Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Weight
Quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable alternative to other competitors. Noise canceling is not next level but praises for the price point. Very comfortable and lightweight:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan13!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that you find them a great affordable alternative to competitors, noting their comfort and lightweight design.
The WH-CH720N features advanced Active Noise Cancellation with Dual Noise Sensor technology, effectively reducing background noise. It offers up to 50 hours of battery life without ANC and up to 35 hours with ANC activated.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality, Weight
Beat purchase for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Very comfortable and long battery life. Also, the controls are much easier than other headphones I have had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOLYNDAB,
Thank you for choosing Sony!
We’re really happy to hear that you’re enjoying your WHCH720N headphones! It’s most rewarding to know that you appreciate the great sound quality, comfort, and long battery life. We’re also glad to hear that you find the controls easy to use. Thank you for your wonderful feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, great comfort, reliable ANC, and awesome battery life – these are a solid mid-range pick if you want stylish headphones without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyC, thank you so much for your review! We're very glad to hear you're enjoying the comfort, color, and reliable noise cancellation of the Sony - WHCH720N. It's awesome that the headphones hit the mark for you in terms of style, performance, battery life and value. Thank you for your support and for making Sony part of your day-to-day! Regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work amazingly well. The price-to-quality ratio is excellent and definitely worth it. The noise cancellation performs very well, and the battery life is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RamonV,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones deliver excellent noise cancellation, impressive battery life, and great value. Your detailed feedback encourages us to continue providing quality products that enhance everyday listening.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones fit well, are easy to use and sound great! I like the soft pink color.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SusanT!
We’re so glad you’re loving the fit and sound of your WH-CH720N! It’s also great to hear that the soft pink color is hitting the mark—we love that stylish look, too.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sont WHCH720N Wireless Headphone Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money I have found the sound quality of these headphones to be excellent. They are also very comfortable for long periods of use.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony headphones I love the sound quality. Easy to connect and great battery life. I highly recommend them.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
TCARREON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good on noise canceling. Fit is also very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Blue!
We’re so glad to hear that both the noise canceling and the fit are working out well for you. It’s exactly what we aimed for with the WH-CH720N!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Good Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones! I got them for when I wanted to listen to music but I didn’t want earbuds in my ears, and they work very well. They aren’t too tight on my head, but that means that they slip off sometimes if I’m not sitting up. The noise cancellation and transparency modes aren’t life-changing or anything, but they certainly get the job done. The battery life is amazing, I can use them for over a week before needing to charge them again. They pair easily and they come with an app where you can adjust the sound settings to your liking. My $200 AirPods don’t even have that feature. These are great headphones, and I recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeCool,
We are honored to hear that the WH-CH720N has become such a valued part of your daily listening routine! We are thrilled that you are enjoying the freedom from earbuds with our lightweight design, and that the incredible battery life is keeping your music going all week long. It is especially great to know that you’re taking advantage of the Sony | Sound Connect app to personalize your audio experience—a feature we take great pride in offering to ensure your sound is exactly how you like it.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Cozy & Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, it feels comfortable even after multiple hours of using them. It cancels out noises pretty well and overall im glad I got it for myself to focus on my hobbies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnrebt,
It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.
Thank you for trusting Sony to be a part of your listening experience.
Regards,
Dominick
- Pros mentioned:Fit, Sound quality, Weight
Great lightweight headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightweight headphones. Stay on head very well and sound great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nathan,
Thank you for choosing Sony!
We're thrilled to hear that you're loving your WH-CH720N headphones! It's great to know that they are both lightweight and secure, providing a comfortable fit while delivering exceptional sound quality at an affordable price. We hope you continue to enjoy your WH-CH720N headphones!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-CH720N: epic bass, cozy fit, great ANC. Battery lasts ages, but build’s basic. Love the vibe for music and chill!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
We are so glad to hear you're enjoying the epic bass, comfortable fit, and effective noise cancellation of your WH-CH720N headphones! It's fantastic that the battery life is meeting your needs and providing a great experience for your music and relaxation. We appreciate you sharing your positive feedback!
Thanks for choosing Sony. -Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
No regrets about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. It’s comfortable on my ears, has great battery life, easy to connect, the app was a nice touch, and the sound is great. Is also doesn’t slide off my head often, only when my hair is down and it loses its grip. This was a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, IsabelleG! We're glad you like your new TV. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Headphones are great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headphones. Best quality. The headphones do not hurt his head, either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelisaA,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WHCH720N headphones and that they provide such comfortable wear without causing any discomfort. Knowing our products can bring both quality sound and comfort to your family means a great deal to us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Next best thing to Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite pair of headphones I’ve bought in years. They charge quick, they have excellent sound quality, they have lasted me over a year and they’re comfortable. It’s a shame they raised the price but they are definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KatherineO,
Thank you for choosing Sony!
We're elated to hear that your WH-CH720N headphones have been your favorite in years, providing quick charging, excellent sound quality, durability, and comfort. Your thoughtful feedback about the value despite the price change is greatly appreciated. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
You'll Want These
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable value for the money. It isn't just the crystal-clear sound, with ample bass and dynamic treble. It's the noise cancellation and the sheer comfort. They're light as a feather and don't make you feel like your head is being squished. I'm seriously thinking of getting another pair as a backup. I'm already looking at two pair for my stepsons. Thank you so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerryD, Thanks for sharing your awesome experience. We are glad that you like the overall sound quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, feel great! Lightweight and durable!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DanielF!
We’re thrilled to hear that your WH-CH720N headphones are delivering the great sound and comfort you expect. It’s wonderful to know that the lightweight, durable design is hitting the mark for your daily use.
Enjoy the music and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality, Weight
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great at first…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially LOVED these headphones! Noise cancellation was perfect, and sound quality was great. Unfortunately, either my smaller than baby like ears are the issue (very possible), or the quality has declined. If they aren’t fully charged (sometimes even when they are), the noise cancellation simply does not work. Bluetooth connectivity is great never any issues there, it’s weird to connect but it’s very straight forward. You cannnot take phone calls with this - so don’t even try (not a flaw for me). I love that you can if you have time to have the sound be customized to your ear. Before the issues started it was a 4.5, but today it’s a 3.5 for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristenJ,
We are sorry to hear that the excellent noise canceling and sound quality you initially loved have recently declined, especially regarding performance when the battery isn't fully charged. It is certainly not normal for the noise cancellation (NC) to fail intermittently unless the battery is critically low (below 10%), so this suggests a potential software or power management issue. Please try resetting the headphones by holding the power and NC/AMB buttons simultaneously for about 7 seconds, and ensure you have the latest firmware via the Sony | Headphones Connect app. If the NC performance issue persists even after a full charge and reset, please reach out to our support team for troubleshooting https://us.esupport.sony.com/support/s/support-contact?language=en_US.
Thanks for choosing Sony.
Best regards, Eliab