Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10562643
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well really love it would like recommend everyone to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CathyC,
Thank you for choosing Sony!
We're thrilled you're loving your WH-CH720N headphones and that they're working so well for you. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation. Thank you!
Best regards,
-Fred
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones. I like them. The sound is good. If only they were a little louder though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioC,
We're so glad to hear you're enjoying the WHCH720N headphones! Their design, comfort and sound quality make them perfect. The Sound Connect app can improve your listening experience by tailoring sound preferences.
Thanks for choosing Sony!
-Aldair
Works for iPhone only not Androids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but they only connect to an iPhone and i needed headphones for a Samsung Android so i was not able to use them and had to return them. It needs to be more specific that it works for iPhone only.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sony - WHCH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, features and easy to setup / pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRami,
Awesome! We're glad that you like the sound quality and user-friendly functions of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great overall headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fits snug on my head, just wish it had a little more battery life for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, EthanB. We’re delighted to hear you’re enjoying the great sound quality and comfortable fit—they’re designed to deliver a premium and snug listening experience for extended use.
We appreciate your feedback regarding battery life and understand longer trips can require more playback time. While the WH-CH720N already offers a long battery performance for daily use, your suggestion is valuable and helps us explore ways to further improve our products in future updates. In the meantime, we recommend making use of the quick charge feature: with just a short charging session, you can enjoy additional hours of playback, which can help on longer journeys.
Thank you again for choosing Sony and for taking the time to share your thoughts—your input helps us create better headphones for everyone.
Best regards,
Gus
Sony Social Media Team
Ecellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXcellent headphone, durability, battery life long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and feel great on my ears!! awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick
Great Quality and Priced Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to the t.v., great sound and comfort!
I would recommend this to a friendGreat value headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wear for extended time. Simple to operate, good noise cancellation and sound quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gray49, Fabulous! We're extremely pleased to hear that you are enjoying the comfortable fit, exceptional design, impressive noise canceling feature, and outstanding sound quality of your WHCH720N. Thank you so much for choosing Sony! Enjoy! - Romeo
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product with good noise cancellation and good price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmuSweet,
Awesome! Glad to hear you like the quality, noise cancellation, and reasonable price of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound! I can't stand earbuds, so these do the trick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nick,
Thank you so much for your kind words about the WHCH720N headphones! We're thrilled to hear that you're enjoying the great sound quality. It's wonderful that you found a comfortable alternative to earbuds. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaSM,
Awesome! We are very happy that you are pleased with the sound quality and noise canceling feature of our Sony WHCH720N. Our WHCH720N lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WHCH720N allows you to fully immerse yourself in music without any distractions. It is also ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the 5 Star Review and for choosing Sony! - Marco
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. The noise cancelling feature is the best part.
I would recommend this to a friendSony is audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones they stay snugg on your head/ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvnr,
Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
Solid for what I need them for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really a 3.5 to me, but they do what I need them to do. They feel flimsy and the bass isn’t great.
No, I would not recommend this to a friendThe Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life. Good sound. If you want more comfortability spend more money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, Tilor. We're delighted to hear that you enjoy the battery life and sound quality—those are key areas we focus on to deliver a reliable listening experience.
We appreciate your comment about comfort. The WH-CH720N is designed to balance performance, features, and affordability. For users seeking enhanced comfort and premium materials, Sony does offer higher-end models with additional ergonomic features to suit a variety of preferences and listening needs.
Your insights help us continue improving our products. Thank you for choosing Sony, and we hope you keep enjoying your music!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair to any device. The sale price was a bonus too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Good to know your investment is worth it. We're glad that you like the amazing sound quality and easy Bluetooth pairing of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess
Good quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlinB,
You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Good but overpriced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl