs. In the meantime, you might find it easier to familiarize yourself with the button placement before wearing them, which can help in quickly locating and using them without visual aid. Thank you for sharing your experience with us!
Thank you for choosing Sony!
Warm regards,
Gus
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with all my devices! I use them on my iPhone and iPad and works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Char!
It brings us great satisfaction to hear how seamlessly your WH-CH720N headphones connect across your devices!
They are designed with effortless multi-device pairing and crystal-clear sound in mind, so you can enjoy your audio no matter what you're using.
Thanks for choosing Sony!
Best regards,
Estefany
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, incredible quality too highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Salagir,
We're thrilled that you're so happy with your WH-CH720N headphones and that you're enjoying the incredible sound and quality. We truly appreciate your high recommendation!
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise cancelling works well and the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosiahR,
Thanks for your wonderful comments. We're thrilled you're enjoying the great sound and the noise cancelling technology on your WH-CH720N headphones!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Very comfortable and long battery life. Also, the controls are much easier than other headphones I have had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOLYNDAB,
Thank you for choosing Sony!
We’re really happy to hear that you’re enjoying your WHCH720N headphones! It’s most rewarding to know that you appreciate the great sound quality, comfort, and long battery life. We’re also glad to hear that you find the controls easy to use. Thank you for your wonderful feedback!
Best regards,
-Fred