Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality, Weight
Good sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use it for my tv. Very light, exceptionally good sound, and a long battery life. Definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, SimonR!
We are so pleased to hear how much you are enjoying the WH-CH720N headphones, especially for TV viewing! It is wonderful to know that you find them very light and that you've experienced exceptionally good sound and a long battery life.
We agree they are definitely worth the money, and we appreciate you choosing Sony for your listening needs!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and connects well with both my PC and my iPhone. The battery lasts a surprisingly long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christy,
Thanks so much for sharing your feedback on the WH-CH720N headphones!
We are honored to hear that you're enjoying the great sound quality and that the connection with both your PC and iPhone has been smooth. It's also excellent to know the long battery life is a pleasant surprise!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Fantastic sound, microphone is subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Im hearing music in ways I've never heard before, and gaming is more immersive than ever. Bass is fantastic, and sound cancelling is so good that i get paranoid about my surroundings sometimes. 10/10 sound quality. The microphone on them is practically useless, though. Works fine for making phone calls, but don't plan on using it for any form of content creation, your phone or laptop microphone will be higher quality than this audio. Ive been using them every day for weeks and just had to charge them for the first time yesterday, battery life is very impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCDC,
We are absolutely thrilled to hear that the WH-CH720N headphones are delivering such an immersive audio experience for your music and gaming, and we're proud that the sound quality, bass, and long-lasting battery life have earned a 10/10 rating! However, we appreciate your candid feedback regarding the microphone quality for content creation purposes. The microphone technology in this model is primarily optimized for clear, hands-free voice calls in daily use and not for professional-grade recording or broadcast audio; for higher-quality, low-latency communication like content creation or serious gaming, we recommend utilizing a dedicated, wired microphone or one of our specialized headsets like the Sony INZONE series.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Weight
Solid Overall Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Wireless Noise Canceling Headphones offer decent noise cancelation, dulling outside noise even without music playing. They're lightweight, and the soft ear cushions make them comfortable for long wear. I bought them to cope with the incessant construction noise in my neighborhood, and they’ve been helpful, which I really appreciate. So far, the battery life has been good. The dark yet vibrant monochromatic blue color is gorgeous but subtle. Overall, I've found these headphones to be a solid choice for everyday use at an affordable price.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Solid all around headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for all around good headphones this is it! Battery life (30 - 40 hours) is great! This charged by USB C and it charges quick. The sound is very good, Im no audiophile but I can tell you with confidence that these do sound very nice! These headphones also fit around my ears and on my head quite well. I can wear these for an extended amount of time without feeling any type of discomfort. Im also a big fan of the noise cancelation feature on these, its works wonders. The color is nice, I bought both the black and blue ones. Last but not least is that I can also use the 3.5mm headphone jack with these headphones! Super cool since most companies dont offer this feature no more! Id say the only downside is that these dont come with a case to protect them but thats me being nit picky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WarrenM,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are very grateful that you like the amazing sound quality, comfortable fit, noise canceling features, wireless and wired connectivity of your new WHCH720N headphones. We appreciate and taken note of your feedback with regard the case. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great value, especially when on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale for around $82. Works great, sounds great without too much fiddling with the EQ settings in app, and is very comfortable! There is a cool feature you can enable in app where the noise cancelling gets enabled or disabled depending on if you're sitting/walking. There was another settings relating to your location but disabled it. Speaking of, the noise cancellation sounds better then my air pods pro 2 (In my opinion) and I feel more isolated when in my noisey work setting. I also picked these out for multipoint. The multipoint is quite nice and the switching is fairly seamless. I use it with my phone, work and personal laptop, and my steam deck. No apparent issues! Sounds great on the deck. I've had these for about 4 months at the time of writing and haven't had any problems. I do wish they were more compact but for the price I can't argue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, it is fantastic to know you’re having such a positive experience with your WH-CH720N headphones!
We really appreciate you sharing your thoughts and it’s great that you’ve been getting the most out of the multipoint connection and noise cancelling.
Thank you for choosing Sony and for taking the time to share your feedback!
Best regards,
Estefany
- Pros mentioned:Sound quality
Satisfying purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift. I had to open the box and inspect them and test the audio myself before gifting them. I like them so much, I almost went back to the store and bought myself a set but I didn’t because I don’t prefer headphones, I prefer earbuds and the ones I bought for my friend were the last of this style/series and in a color she likes. My friend loved them. She bought a cute case for them almost immediately. The connection process was a bit troublesome at first but we figured it out quick that they were trying to connect to my phone instead of creating a new connection with hers lol I disconnected the headphones from my phone and they connected to her phone easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick!
Thanks so much for sharing your story and the feedback.
It is truly wonderful to know that you liked the WH-CH720N so much you almost kept them for yourself, and that your friend is already enjoying them with her new case!
The WH-CH720N offers up to 50 hours of battery life and support Multipoint Connection, which actually allows them to stay linked to two devices at the same time.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality, Weight
My favorite cans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can tell it's of lower quality because of the plastic feel, but I love the lightweight feeling. The sound is great, love the ANC as it truly blocks noise out. The cushions are very comfortable. I also like that there is no touch buttons - only true buttons to control volume, next song/prev song, ANC on/off, and power on. Color is beautiful. Can get the app to control EQ, etc.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones’ sound quality is very good and they are comfortable. They cover my ear and have great noise canceling. Battery life’s perfect too! They lasted for a week of not so heavy usage.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Best headphones ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling feature. I use the headphones at the gym. I BARELY hear anything besides my music. They are nice and lightweight so I don't get headaches. They fit perfectly over my ears as well. The battery life is long and is a quick charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyJunkie,
Thank you so much for such a great review! We're happy to hear you love the great sound, noise canceling features, lightweight, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Weight
Better than wh-1000xm4 for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones enough to get a second pair. They are very lightweight and pretty comfortable for using long hours although they could have larger cups. The noise cancelling is decent. I dropped a star for the negatives, and because I can tell the material of the cups will have to be replaced at some point since that type of material wears out faster than felt. But overall, these are better and more comfortable than about 5 others I tried, including Sony's higher cost wh-1000xm4 that were too large for my head. Battery life is excellent, as-is bluetooth connectivity.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Durable, lightweight. Excellent buy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DaleA!
We are absolutely thrilled to hear that your WH-CH720N headphones are delivering that awesome sound quality you were looking for! We specifically engineered these to be our lightest overhead noise-canceling model, so it’s wonderful to know that the lightweight design and durability are making them a great value for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is light, comfortable and the battery last a long time! I received this product a few months ago and uses it on a daily basis for more than three hours at a time, and only need to charge it may be once a month. The noise cancellation is pretty good,
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Wife likes 'em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, easy to use, good quality, good sound. (I've been happy with the previous generation WH-C700N). Good for day-to-day when we're on our laptops -- and now we're not having decide who gets to use the noise-cancelling headphones next time we're on a long airplane flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomS!
Thank you for sharing your experience with the WH-CH720N headphones. We are delighted to hear that they offer lightweight comfort, ease of use and high quality sound, enhancing your daily activities and travel experiences!
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort
Lightweight and sound good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves them, he really haves dropped them a few times and they are still in good condition lol and also they do last him a while before having to charge again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review!
We are absolutely thrilled to hear that your son is loving his WH-CH720N headphones! It’s great to know they’re standing up to a few drops and that the battery life is keeping up with his listening habits. We design our gear to be as durable as it is high-performing, and it sounds like they’re passing the test!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Weight
New Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, battery lasts for days, very comfortable to wear all the time, and not heavy at all. I just wished it came with a case to put them since they feel so light and easily breakable. Some sound may also leak at very high volumes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GMora, thanks for the fantastic review of your WH-CH720N headphones!
We're thrilled to hear how much you love your headphones – it's great that the battery life and comfort are standing out! We understand your feedback about wishing for a case and the concern about them feeling easily breakable due to their lightweight design. While they don't come with a hard case, their durable build is designed for everyday use.
Regarding sound leakage at high volumes, this can sometimes happen with over-ear headphones, please try testing with the sound adjustments on the Sony Connect App to avoid this to happen again. You can also refer to this article: ''What is Noise-Cancellation and what can I expect?'' [https://www.sony.com/electronics/support/articles/00203389?utm_source=glean]
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work outdoors in the lawn care industry. These headphones are great at noise canceling. Winter months either running a backup blower, a log splitter and any other loud equipment these are great for noise canceling. Battery life is good and they seem to be of great quality. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HermanW,
It’s rewarding to hear that your WH-CH720N headphones are performing so well even in demanding outdoor work environments! We know how loud equipment like blowers and splitters can be, so it is fantastic to know our Dual Noise Sensor technology is providing the peace and quiet you need to focus on your job.
We designed these to be our lightest overhead wireless noise-canceling headphones to ensure they stay comfortable throughout a long workday. We truly appreciate you recommending them to others who need reliable quality in the field.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Love these !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, great sound quality and price. I bought mine back in August and they still work wonderfully. The battery life on these is still very surprising, since I haven't had to recharge them yet. I use them every other day for about an hour or two, so do with that what you will. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yazmin,
That's great! We're glad to hear that you love the sound quality, price point and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear for a long time. Very good sound. Nice battery life…
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ElijahW!
We are so pleased to hear that your WH-CH720N headphones offer comfortable wear for a long time, along with very good sound and nice battery life. We designed them for extended, enjoyable use!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves it. Sound quality is great. Nice noise canceling feature and comfortable to wear. Truly is an over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
We are excited to hear that your daughter is loving her new WH-CH720N Noise Canceling Headphones! It is wonderful to know that the combination of high-quality sound and effective noise cancellation is providing her with a great listening experience. We designed these to be lightweight and truly over-the-ear to ensure they remain comfortable for long sessions, so we’re glad to hear they fit perfectly.
Thank you for choosing Sony for such a thoughtful gift!
Regards,
Dominick