Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Highly Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Far better than some high end “gaming headphones” that I’ve used!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ChilaxMan205!
We are absolutely thrilled to hear that the WH-CH720N is giving those high-end gaming headphones a run for their money! It’s incredibly rewarding to know that our focus on balanced, high-quality audio is standing out to you, even compared to more expensive specialized gear.
Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. The sound is great. They block outside sound. Only complaint is I wish they came with a case.
I would recommend this to a friend - Pros mentioned:Comfort
Quality and comfort for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these better than AirPods! Very comfortable and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby!
We are thrilled to hear that you’re finding the WH-CH720N so comfortable! It’s great to know they are a perfect fit for your daily routine and that you're happy with the value they provide.
We appreciate you choosing Sony!
Best regards,
Estefany
Satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color and fit, quite comfy. It's great for listening to media, but not for talking on the phone. People can't hear me clearly, it's muffled. Also, it doesn't seem to keep a charge very long. I really only Wear them when I'm at the gym for about 60-90 minutes and the always need charging afterwards. I'm not disappointed at all because the comfort fit is hard to come by, I had some beats that were not comfortable at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user258072!
Thank you for sharing your feedback on the Sony WH-CH720N headphones. We're glad to hear that you appreciate their color, fit, and comfort.
At the same time, we apologize for the issues you've experienced with the microphone quality and battery life. To enhance your experience, we recommend the following steps:
-If you're using a video calling application, open its settings and verify that the speaker and microphone are set to "Headset (WH-CH720N Hands-Free)."
-To extend battery life, consider disabling the following features that may consume extra power: Equalizer, DSEE Extreme, DSEE HX, DSEE, and Speak-to-Chat.
Find additional steps at the following links: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783397.html
If you continue to have any issues, please reach out to Sony Support using the contact information below.
https://www.sony.net/support-contact
Thanks for choosing Sony and bringing these issues to our attention.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for upcoming travels and I was able to fill customize my listening experience. So cool to be able to tailor the sound to my needs/preferences. The noise cancellation works very nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyC,
It is great to hear that you are enjoying the Sony WHCH720N headphones, especially the ability to fully customize your listening experience and the performance of the Noise Cancellation. We designed these headphones to be the perfect travel companion, allowing you to tailor the sound to any preference.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Weight
Very Comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these headphones a lot, i have a crushed vertebrae in my neck and they were very very lightweight and a very good pair of headphones. They have some touch gestures and those were very very nice! I had accidentally got this pair instead of their extra bass sister product, but they were still a really good pair of headphones! My favourite thing is their range and their battery life! Definitely great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaT, we're glad you are enjoying our your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones; they feel very well-made and are very ergonomic. I use them for the gym and other sports activities. The sound quality is good, and the noise cancellation works well. They offer great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC!
We are pleased to learn that your WH-CH720N headphones are a great fit for your gym sessions and sports activities! It is wonderful to know that the build quality and comfort are working out so well for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Fit, Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great fit. Pretty good battery life. Worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esco,
Awesome! We're glad that your investment with your WHCH720N headphones is worth it. It's nice to know that you are having a great time with the superb sound quality. comfortable fit, and long battery life of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
The best price for the best quality and comfort!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so in love with the quality and comfort . After trying other 2 brands I have to admit that my son was right… This is the best on market right now!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling! I love that the battery life lasts a long time, they connect quickly & easily to my phone, and I cannot hear anything around me when I’m wearing them. I bought these to workout with and they stay on when I’m jumping rope or doing any standing exercises. However, when doing sit ups they started almost sliding off my head after a month even though they are adjusted to be the tightest they can fit on my head. I know they are not considered to be sport headphones though so overall, they are a great option for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lupe,
Thank you for your time writing this review. We're glad you like the great sound, noise canceling features, long battery life, and easy connectivity of phone to your new headphones. We're sorry if the unit is sliding off while doing some of your exercise routines. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing SONY! - Kris
- Pros mentioned:Comfort, Sound quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver confortable and sound is amazing. I really like the color pink.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaV,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying the comfort and amazing sound of your WHCH720N headphones. It’s great to know the pink color adds that extra touch of style you love. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Really great headpjonws
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the noise canceling was really amazing and battery life too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penacolada,
Thank you for the fantastic 5-star review! We're thrilled to hear that you are so impressed with the noise-canceling and battery life of your WH-CH720N headphones.
Your feedback perfectly highlights what we believe makes this product a standout. The WH-CH720N features our Integrated Processor V1, which, combined with the Dual Noise Sensor technology, provides advanced noise cancellation so you can immerse yourself in your music. We designed these headphones for all-day listening, and we're glad to know they're meeting your needs.
Thanks for choosing Sony, have a great day!
DiegoV
- Pros mentioned:Battery life, Sound quality
Great for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a vacation with a decently long flight, and they were great. The battery life is a lot better than expected and the noise cancelling is great for use on a plane. I would definitely recommend them for this type of casual use.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Music lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love me headphones,the sound quality is great!there easy to use and charges really fast and it last a long time.it was a great investment
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great all around headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good noise canceling feature. Very comfortable and great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catalioti,
That's perfect! Thank you for the 5 star rating and for sharing your honest review with our Sony - WHCH720N Wireless Noise Canceling Headphones. We are very happy that you are pleased with audio quality, noise canceling feature, comfortability and long battery life of your new headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality, Weight
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, light weight, and comfortable. Best headset I've owned thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkyGuy, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones the best best headphones you have ever owned. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Buy With Confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth sound, long battery life, and over the ear comfort, all at a fair price. Great product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayH, Thank you for the great review! We're glad you like the amazing sound quality, long battery life, and comfortable fit of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bluetooth setup was easy. It has an impressive battery life before recharge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdewaleF,
We are pleased to learn that your WH-CH720N headphones are proving to be such a reliable companion for your daily listening! We designed these to be our lightest overhead wireless noise-canceling headphones yet, ensuring that "easy" setup leads directly into hours of effortless comfort. We are also glad the Bluetooth 5.2 integration made your initial setup seamless, allowing you to dive straight into the high-quality sound provided by our Integrated Processor V1.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and comfort quality. The battery lasts and it was affordable compared to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Regina, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin