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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2858 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,858 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Price, Great Comfortability , Overall Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I wanted a pair of Sony headphones as I have heard nothing but great things, after doing my research I decided on the pair as they were a great price espically with the amazing sale Best Buy was having at the time. I have been using the headphones for about 3 weeks now and they are so comfortable and noise canceling feature (main reason I bought them) is so amazing and worth buying these headphones. I would recommend these for college students as the on/off noise cancelation feature is right at your fingertips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaA,

      You made the right choice! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, very lightweight, good sound quality and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive feedback, SamuelR!

      We are delighted to hear you find the WH-CH720N headphones to be a good headset!

      It's excellent that you are enjoying the benefits of the very lightweight design, along with the great sound quality and effective noise cancellation—features we prioritized for comfortable, distraction-free listening.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going for the beats studios until an associate told me to try Sony & i fell inlove. The sound is clear, doesn’t hurt my head, Battery life is amazing. 10/10 recommend & the blue color is beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giselle,
      Nice! Good decision in getting our Sony WHCH720 Headphone. You will surely not regret getting this one. We're glad that you love your new Sony heaphone for its sound quality, amazing battery life and it does not hurt your head when wearing it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony and for recommending it! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for college and they work absolutely wonderful! Noise cancelling works amazing but ambient noise is without a doubt my fav! Would recommend as an affordable option!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, CameronS!

      We are absolutely thrilled to hear that the WH-CH720N is working out so well for your college studies. It’s wonderful to know that the noise cancelling is helping you stay focused, and we’re especially glad you’re enjoying the Ambient Sound mode for when you need to stay aware of your surroundings on campus.

      Thank you for choosing Sony and for your great recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality very good sound and has a comfortable fit!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WesB,

      Thank you for choosing Sony!

      We’re elated to hear that the WHCH720N headphones offer excellent quality, great sound, and a comfortable fit. It’s rewarding to know they enhance your listening experience so well.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling and holds a charge forever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BethM,

      Thank you for choosing Sony!

      We’re honored to hear that you appreciate the WHCH720N headphones’ noise-cancelling capabilities and impressive battery life. It’s wonderful to know they provide you with lasting performance and an enhanced listening experience. Your feedback truly encourages us to continue delivering quality products designed to enrich everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable, long lasting battery and very good sound quality! Noise cancellation works so well I keep getting scared because I can’t hear my roommate coming into my room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor,
      Awesome! We're delighted to hear you are enjoying the comfortable fit, long battery life, superb sound quality, and noise canceling features of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Portability

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were really helpful since I don’t know much about headphones. So far the audio is great and so is the noise cancellation. They’re super light and comfortable. Only con is they don’t fold so it takes up a bit of space but not much of a bother.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilyA,

      That's great! We're glad to hear that you like the noise canceling and comfortable design of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Decent priced quality headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a trip to hawaii, great sound quality, battery lasts for hours, cancels noise, good price point. Very durable and blue color looks better than I thought it would in person.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmilyE,
      That's awesome! This brings us joy knowing that you are pleased with the sound quality, noise canceling capability, battery life and overall quality of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beyond better than the other popular brands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is beyond better than the more popular or more expensive ones in the market like the Beats or the apple products one. For the price, this is just exceptionally great! Good buy for us and I highly recommend it. The music quality, the crisp, the listening options and the comfort are all 5-star for me. Great product, great work Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andre17gotgame, Awesome! We are so glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for the price range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to use app. Good battery life. Only complaint is could use a little more bass sound. Overall great mid priced headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF, Thanks for the wonderful review. We're glad you like your new headphones. We appreciate the feedback regarding the bass sound. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good sound and easy to connect I will recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SerapionT,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the sound quality and ease of connection with the WHCH720N headphones. Your recommendation means a lot to us, and we’re glad they have made a positive impact on your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how light they are. They connect well to my phone and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NataliaV,

      Thanks for the review and the 5-stars rating! We are delighted to hear that our headphones have made a great impression on you! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or listen to some tunes! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a good day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Very comfortable, great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CassandraK!
      We really appreciate you taking the time to leave a review. It is fantastic to know that you are having such a great experience with your new WH-CH720N headphones.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value. Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimboe66!
      It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.

      We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother needed new headphones and these were a perfect fit! Very easy to use, Bluetooth and cord connection. Very long battery life. Product lives up to the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeilaS,

      Thank you for choosing Sony!

      We're truly heartened to learn that the WHCH720N headphones have been such a perfect fit for your mother. It’s wonderful to know she’s enjoying the ease of use, the flexibility of both Bluetooth and wired connections, and the impressive battery life. We’re glad the product delivers the value you were looking for, and we appreciate you taking the time to share such positive feedback.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the clarity and the fit on my grandsons heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EllenJ,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phones comfortable and sound great battery are good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably and the sound is perfect. You can adjust the volume from the headset and there is a button to press for battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahW, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and really good at noise cancelation. Used them on the plane to watch movies and listen to music and worked really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bmac!

      We’re thrilled to hear that the WH-CH720N made your flight so much better! It’s great to know the noise canceling and sound quality hit the mark for both movies and music during your travels.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US