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Customer reviews

Rating 4.6 out of 5 stars with 2834 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,834 reviews
  • Rated 5 out of 5 stars

    JV’s Quietcomfort

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and quality of this product is above the expectation. Using this product is making me eargasm.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase good quality for the budget friendly option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-CH720N, Ruth! It brings us great joy to hear that you consider them a nice purchase and a good-quality, budget-friendly option.

      We designed the WH-CH720N to offer a fantastic balance of features, including great sound and effective noise canceling, all at an accessible price point. Your feedback confirms that we've succeeded in providing a product that delivers excellent value.

      Thanks again for choosing Sony! We hope you continue to enjoy your headphones.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    everyday listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very Comfortable and loud enough for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brian,

      We're excited to hear you're enjoying your new WH-CH720N headphones' great audio quality and comfortable design. We can't be happier to know they're loud enough for you!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | sony-global

  • Rated 4 out of 5 stars

    Great daily headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great intro headphone for daily use. Easy to set up and can be used with or without the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to connect. Good Sound. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphone gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson seem to never take them off .i guess the quality and comfort meets his standard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Get the headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son who is on the spectrum. He loves them, the color, to tune me and the bonus is that I don’t have to listen to his programs on his iPad. Win win situation..plus they are cheaper than the Apple or Beats headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaleenaR, Great! You definitely made the right choice. We are extremely pleased your son is enjoying the superb sound quality and incredible noise cancellation of his new WH-CH720N. Good to know he's now able to listen to his programs on the iPad without disturbing others. We're very grateful for this feedback! Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great and has a wonderful battery life. I love these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenF, thank you so much for your positive review! We’re thrilled to hear that you love the WH-CH720N headphones. We designed them with high-quality sound and long battery life to enhance your listening experience, and we’re glad to know they meet your expectations. Enjoy your music and thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i picked this sony headphone up they are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bighenry,

      We couldn't be happier to hear how much you're enjoying the WHCH720N headphones! Make sure to download the Sony Sound Connect app to elevate your experience even further!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable on the ears, noise canceling, and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyT,
      Thank you so much for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you're enjoying their comfort, impressive noise-canceling capabilities, and extended battery life.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, although I couldn’t connect to multiple devices at once.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcoL,

      We're glad to hear that the WHCH720N Headphones are working well! It is true that they don't support multipoint connection; however, we have some other models that do support it, such as the WH-1000XM4 and WH-1000XM5.

      If multipoint connection is a must for you, here is a link with more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multipoint

      Thanks for choosing Sony!

      Best,
      Aldair Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a child in college. Child really liked these. He advised they really keep the noise out he can quietly listen to his music while being in dorm. He has beats but these are better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, 12Dozen! We're glad he likes them. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very good prduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to see what all the buzz is about this headphones, had my eyes on this products for months now. finally got them and love the sound and everything about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pablo, Awesome! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent budget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day. I really love the sound. They're also very comfortable. Oh, and the battery lasts for daayyyysss!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JameekaB! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Shut out the real world...when you want to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over ear headphones with superior sound quality and a fantastic noise-cancelling driver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BCMo, We're truly delighted to know you're enjoying the WH-CH720N! The superior sound quality and effective noise cancellation seem to be real highlights. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound…plus excellent noise cancelling. Definitely helps in loud areas. Plus the adaptive sound and equalizer helps out a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenV, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great !! I would definitely recommend these headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Queststreet773, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US