Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
10/10 would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise canceling ability. They are comfortable on my head and do not move around while also being nonrestrictive. The battery is much, much longer in comparison to the airpods I've owned previously and only need a charge every few days despite me using them for up to 8 hours a day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyS,
Thank you for the purchase! We're glad to hear that you like the sound quality, noise canceling, and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for skull candy evo crusher and i am so glad i did
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kalepa, we're sorry to hear that you had returned your Sony unit because of the low sound level. We really wished we could turn your opinion around regarding our WHCH520. It is recommended to follow this when dealing with low sound level issues:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776823.html?search=low%20sound
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com
We hope you consider Sony again. ~Earl
- Pros mentioned:Battery life, Sound quality
AMAZING!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones! noise cancelling is great and the battery on these are long lasting! completely wireless and the EQ custom feature is my favorite. will buy this for my wife
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanAnonymous, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality, WeightCons mentioned:Bass
Noise Cancelling with great sound on a budget
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is quite phenomenal. As someone who enjoys listening to music a lot, I feel like this does wonders because it's such a lightweight headset. The noise cancelling is not bad too. I tried it while vacuuming and I couldn't hear the vacuum that's just on my hand. However, it also doesn't completely drown out the outside noises and that's good because I want to be able to hear around me. The sound quality is pretty good. I hear the highs, mids, and lows pretty nicely. If you're looking for a headset where the bass is booming, this might not be it though. I think it's a good balance headset. My biggest complain with this headset is that as lightweight as it is, it doesn't let my ears breathe. My ears would be sweating after maybe only about 45 mins of wear. The ear muffs would be wet too. I guess this is more of testament that it really fits my ears well and that it covers your ears entirely, but I've worn headsets where my ears are still able to breathe even with passive noise cancellation. Overall, I think it's a solid headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
Thank you for your time writing this review. We're really glad you like the great sound quality, bass, and noise canceling features of your new WHCH720N headphones. We're sorry to hear your discomforts while wearing the unit. Try adjusting the fit of the headphones to a more comfortable position. You may check this link with information about wearing the headphones: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Good Gym Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these solely for gym training which does wonders for me during my training days. However, i find myself using these more often during the day because they work so well. I also have the Airpods Max which work well as they should. These ones are a lot lighter on my head and they do the same job. I like the app because i can use it to change the ambient sound and it also keeps track of my listening habits as well as the activity from my music app. I made a good choice to purchases these for the gym and just for everyday use now as well. Would buy them again when i need to. $99 was a good price for them though. Im not sure about $150.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi huuustiiin, Thank you for sharing your wonderful experience with your new Sony WHCH720N! We're so happy to hear that you're enjoying the lightweight design and a variety of presets and custom features using the companion app. You've made a great choice and thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! I'm not qualified to write a techy review but what I can say is that they drown out my husband's loud tv and everything else. Every wife should have a pair! Lol! I wish I'd bought them years ago. They are marriage savers, for sure. Sound is great and when he's sitting next to me he can't hear any sound coming from them at all. They were easy for this technophobe to connect to my devices, too. Good quality, comfortable for the price. Very happy with these overall! Ladies, buy 'em!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, user631869! We're glad that you are having a joyful experience with the Sony WHCH720N Wireless headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and a nice sound all around, was suprised at the price and battery life versus similar headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria,
That's great! We're happy to hear that you like the sound quality, comfortable design and battery life of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
A+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones!! This is my first Sony branded headphones and I gotta say I’m impressed!! Noise cancelling is good and the sound quality is excellent!! Comfort is top notch and I can wear them for hours without discomfort. Make sure you download the App to your smartphone!! The default sound is okay but after adjusting levels through the App the sound is awesome! Only real downside to these is that it does not include a carry case. I found a good one on Amazon for $20. Highly recommended!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferF, Thank you for your feedback on our WHCH720N Headphones. We're glad to hear that you're happy using our product and find it worth purchasing. Glad to know you are utilizing the built-in equalizer on the Sony Headphones Connect app and you appreciate the incredible audio, excellent noise cancellation, and exceptional comfort long long periods of time. Sony commitment to customer satisfaction is our top priority. Thanks again for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great for the money, may require eq. tweaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying Sony headphones for a few years. Their noise cancelling works great for me, while other brands make me feel too much "pressure" in my ears. This model has good noise cancelling, looks good, and is very comfortable. The construction is not as solid as their top of line, or this very model two years ago. The sound quality is... interesting. The low frequencies are there, the highs are there, and the mediums are weirdly amplified. Almost all modern headphones have a built in equalizer that filters out mediums in favor of high and low, but this one doesn't, so the songs might sound flat. I use a media player app with a pretty good equalizer, but it took some tweaking to get the sound right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS,
That's great! We're delighted to hear that you like the noise canceling and sound quality of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Fit, Sound quality
Seems like a good quality product for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably over my big ears and stay in place without undue pressure. Sound clarity is pretty good IMO, noise cancellation could be better but maybe I just haven’t mastered that control. Battery life is OK but you have to keep an eye on how much charge remains. Connectivity is usually not a problem except if I have them on in the car.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobL, we're glad you are enjoying your new headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and sounds great. The color is exactly what I wanted. Sounds clear. The battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kellybird,
Awesome! We're glad that your new Sony headphones perfectly suits your needs and expectations. Nice to hear you are enjoying the great sound, color, and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Quality headphones!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my teenage son! Very comfortable and flexible. Hours long charge! Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenB, That's great! We are happy to hear that our WHCH720N wireless noise canceling headphones are perfect for your teenage son. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality, Weight
good headphonss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i dont like about them is that they bleed when you have ur volume up half way and the noise cancelation isnt the best. & they dont fold nd it doesnt come with a case But other than that, they are super comfy and love the sound and super lightwieght!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hiwot, Thanks for the feedback. While we're glad you like the sound quality and lightweight design, we're sad to hear that the sound isn't good when you raise the volume. Make sure to keep your device up to date to avoid any performance issues. Make sure to use the Sony Sound Connect app to customize the audio settings to work with your headphones. Unfortunately, it does not fold and no case is included in the package. However, the earcups are also designed to swivel and fold neatly into a carry case along with the cable for easy storage and portability. Regards, -Craig
- Pros mentioned:Battery life, Sound quality
Nc headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable lightweight long battery life and sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, HowardF!
We are so pleased to hear that your WH-CH720N headphones are exceeding your expectations!
It’s incredibly rewarding to know we successfully delivered on the key features you value most: being lightweight for all-day comfort, providing amazing sound, and offering the convenience of a long battery life. We specifically designed the WH-CH720N to strike that perfect balance of high-quality Sony performance and an affordable price, so your feedback is a wonderful confirmation of that effort.
Thanks again for being a Sony customer and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and very comfortable. Battery lasts surprisingly longer than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User318720, Perfect! You definitely made the right choice! We're truly delighted to hear you love the amazing quality, exceptional comfort and long-lasting battery life of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing Noise Canceling for Noisy Neighbors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible! I got them while they were on sale for $120, and they were so worth the money. I had new neighbors move in, and they were so loud at night and during the day (I telework most days) and I was becoming miserable because they made focusing on work hard and at night were messing with my sleep schedule. I tried lots of things to resolve the issue (my air pods, white noise okay night, silicone ear plugs, etc.), but nothing seemed to help, either it would help with higher frequency sounds like their voices, or it would help with lower sounds like the bass of their TV/speaker, but not both. I got these headphones as a last resort, and they are amazing! They were being super loud the other day, I put these on, turned on ANC, and couldn’t hear them at all. Even without playing music! My roommates also have Fridays off (I unfortunately don’t), and sometimes could be distracting from work even with my door closed, I wore these one Friday morning and didn’t even realize they were both awake and in the kitchen (with my bedroom door wide open) till I took the headphones off! Absolutely amazing! Now the downsides/reason for 4 out of 5 stars? For one, the bass on these is super boosted (granted that’s in the name), however you can adjust that in the app so that’s not much of an issue honestly. The real downside is these are a tad large/better for larger heads, they’re not the comfiest (they can kinda hurt the top of your head over time, but I find I can fix this if I put a scrunchy or something cushiony on my head under the part that rests on the top of my head), and they’re also kinda ugly (honestly might just be my opinion, they’re def not as cute as the Apple ones or Bose ones). However I don’t plan to wear them out, so honestly all those things I don’t mind, it would just be things to be aware of! Also probably not the best for the gym if you have a small head, they’d probably fall off with certain movements. Additionally the microphone is actually very good, as long as you have ANC activated, otherwise I have been told it sounds like someone is crinkling a wrapper constantly in the background. But overall, if you are dealing with loud neighbors, telework in a noisy situation, etc. these are amazing (just maybe wait for them to go back on sale again)!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieR,
Thanks for sharing your review and experience with the WHCH720N. We're thrilled that you are enjoying the noise canceling function of the headphones. Your feedback about the bass quality, comfort, and design is greatly appreciated.
Sound quality may vary depending on the source content. We're glad that you were able to use the Equalizer/CLEAR BASS setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Good sound and great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Early black friday sale deal that is great value, but not the best made product. Price point it is good. $89 on sale is why we purchased it. Wife will be using this while mpwing grass on our 5 acre farm. Sound bumps well and seems to hold charge for a long time.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for me. The sound canceling is one button. I was over a 100 ft away from my phone and the headphones stayed connected. Sound is good. Couldnt be happier.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good pricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your antihelix stands out (like mine) i would maybe consider another pair due to the discomfort it may cause during long term usage. Another thing i noticed is that sometimes the audio cuts? which can be somewhat annoying during a jam sesh. Besides that, the quality and pricing are very good. Noise cancellation is decent. What i love the most is the battery life. Seems like it lasts a life time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jellybeanz, Thank you for the feedback on your experience with your WHCH720N. While we're glad you like the overall quality, decent noise cancellation, and excellent battery life of these headphones, we regret to hear about your discomfort over long period of usage and audio cutout issues. This is definitely not the news that we would like to hear. We understand that finding the perfect fit can vary from person to person. We recommend adjusting the slider (left and right) to ensure comfortable fit for long period of time.
And for audio cutout/skipping issues, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort
love em
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they work perfect, they are comfortable, and the battery life is long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User603982,
Thank you for the review! We're delighted to hear that the Sony - WHCH720N headphones are working perfectly for you, especially for the price. We love hearing that you find them comfortable and that the long battery life is a standout feature. We designed them to offer fantastic performance and comfort, and it sounds like they're doing just that.
Thank you for trusting Sony!
Best regards,
Dominick