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Customer reviews

Rating 4.6 out of 5 stars with 2878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,878 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Affordable NC, lightweight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, noice canceling function works decently as expected. Worth the price tag for all the functions that are advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good mid range headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good. No issues so far. Good fit even during gym sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alchvmy,

      We're glad to hear you're enjoying the sound quality and secure fit of your WH-CH720N headphones. It's great to know they're holding up well during your gym sessions.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are of amazing quality. I would recommend purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top Notch Noise Cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony offers a diverse range of headphones, known for their solid build quality and impressive sound. The model series i got stands out with top-notch noise cancellation, rich audio, and long battery life. Overall, Sony headphones often deliver a premium audio experience with cutting-edge features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rik2023, Thank you for the excellent review! We're thrilled to hear you like the top-notch noise cancellation, rich audio, long battery life, and overall performance of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Hpy so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. They work, they sound okay, and they are comfortable. I have yet to try the noise cancelling feature on an airplane, which is what I bought them for. As these are my first noise cancelling headphones, there is nothing to compare them to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithG, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable Great sound quality and 50 ft Bluetooth range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH720N, MarkD! We are really happy to hear that you find them comfortable, enjoying the great sound quality, and appreciate the impressive 50 ft Bluetooth range. Your positive experience is exactly what we strive for, and we're thrilled our product meets your needs. If you have any further comments or questions, please feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! They are light weight, sound great, and the price is reasonable. Now I can listen to Taylor Swift in my office all day without the interruptions of outside sounds pulling me away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user653623, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    They are nice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like them. They sound great and are pretty comfortable. I do have a few minor issues like the fact that they are just a touch to big on my head even when adjusted so they can fall off easily. But that's a my head problem nothing really to do with the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user518706,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. The step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are immaculate! The way the noise cancelation works when you turn them up is amazing, love them truly. They are comfortable and have a quick charge. Truly these are pretty good for that price, get them, trust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NyssaP,
      Great! We're happy to hear that you like the amazing noise cancelation feature as well as the comfort and quick charge capability of your new Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of expensive (for me) head phones, sound quality is great, comfortable, easy to hook up to phone. Noise cancel and ambient sounds are distinct when in use. Have not tried the hard wire function yet. Would recommend for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewF,
      Wonderful! This brings us joy knowing that this is your first time to buy an expensive headphone and you are pleased with your purchase. We're glad that you liked the sound quality, comfortability and features (noise canceling and ambient sound mode) of our Sony WHCH720N. You will definitely enjoy and will not regret your decision. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Definitely worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, the noise suppression is really good and the ambient awareness is more helpful than i thought it would be. The charge lasts me multiple days with moderate usage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CephalonCas, Thanks for sharing your amazing experience. We are glad that you like the quality and features of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that as a gift for myself, I more used to in ear headphones so I wasn’t sure what to expect. The app allows for a lot of customization in terms of sound so that’s a plus and the sound is clear on phone calls. The only downside is that it is a bit uncomfortable over time but nothing unbearable. Overall good the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user387096!
      Thank you for sharing your experience with the Sony WH-CH720N headphones. We are pleased to hear that you appreciate the sound quality and the customization options available through the app.

      Regarding the comfort aspect, considerer the following tips:
      -Ensure the headband is properly adjusted so that the ear pads fit snugly over your ears without excessive pressure.
      -Take short breaks to alleviate any discomfort.

      We hope these suggestions enhance your listening experience.

      Thanks for considering Sony headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great set of headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, especially for the price. Noise cancellation is good but you still can hear surroundings. Great battery life as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OtisM, we're glad you like the noise canceling feature and battery of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear this comfortably for over an hour. The sound is good. The battery life is impressive. I just wish there was a skip button on the headphones, like they have the volume button. But overall I’m very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValJo,

      Thank you for the 5-star rating and we're glad to hear that you like the comfortable design, sound quality and battery life of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony WCH-720N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good! I mean, you cannot beat the price. They are light weight, and the quality is excellent. I’m so glad I purchased them! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user306690,

      Awesome! We're glad to hear that you like the price point and quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. Color looks cool. Only thing I would change is that the arms don’t bend or fold so you can’t condense them for storage or traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user223436,
      That's good to hear! Thanks for your insight. This will help us improve our future products. We're glad that you appreciate the quality and color of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is 5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are honestly the best affordable headphones I’ve ever bought. I bought these a few years ago and til this day they have worked like the day I first got them. The best thing about these headphones is that the battery will last you for days. I work out with them 5 days a week and the battery is 50% or lower on the 5th day. Mind you I am at the gym at least two hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoryM, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones. They block out the sound with out having to have the volume up loud. They are comfortable and not too soft or too stiff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronS,
      Perfect! We're thrilled to hear your enjoyable experience with the amazing noise canceling features and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones! the fit perfect and not too tight on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshM, Awesome! We are so glad to hear that you are enjoying your new headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is so good on these. I charged them over a month ago and went on 2 road trips totaling over 24 hrs and they still have charge on them.

    I would recommend this to a friend