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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2866 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,866 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and excellent noise cancellation, pretty color and overall comfy to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony quality as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sony quality product my daughter loving it.. better than more expensive options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mo143,

      Thank you for choosing Sony!

      We're elated to hear that the WHCH720N headphones are delivering the quality you expect and that your daughter is enjoying them so much. It’s rewarding to know our products can stand out even among higher-priced options.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Portability

    Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat sound and very comfortable. Only thing keeping me from giving a 5 star is that it's not very compact for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KMLV, Awesome! We're pleased to hear you like the great sound quality and comfortable fit of your Sony WHCH720N. We appreciate your feedback that the headphones is not too compact, but it features a slimmer and lightweight headband for portability.
      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an having a wonderful time watching late night movie with this. The quality of sound is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SherryH,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying your late-night movie experience with the WHCH720N and that the sound quality is exceptional. It’s wonderful to know our product is helping create memorable entertainment moments for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    I'm happy for listening and talking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for protect my ears in a very noisy server room . It's very good even sound quality for both music and phone call is very good. Very good battery life and mic quality. For 100 bucks is very good production so far after 3 weeks. The only reason I put 4 stars instead of 5 is the pause key sometimes doesn't work even after I replace the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliK, Thanks for the positive feedback. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. I wore them on a flight for almost 8 hours. Sound quality is good noise cancelation is not completely silent but killed the majority of the sound level surrounding you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juju, it is very good to hear that you are enjoying the comfort and sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for flights

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and the noise cancelling is perfect for plane trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffrey!
      Thanks for the feedback! It is fantastic to know that the sound and noise cancelling are making your flights better.

      The WH-CH720N features our Integrated Processor V1 for impressive noise reduction and a lightweight design built for long haul comfort. With up to 35 hours of battery life, it’s the perfect companion for travel.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamallJ,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Why I love my Sony headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look nice. The buttons are all very conveniently located. Very comfortable on your head. Easy to charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanB!
      We feel privileged to know that you find your WH-CH720N so comfortable and easy to use. It’s great to hear that the button layout and charging process are making your daily listening smooth and simple!

      Thanks for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are very comfortable and the noise canceling is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Decent battery life. There is slight problem with high strong the tension with the extender is though. You will have to either wear it over the head or remove it, can't move it around the neck when you are not listening to anything. It has a tight fit even with the extenders and it presses around the next blood vessels. I have an average neck size not a plus size mind you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KesT, We appreciate your feedaback. It's good to know that you still like your Sony headphones, especially their sound quality despite your concern. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too good, sound quality is superb. Battery life is also good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Lucky!

      We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Alberto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality good brand and good and secure fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlbertoO,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, mouse.

      We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.

      We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice secure fit with all activities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable on the ears. Great sound !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!

      Thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphone are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony - WHCH720N Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and have great sound and noise cancellation. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinM,
      Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the comfort, sound quality and noise cancellation of the WH-CH720N headphones. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and the best thing is that it comes with an app where you can regulate the state of the music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuanC,

      Thank you for choosing Sony!

      We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got for Christmas. Loves the size of headphones. Other brands have been too tight and made his ears sore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, RenaeC!

      We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.

      Thank you for choosing Sony for such a special gift!

      Best regards,

      Gus, Sony Social Media Team sony-global