Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10893395
Customer reviews
Rating 4.6 out of 5 stars with 2849 reviews
(2,849 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price, especially since I got it on sale. Comfortable and lightweight. The ear pieces completely cover the ears and noise cancelling feature works well, although you can still hear noise when in very crowded places. I wish battery life would last as long as my old Beats Solo 3 but it still lasts many days which is good for long days of studying. Unfortunately, it doesn’t come with a case. Comes with a (very short) charging cable but not a charging cube. Would give it a 4.4 star rating if I could. In terms of connectivity, it can be difficult to find and connect to new devices but once it does find the connection, it stays connected unless told otherwise.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinG, Thank you for sharing your experience with the Sony WHCH720N Wireless headphones. We're glad to hear that you are impressed with its performance especially the sound quality and noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional Sound Quality: This suggests the headp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
amazing battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones almost two years ago now and waited until now to write a review for them. they are some of the best headphones i have used. the sound quality is incredibly good and they can get very very loud. additionally, the noise cancelling/transparent modes work very well as well (especially in the gym). one thing i want to highlight is the fact that i use these headphones every day for at least 4 hours and i typically only need to charge them once a week, if that. the battery life is amazing. the only thing i really have to "complain" about is that the microphone isnt that good, but if you arent needing to use the microphone that does not really matter.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyeB!
Thank you so much for your thoughtful review. We are delighted to hear how well the WH-CH720N headphones have performed for you, especially with their sound quality, noise cancelling and impressive battery life.
We appreciate your feedback about the microphone and will keep it in mind for future improvements.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
My first over the ear phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, sounds clean and I use it for my office calls. Bluetooth connection is strong and battery life is quiet good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeys,
We feel privileged to know that the WH-CH720N has become a reliable part of your professional toolkit.
Designing a headset that remains comfortable through a full day of office calls while maintaining a crystal-clear connection is a top priority for us. We are especially glad you're noticing the strength of the Bluetooth and the long-lasting battery life—which provides up to 35 hours of power even with Noise Canceling turned on. Our Integrated Processor V1 works hard behind the scenes to ensure that "clean" sound signature you mentioned, whether you're closing a deal or winding down with your favorite playlist.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Comfort & Impressive Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanR!
Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Hands down Best we've owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of several we have purchased. My kids and I each have a pair. I do construction work in mine and they've saved my head countless times, as well as providing excellent noise protection. My kids put a solid 80 hours a week use, for years on these. The only weak point is the swivel, but it took 2 years for that to fail. So I'd say these are a solid choice. 100% our go to headphones. I have a set of Bose, as a comparison, these may not have the sound clarity, but they fit better and stay on better.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniH
Thanks for sharing how our WH-CH720N headphones have become an indispensable part of your family's daily lives, from construction work to years of heavy use by your kids.
We're delighted they've provided excellent noise protection and proven to be such a solid, reliable choice, consistently outperforming others in fit and stability. It's fantastic to hear they are 100% your go-to headphones, even with the swivel being a minor weak point after two years of incredible service.
We truly appreciate your trust in Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Super comfortable, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lightweight and soft but not cheap. That makes them super comfortable. Audio quality is as expected: good but not "top of the line". I'm quite happy with them and I'll buy another pair soon.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamBestBuy!
We are really happy to hear that you're finding the WH-CH720N so comfortable for daily use. It's great to know you're already thinking about getting a second pair.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
THESE ARE WORTH EVERY PENNY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best Over the ear headphones i’ve purchased in my lifetime. When it comes to comfortability, that is always first on my list when scouting for headphones and sound quality is second. But these said “ITS ME HELLO” Because they have both of those qualities and then some. Multi Connection, crystal clear phone calls even if the Noise Cancelling tech is grand. The Spatial Audio/360 im not sure on because i have an iphone but they still sound oh so sweet.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryA,
It is great to hear that the WH-CH720N has earned the title of the best over-ear headphones you’ve ever purchased! It is also wonderful to know that features like multipoint connection and crystal-clear call quality are making your daily use even better, and we're glad that "sweet" Sony sound is shining through perfectly on your iPhone.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Impressive Noise-Canceling Experience with Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to test the Sony WHCH720N Noise-Canceling Headphones in the sleek black color, and I must say, I was quite impressed with their performance. These headphones offer a commendable combination of noise cancellation, audio quality, and comfort, making them a worthy choice for both everyday use and travel. Design and Build Quality (4/5): The WHCH720N headphones sport a modern and understated design in black, which I found appealing. They are lightweight and have a foldable design, making them highly portable. The build quality is decent, though not as premium as some higher-end options. The materials feel durable, and the adjustable headband ensures a comfortable fit. Noise Cancellation (4/5): The noise-canceling capabilities of these headphones are quite effective. They do an excellent job of reducing ambient noise, whether it's the hum of an airplane engine, the chatter in a coffee shop, or the rumble of a train. While they may not offer the same level of noise cancellation as top-tier models, they're more than sufficient for most environments. Sound Quality (4/5): The sound quality of the WHCH720N headphones is well-balanced, with crisp highs, clear mids, and a decent amount of bass. The audio is generally rich and detailed, making them enjoyable for a wide range of music genres. However, audiophiles may find the bass to be a bit lacking in depth. Battery Life (5/5): One of the standout features of these headphones is their impressive battery life. Sony claims up to 35 hours of playback on a single charge, and in my testing, they lived up to that claim. This extended battery life is perfect for long flights or extended commutes, and a quick charge feature provides 60 minutes of playback with just a 10-minute charge. Comfort (4/5): The ear cushions are plush and comfortable, allowing for extended listening sessions without discomfort. The headband is adjustable and adequately padded, further enhancing comfort. However, some users with larger heads may find the fit a bit snug. Connectivity and Controls (4/5): Pairing the headphones with Bluetooth devices is straightforward, and I experienced no connectivity issues during my testing. The onboard controls for playback, volume adjustment, and calls are intuitive and responsive. Additionally, the headphones support voice assistants like Siri and Google Assistant for hands-free control. Conclusion: In conclusion, the Sony WHCH720N Noise-Canceling Headphones in black offer an impressive overall package. They provide effective noise cancellation, a well-balanced sound profile, exceptional battery life, and comfortable wear for extended periods. While they may not compete with the absolute top-tier headphones in each category, they strike an excellent balance between performance and affordability, making them a compelling choice for most users. If you're in the market for a reliable pair of noise-canceling headphones without breaking the bank, the Sony WHCH720N headphones are certainly worth considering.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdoge,
Thank you so much for making an effort to share your detailed thoughts with us! It's lovely to hear your positive feedback with your new headphones! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Super Product ***
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-CH720N headphones for a while now, and they’ve been fantastic. The first thing I noticed was how lightweight and comfortable they are—I can wear them for hours without any discomfort. The sound quality is amazing, with clear vocals and deep bass that make my playlists come to life. The noise cancelation is solid, easily blocking out background noise when I’m working or commuting. The battery life is a game-changer—I’ve gone days without needing to charge, and the quick-charge feature has saved me more than once. Pairing them was super easy, and switching between my phone and laptop is seamless. My only gripe is the plastic build, which doesn’t feel as premium, but for the performance and price, I really can’t complain. Overall, these headphones are a great mix of comfort, quality, and features. Highly recommend!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Rated 5 out of 5 stars
Excellent sound and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift that has been appreciated. Lite and works great. Could be a bit better for storing in a bag, but otherwise excellent sound and comfort.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorScott!
Thanks for the review! We are excited to hear that the WH-CH720N has been such an appreciated gift.
We appreciate the feedback regarding how they store in a bag, but we're glad to know the comfort and sound are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Very comfy and good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and easy to use. The chime noise when it connects is far more pleasant than the sterile robot voices others use. Good battery life and reasonably durable. Very comfortable to wear Only tricky part is finding the answer call button. I often hit the volume up or down one by accident.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, we are delighted that you are enjoying the sound quality, ease of use and comfort of your WH-CH720N headphones!
The excellent battery life, rated for up to 35 hours with Noise Cancelling enabled, along with the comfortable, lightweight design, makes them perfect for all-day listening, which is exactly what they were engineered for.
In relation to the call button issue, to help you identify it without looking, look for a small, raised dot or bump on its surface. While the volume controls are typically the ends of a rocker switch, the call button features that distinct tactile marker to guide your finger by touch.
We hope this helps!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Sony Wireless Noise Canceling headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife so she could listen to her programs on her phone while working or exercising. The headphones seem to have melted to her head since I never see her without them. They are incredibly light which was important since she's tiny and the battery life is amazing. The active noise cancelling is very good and with the over the ear cushions really insulates from outside distractions. I think she exaggerates just HOW good the noise cancelling is especially when I'm trying to get her attention, but it must be very good. I can watch a high action movie with her on the sofa next to me watching new clips and she's perfectly content. Overall, she loves them, and I'll buy another set as soon as these break or wear out.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Comfort + immersive audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Audio. 10 stars for the comfort. Worth the money spent
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, UdithW!
We are absolutely delighted to hear you are giving the comfort of your WH-CH720N headphones "10 stars"! Ensuring our headphones offer an exceptional listening experience and all-day wearability is a top priority for us. It's also wonderful to know you are enjoying the great audio and find them worth the money spent.
Thank you again for choosing Sony! Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best of the best in terms of performance and sound quality. Not to mention, the comfort is a win! Noise canceling feature works very well even in the airports. Sleek styling and great wireless connection strength. The bass is great and the volume is ideal even in loud settings. The battery lasts long. Listening to music, watching TV or playing games is much more enjoyable with these on!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MattG,
Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!
We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.
It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.
We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.
Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying these are really really good for the price. They fit great on my head, are super lightweight, and comfortable, and sit over the ears nicely. The sound quality is also really good. Are they the best in the world? Probably not but for the price of $150 they are fantastic. And if you get the Sony app and play with the EQ you can make them sound EVEN BETTER Definitely worth the buy if you're looking for budget-friendly headphones!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorD, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Fit, Sound quality, Weight
Rated 5 out of 5 stars
Beyond amazing and piercing friendly!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these initially because i needed some over the ear headphones for the gym. ive never had noise canceling headphones before so i didnt care for that aspect much at the time, but now, even in my house, i dont want to take them off. I absolutely understand the hype now. Besides the great noise canceling quality, the sound quality is amazing. One of my favorite things of this headset, is that it puts no pressure on any of my hard cartilage piercings and even with stretched ear lobes, they fit perfectly in the headphones- which was a must in terms of headphone shopping. These headphones dont squeeze and they are very light weight. I am absolutley obsessed with these!!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannah, Thank you for your detailed and enthusiastic review of the Sony WH-CH720N! Your personal journey from skepticism about noise cancellation to becoming a fan, along with your insights on comfort for those with piercings and stretched lobes, is incredibly valuable. Your passion for these headphones really shines through, making it a compelling recommendation for anyone in the market for comfortable, high-quality headphones. Thanks for sharing your experience! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Painless To Use & Great Value for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great value for the pricepoint (I think I got them for $99 on sale). Bought these for work since my home setup is Apple-only. Pairs with my office laptop (Dell) flawlessly every single time - which was my number one concern. (I haven't tried switching them back and forth, so I can't speak to that.) Sound and mic are both decent (not studio quality by any means, but fine for Spotify and Microsoft Teams, which is all I use them for) and the controls are reasonably intuitive (pressing the power button gives you a nice spoken battery percentage, and the volume + play/pause buttons are hard to tell apart, but you get used to it). I also give these high marks for convenience. Noise cancelling is pretty robust; it works well in a busy office, and they're comfortable enough to wear for an hour or two at a time (they are heavy enough that you know they're there, though - I don't know that I'd wear them for hours and hours on end uninterrupted). But what really surprised me is range and battery life. I only have to charge them maybe once a week with intermittent usage throughout the day, they charge really quickly, and the range is good enough that I can get up and walk to get a cup of coffee from the break room (approx 50 feet / two walls away) no problem.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yume, You've made an excellent choice! Thank you for upgrading to your new WH-CH720N headphones. We're glad you're enjoying all the improvements we made on these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Whether you’re working from home or relaxing with your favorite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable. With up to 35 hours battery life, you can wear them for longer without needing a break. Thank you for sharing your awesome feedback and for choosing Sony! -Jess















