Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10893395
Customer reviews
Rating 4.6 out of 5 stars with 2853 reviews
(2,853 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaM,
That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.
It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.
Thanks for choosing Sony, have a fantastic day!
DiegoV
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Great sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling features are amazing! Love to work out and use them for workouts. Super lightweight and love to decompress and listens to music. Can’t live without these.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaG!
It is most rewarding to hear that your WH-CH720N headphones have become such an essential part of your workouts.
These headphones are our lightest overhead wireless model with noise canceling, designed specifically for long term comfort.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I was looking for. Great price, excellent sound. Let's mention the great battery life it has. I've had not to charge these headsets since I purchased them.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraC!
Thanks for your feedback! It is fantastic to know that the WH-CH720N is exactly what you wanted and that you're loving the sound, battery life and price.
The WH-CH720N features a massive 50 hour battery life and quick charging, so you can keep the music going for days. It also uses our Integrated Processor V1 for high quality noise canceling and a lightweight design for all day comfort.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Wonderful product !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality and easy to setup with my bluetooth t.v. Now I can not only listen to music , I can listen to my movies without disturbing my fiance while he is sleeping ! The earphones are also lightweight and adjustable fit . Makes watching TV fun. The noise cancelling adjustment button is great! I have a fish aquarium in the living room and when I use the noise canceling button, I cannot hear the filter noise from my aquarium at all! And all it takes is another push of the button to switch back without the noise cancelling feature !
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Trish!
We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s fantastic that you found them easy to set up with your Bluetooth TV and that they are enhancing your movie-watching experience. We designed them to be lightweight and comfortable for long listening sessions, so it's great to hear that the fit is working well for you.
Your feedback about the noise-canceling feature is particularly rewarding. We're happy to know that the headphones are effectively blocking out the sound of your aquarium's filter and that you're enjoying the seamless transition between modes.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Weight
Rated 3 out of 5 stars
Good, not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived without a charging wire, which is fine, I have many, but that was annoying. I do like they are over the ear,so much nicer than on. They connect quickly to every device I use them for. Good, fast charge, and good battery life. Noise canceling is ok, not as good has my Samsung headphones. They are very lightweight.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrennanK!
Thank you so much for sharing your thoughts on the WH-CH720N. We’re really glad to hear that you’re enjoying the lightweight fit and how quickly they connect to your devices.
We are very sorry to hear that your charging cable was missing from the box. That is definitely frustrating and we appreciate you being so understanding about it since you already have spares on hand. However, if you change your mind and would like help getting that cable replaced, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this.
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love it but hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my preteen. The price was great and the product really delivers. They stay charged all day. My daughter loves that!!! I hate the fact, that I have to text in order to get her because the noise canceling is so darn good! I'm pleased with my purchased.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominqueL,
We are so glad to hear that your daughter loves her new WH-CH720N headphones! It’s great that the 35-hour battery life is keeping up with her all day, though we certainly understand the struggle of trying to get her attention through that "darn good" noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
NEAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my first pair of ANC headphones and they're pretty solid! great sound, ridiculously good battery life, decent noise isolation and an overall comfortable build that actually had me forgetting I was wearing them on occasion which is new for me as a video editor who spends hours in front of my computer with headphones on and experiences uncomfortable amounts of head pressure during longer sessions. I had a couple of problems with connectivity on my phone the first time I turned them on but it went away after i updated the companion app (which also provides audio customization if the out of the box sound isn't to your liking) and it was smooth sailing from there! Give these a shot if you're in the market for entry level headphones that won't break the bank and are actually a fun listen!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jude,
Thank you so much for taking the time out to share your experience! We're happy to know you are enjoying the amazing sound quality, long battery life, comfortable fit, and noise canceling features of the WHCH720N. We're glad to hear that the connectivity issues has been resolved after updating the software. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones does its job. Its perfect for trying to watch your own show without disturbing anyone. And its noise canceling is a game changer. It drowns out noises and give me some time to relax and enjoy peace and quiet. Fits well on my ear comfortably. Doesnt get in the way when doing chores. Sound is very good quality. Battery last really long. Good product
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Portability
Rated 5 out of 5 stars
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line: great headphones at a very affordable price. These aren't the best noise cancelling headphones out there, "noise mitigating" would probably be more accurate, but they definitely cut out ~70% of background noise. Probably wouldn't be great on airplanes, but for studying/writing these have been great. Battery life was pretty surprising, I didn't expect it to last as long as advertised. They charge fast, last forever and maintain really solid sound quality. Cons: The only thing I wish was different was they don't fold up so transporting them is tricky. However, this was stated in the product description so I can't really complain
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones great quality last long hours without charging very comfortable don’t slide off when I go on runs or when I’m working out the noise cancellation works pretty good I love these headphones
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmelyNicole! Thank you so much for your kind words! We are truly delighted to know that you are enjoying the WH-CH720N headphones. It's fantastic to hear that their long-lasting battery life and comfortable fit are making your workouts and runs more enjoyable.
We designed these headphones with advanced noise cancellation technology to enhance your listening experience and we’re thrilled that you are finding it effective.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, easy to use, sound great. I like that they cover your entire ear and the battery life is great.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Eloisa!
We are so pleased to hear that your WH-CH720N headphones are very comfortable, easy to use, and sound great.
It’s wonderful to know that you appreciate the over-ear design for full coverage and that you are enjoying the great battery life. We designed them for comfort and endurance, so your feedback is a great validation of those features!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones for decent price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my old glitchy WH-1000XM3 headphones that finally kicked the bucket. I have XM5's for home use, but needed something decent and not too expensive to use at work in a loud dusty lab. These are pretty decent for the price! The sound is fantastic, which is what I was having trouble finding in similar headphones that boasted noise cancelling capabilities. These only have 2 sound modes as opposed to 3 on the "fancier" headphones, but I never actually use the full noise cancelling so that doesn't bother me. There is some sound that comes through on the noise cancelling setting, but it doesn't bother me, as I need to hear some stuff and don't like too much sound to come through. These headphones are really light compared to my fancy ones, which again is actually really awesome while I'm working. I don't get a lot of fatigue on my head, which is great because I'm wearing these for hours at a time. I haven't used them enough to test the battery time, but seems to be going strong so far!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other headphones I’ve tried, these are by far my favorite. The volume is loud which I love and I also love how you can choose to have noise canceling on or off. They don’t fall off at the gym and are great for working out. For the price I feel like these exceeded my expectations. I would choose these over any other headphones.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie,
It is truly wonderful to know that the WH-CH720N headphones are your favorite! We're thrilled to hear that they exceed your expectations with the volume, the flexible noise canceling feature, and that they perform perfectly for you while working out at the gym. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
All around great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud, clean, immersed sound. Very light weight and super snug fit. Can easily fall asleep with them on the airplane without worrying of them falling off. Would 100% recommend. Last but not least the price is perfect. Great value for your buck !!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello George4less,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering loud, clear, and immersive sound while also providing a comfortable, secure fit perfect for travel. Your recommendation means a lot to us, and we're glad the value aligns well with your expectations.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Headphones work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality and excellent noise canceling! Lightweight, comfortable for long use, and the battery lasts forever. The blue color looks sleek - great value for wireless headphones!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
best headphones yet!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for more than a year, and it's my favorite pair of headphones. It's comfortable, light weight, and the sound is great. Unlike another pair of Sony headphones, this one doesn't hurt my ear. I think it might be the way it's shaped, but I can wear this for hours on end. Great pair!! I'm actually considering buying another pair for standby!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little challenging to connect to my Sony receiver but that is probably more an issue with the receiver than the headsets themselves. Very comfortable and adjustable, I use them when exercising so the whole house doesn't hear my movies playing in the background. Sound is very good. Charge seems to last awhile, I haven't timed it.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mamadragon96,
Thanks for sharing your experience with the WHCH720N headphones! We're happy to hear that the sound quality, comfort, and battery life are working well for you. Using them during workouts to keep things quiet around the house is a smart move! If they connect successfully to other devices but not to the receiver, you might need to check the receiver's specifications.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Lost them. Going to buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were the best I’ve owned. Lightweight and long battery life. The best thing about them was the awesome sound!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Staninokla,
Thanks for sharing your feedback on the WH-CH720N headphones.
It's wonderful to know you're enjoying the lightweight design, long battery life, and most importantly, the awesome sound. We're thrilled to hear you're happy with your purchase!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!! Not as loud as i would prefer but you can adjust the volume to your likeness in the app and that’s very handy. Very comfortable. I wear mine to the gym daily. They dont slip when i’m running, bend over, or lifting. The noise canceling is top tier! Battery life is amazing (I cant tell you the last time i charged them tbh). Easy to connect and functionality is very easy.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dreka, Thanks for the 5-star review. We are glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones, good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent with these deep bass noise along with strong mids really balance out of the sound. And I’m very impressed with the active noise cancelling as well. It basically eliminates all of the engine hum on a plane and gets rid of lots of low frequencies extremely well. You can use an app to fine tune settings which worked well for me although I didn’t really need to change much. Battery seems good but I haven’t tested it to the max. Pairing and connectivity has worked well, doesn’t switch as seamlessly as AirPods between my devices but has been as easy as selecting them in devices for it to pair up.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightchaser,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're delighted to hear your enjoyable experience with the excellent sound quality, noise canceling function, connectivity, features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris















